Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.5
Feedback
5,790
Reviews
Chart
#152
Shopify

All reviews

5 / 5 Share
March 24, 2022

Shopify inbox desktop and mobile app is great, we've only just started using it but it already resulted in us converting a sale within an hour of the app being installed.

Store Using app Total reviews Average rating
A Strings About 19 hours 4 5.0
5 / 5 Share
March 23, 2022

Works fine for me! Allows me to respond to customer inquiries immediately. Great tool to have for ANY business!

Store Using app Total reviews Average rating
5 / 5 Share
March 23, 2022

The app has helped connect with customers who would like to engage with our business to help them make a purchasing decision.

Store Using app Total reviews Average rating
Holy Sanity 23 days 3 5.0
5 / 5 Share
March 23, 2022

Works well as we love to have interaction with our customers and answer questions. Communication is most important !

Store Using app Total reviews Average rating
LDR Headgear LLC 2 months 5 4.2
5 / 5 Share
March 22, 2022

Love that is is integrated. I never miss a message and love the way it is set up to send the message via what the customer picks to communicate

Store Using app Total reviews Average rating
ThePurpleParrot 8 months 3 5.0
5 / 5 Share
March 22, 2022

Nothing to add. Does it's Job very smoothly. It is embedded to your shop as a sales channel. FAQ and premade answers are a good tool.

Store Using app Total reviews Average rating
Urban Hochbeet 11 days 1 5.0
5 / 5 Share
March 21, 2022

Easy way to stay in touch with customers across multiple platforms! Easy to set and use from your phone!

Store Using app Total reviews Average rating
Terra Equine 5 months 1 5.0
5 / 5 Share
March 20, 2022

We have seen an increase in sales from using Inbox to chat with customers with questions about specific products. The FAQ auto response is awesome and saves us a ton of time answering repeat questions. I really like that if we don't get back to a customer right away with their answer, our responses are sent to them via email. Great add on.

Store Using app Total reviews Average rating
VERO Watch Company 7 months 5 5.0
5 / 5 Share
March 20, 2022

I love this - it allows me to provide assistance, share products and give discounts from anywhere! Highly recommened.

Store Using app Total reviews Average rating
INSO Supply 3 months 5 5.0
5 / 5 Share
March 20, 2022

So far so good... very easy to set-up, use and manage ongoing whether it be on my mobile or laptop. Thanks for the added functionality Shopify!

Store Using app Total reviews Average rating
preneLOVE® Canada 2 days 2 5.0
5 / 5 Share
March 20, 2022

This app makes it easier for me to monitor my selling channels and any customer interaction in one place. It has help in gaining sales and repeat customers

Store Using app Total reviews Average rating
Flippin Goodies About 2 months 6 5.0
5 / 5 Share
March 20, 2022

It is an excellent applications for responding swiftly to customers through their chatbox. I've used the app for a long time and recent updates have been very very kind to me with quicker notification pop-ups and faster messaging.

Store Using app Total reviews Average rating
IFESOLOX Over 1 year 4 5.0
5 / 5 Share
March 19, 2022

This is a great service. I believe there will be many improvements in the near future. But for me it's okay for now. Enough needs

Store Using app Total reviews Average rating
Magic Exhalation 30 days 3 5.0
5 / 5 Share
March 18, 2022

Awesome app must-have. It helps me connect to my customers. Highly recommend. This app is a live changer

Store Using app Total reviews Average rating
Shop Sanders Gas About 1 year 1 5.0
5 / 5 Share
March 18, 2022

This is a great app. It keeps me in direct communication with my customers if I am in front of my computer or on the go via the mobile app. This is a must have if you run a Shopify Store.

Store Using app Total reviews Average rating
VoronKits.com 7 days 2 5.0
5 / 5 Share
March 18, 2022

I recently set up the app on my Shopify shop. I love being able to talk with customers and helping them online with their questions.

Store Using app Total reviews Average rating
5 / 5 Share
March 17, 2022

The app is amazing for business and really allows you to keep on top of customer inquires. It's a great opportunity to provide customer support, avoid chargeback and even make sales!!!

Store Using app Total reviews Average rating
Dgitrends 5 months 8 5.0
5 / 5 Share
March 17, 2022

Facile à utiliser. Permet un contact direct avec le visiteur et d'orienter le client vers le produit le plus adéquat. Cela limite également les retours de produits et des notes négatives.

Store Using app Total reviews Average rating
Hydrolats Oflor 3 months 3 5.0
5 / 5 Share
March 16, 2022

The app is great for the chat and customers love it. We need a place for customers to enter their name and for us to search for customers via name, as well as be able to search for keywords inside the conversations.

Store Using app Total reviews Average rating
Diva's Den Fashion Over 2 years 5 5.0
Developer Reply

Hi Diva's Den, thank you so much for taking time to leave this review. Sounds like things are going well and the app is useful for you, great! -Ivy, Shopify Support

5 / 5 Share
March 15, 2022

It works perfectly for our store. I definitely recommend it. Easy to install and use it can help you communicate with your customers.

Store Using app Total reviews Average rating
Dezaart About 18 hours 3 5.0
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