Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,303
chart
#270
All reviews
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Oct. 4, 2023
Dec. 18, 2023
Excellent chat system. I wish it had AI integrated into it as it adds a lot of functionality and capabilities. Imagine if we did not have to re-respond the same answer to the same repetitive question that would be asked differently occasionally or have it communicate and automatically translate our response in the user's native language. Maybe we can upload PDF and docs and give the AI all of our files, instructions, and guidelines about our product and the system and can provide any information the end user is asking.
Oct. 3, 2023
Oct. 2, 2023
Love the app - we can answer quickly and efficiently and handle our clients almost as quickly as they message us.
Oct. 2, 2023
Sehr praktisch, allerdings noch Luft nach oben Freuen uns über weitere Optimierungen :)
Oct. 1, 2023
It just works, and I don't have to pay anything extra for it. It has made customer interaction a thousand times more feasible, convenient, and effective.
Oct. 1, 2023
Sept. 30, 2023
Sept. 29, 2023
Sept. 28, 2023
i wish it had a ding when a message comes in so i can respond immediately. It pops up but if i wasn't on phone i wouldn't have known the message came in
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Sept. 28, 2023
Sept. 28, 2023
Sept. 28, 2023
This has been operational for a couple of months with us now, it does everything we expected and hoped it would do. It seamlessly integrates with our web site in an obvious yet subtle way. It has helped us engage with customers very simply and effectively. I guess my only gripe would be, why is it not included as a standard feature of the Shopify platform? As such I wish we had been aware of it much earlier.
Sept. 28, 2023
Bonjour ,je suis très satisfait de cette application ,mais depuis quelques jours (depuis mise a jours de la page paiement de shopify) Inbox a disparue de mon site ,bien qu elle soit correctement activée et paramétrée ! Pouvez vous m'aider ,merci