Shopify Inbox
All reviews
Shopify inbox desktop and mobile app is great, we've only just started using it but it already resulted in us converting a sale within an hour of the app being installed.
Works fine for me! Allows me to respond to customer inquiries immediately. Great tool to have for ANY business!
The app has helped connect with customers who would like to engage with our business to help them make a purchasing decision.
Works well as we love to have interaction with our customers and answer questions. Communication is most important !
Love that is is integrated. I never miss a message and love the way it is set up to send the message via what the customer picks to communicate
Nothing to add. Does it's Job very smoothly. It is embedded to your shop as a sales channel. FAQ and premade answers are a good tool.
Easy way to stay in touch with customers across multiple platforms! Easy to set and use from your phone!
We have seen an increase in sales from using Inbox to chat with customers with questions about specific products. The FAQ auto response is awesome and saves us a ton of time answering repeat questions. I really like that if we don't get back to a customer right away with their answer, our responses are sent to them via email. Great add on.
I love this - it allows me to provide assistance, share products and give discounts from anywhere! Highly recommened.
So far so good... very easy to set-up, use and manage ongoing whether it be on my mobile or laptop. Thanks for the added functionality Shopify!
This app makes it easier for me to monitor my selling channels and any customer interaction in one place. It has help in gaining sales and repeat customers
It is an excellent applications for responding swiftly to customers through their chatbox. I've used the app for a long time and recent updates have been very very kind to me with quicker notification pop-ups and faster messaging.
This is a great service. I believe there will be many improvements in the near future. But for me it's okay for now. Enough needs
Awesome app must-have. It helps me connect to my customers. Highly recommend. This app is a live changer
This is a great app. It keeps me in direct communication with my customers if I am in front of my computer or on the go via the mobile app. This is a must have if you run a Shopify Store.
I recently set up the app on my Shopify shop. I love being able to talk with customers and helping them online with their questions.
The app is amazing for business and really allows you to keep on top of customer inquires. It's a great opportunity to provide customer support, avoid chargeback and even make sales!!!
Facile à utiliser. Permet un contact direct avec le visiteur et d'orienter le client vers le produit le plus adéquat. Cela limite également les retours de produits et des notes négatives.
The app is great for the chat and customers love it. We need a place for customers to enter their name and for us to search for customers via name, as well as be able to search for keywords inside the conversations.
Hi Diva's Den, thank you so much for taking time to leave this review. Sounds like things are going well and the app is useful for you, great! -Ivy, Shopify Support
It works perfectly for our store. I definitely recommend it. Easy to install and use it can help you communicate with your customers.
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