All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (667 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,320)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2023

Using app

6 months

Total reviews

1

Average rating

5.0

3 / 5 Share

June 21, 2025

Eigentlich ein wirklich tolles Tool! Wir verkaufen jedoch international und es gibt keine Übersetzungsoptionen. Das ist sehr mühsam, weil wir immer alles in Google übersetzen müssen um dann antworten zu können. Hoffentlich gibt es dafür bald eine Lösung. Das wäre ein Segen Auf jeden Fall ist die App sehr zu empfehlen!

Using app

Over 3 years

Total reviews

6

Average rating

4.0

5 / 5 Share

Oct. 9, 2023

Good

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2023

love this app... makes customer support so easy

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2023

Store

Kemelia

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2023

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

La uso da pochi giorni, ma al momento non posso che dichiararmi totalmente soddisfatto. App gratuita, totalmente configurabile e ovviamente perfettamente connessa al mio e-commerce. Al momento non trovo difetti. Top!

Store

EOS IT

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great way to communicate realtime with customers.

Using app

2 days

Total reviews

3

Average rating

5.0

4 / 5 Share

June 10, 2024

This is a great app so far. Would love a way to bookmark, star, or prioritize open chats or create some kind of ticketing system. As sometimes there is follow-up required with some questions. Also would love the ability to save/organize/tag chats.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hey, there! I'm glad you're liking the app so far! Thanks for taking the time to leave a review and some suggestions. I can see how these can improve your workflow and make it more efficient, so I'll relay the suggestions to our development team. -Summer, Shopify Support

4 / 5 Share

Oct. 6, 2023

Very happy with the app. The only thing I wish it could do is to easily create a new order from the app as opposed to having to log into the last order in Shopify.

Using app

2 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 6, 2023

Bien en general. Falta incorporar el link de la página de dónde realiza la pregunta, de forma de identificar el producto por el cual pregunta

Store

BONZER

Using app

21 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Oct. 6, 2023

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Sehr gutes Tool mit dem man schnell mit Kunden kommunizieren kann. Bietet Deinem Onlineauftritt auf jeden Fall ein Plus!!

Using app

About 1 month

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 6, 2023

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 5, 2023

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

お客様からの問い合わせに対応しやすい良いアプリだと思います。

Store

ALLEST

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

J'utilise Shopify Inbox pour faciliter les échanges avec les clients de mon site e-commerce. Cela permet à mes clients de me poser très facilement leurs questions, et à moi d'y répondre tout aussi facilement. De cette façon, je suis sûr de n'oublier personne, et d'avoir une bonne réactivité. Jean-François.

Using app

20 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 5, 2023

less useful now that facebook and instagram not in the same box too few automated responses

Store

Warndu

Using app

Almost 2 years

Total reviews

9

Average rating

4.0

Developer Reply

Thank you for your review! -Emily, Shopify Support

4 / 5 Share

Oct. 4, 2023

This app works quite well. I do wish it had some more pro level features, but it is a great app for interfacing with your customers.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 4, 2023

Store

Sigr

Using app

9 months

Total reviews

12

Average rating

4.9