Shopify Inbox

March 22, 2022

Nothing to add. Does it's Job very smoothly. It is embedded to your shop as a sales channel. FAQ and premade answers are a good tool.

March 21, 2022

Easy way to stay in touch with customers across multiple platforms! Easy to set and use from your phone!

March 20, 2022

We have seen an increase in sales from using Inbox to chat with customers with questions about specific products. The FAQ auto response is awesome and saves us a ton of time answering repeat questions. I really like that if we don't get back to a customer right away with their answer, our responses are sent to them via email. Great add on.

March 20, 2022

I love this - it allows me to provide assistance, share products and give discounts from anywhere! Highly recommened.

March 20, 2022

So far so good... very easy to set-up, use and manage ongoing whether it be on my mobile or laptop. Thanks for the added functionality Shopify!

March 20, 2022

This app makes it easier for me to monitor my selling channels and any customer interaction in one place. It has help in gaining sales and repeat customers

March 20, 2022

It is an excellent applications for responding swiftly to customers through their chatbox. I've used the app for a long time and recent updates have been very very kind to me with quicker notification pop-ups and faster messaging.

March 19, 2022

This is a great service. I believe there will be many improvements in the near future. But for me it's okay for now. Enough needs

March 18, 2022

Awesome app must-have. It helps me connect to my customers. Highly recommend. This app is a live changer

March 18, 2022

I recently set up the app on my Shopify shop. I love being able to talk with customers and helping them online with their questions.

March 17, 2022

The app is amazing for business and really allows you to keep on top of customer inquires. It's a great opportunity to provide customer support, avoid chargeback and even make sales!!!

March 17, 2022

Facile à utiliser. Permet un contact direct avec le visiteur et d'orienter le client vers le produit le plus adéquat. Cela limite également les retours de produits et des notes négatives.

March 17, 2022

Very useful app for quick communication with customers. I like the full integration into the store. I recommend it!

March 16, 2022

The app is great for the chat and customers love it. We need a place for customers to enter their name and for us to search for customers via name, as well as be able to search for keywords inside the conversations.

March 15, 2022

It works perfectly for our store. I definitely recommend it. Easy to install and use it can help you communicate with your customers.

March 14, 2022

I love it because I can do it with my mobile phone and have it on my desktop. Saved five sales the first day.

March 13, 2022

It seems to be a really good way to engage with customers and I love the fact that if you miss their question, you can actually email an answer to them.

March 9, 2022

Just recently started using the chat feature, I like how its fast and efficient way to connect with customers whereas they were sending us emails. Easier to communicate via a real time chat.

March 8, 2022

Being able to respond immediately to a customers questions ensures that we capture the sales and makes the customers feel confident in shopping with us

March 8, 2022

Shopify Inbox gives me flexibility in replying to my customers' queries. The quick reply and FAQS features are invaluable for my brand which operates worldwide. One thing they can improve maybe is how is the UX/UI, I mean how replies appear to customers in their emails. Stringing the whole conversation in every reply looks overwhelming.