Shopify Inbox
An AI sales associate that knows your customers
Rating
4.6
Feedback
5,476
Reviews
Chart
#135
Shopify
All reviews
Rating breakdown
5
77% (4,228 ratings)
4
12% (645 ratings)
3
3% (161 ratings)
2
1% (75 ratings)
1
3% (170 ratings)
Reviews with text
62% (3,262)
5 / 5
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Nov. 3, 2023
Easy to use, great for customer questions and our replies.
Store
Using app
Total reviews
Average rating
3 / 5
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Nov. 2, 2023
Really needs voice or video connection to the customer for better customer service.
Store
Using app
Total reviews
Average rating
4 / 5
Share
Nov. 1, 2023
Its been working a lot better lately..ty
Store
Using app
Total reviews
Average rating
5 / 5
Share
Nov. 1, 2023
The app works great for messages and live contact.
Store
Using app
Total reviews
Average rating
5 / 5
Share
Oct. 31, 2023
Very helpful and customers love it!
Store
Using app
Total reviews
Average rating
5 / 5
Share
Aug. 4, 2025
Very user friendly and helps to answers questions from customers faster.
Store
Using app
Total reviews
Average rating
5 / 5
Share
Oct. 31, 2023
Great to have this chat option on our Shopify site.
Store
Using app
Total reviews
Average rating
5 / 5
Share
Oct. 31, 2023
Very simple and user friendly.
Store
Using app
Total reviews
Average rating
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