Shopify Inbox

Aug. 17, 2023

Por ahora el funcionamiento es de 10. Estoy a la espera de poder educarla con IA, cuando se pueda, se tratará de la mejor aplicación para atención al cliente sin duda

Aug. 15, 2023

Such a great app helps us manage all our messages to the best of our abilities and keeps our chat organized.

Aug. 14, 2023

FREE and adds trust between the customer and seller. I also use it for reassuring addresses, and if there are special notes I have to tell my customers, I directly use this APP.

Aug. 12, 2023

So far it's been an extremely helpful app. When customers make an inquiry my phone app pings so I can answer it right away. Customers are loving the direct contact. I love having a written record of the inquiries for reference. Customers who take the time to ask a question oftentimes end up making a purchase soon after. It will be interesting to see the reduction in abandoned shopping carts due to customers getting their questions answered quickly and knowing they can contact a human which builds trust.

Aug. 11, 2023

The app is simple, intuitive, and has plenty of customization options. The mobile app makes it easier to ensure a team member is available to respond at any time.

Aug. 11, 2023

very simple and easy to use many features not worked out yet! but good expereince so far. Thanks Shopify

Aug. 22, 2023

It's great but I need to be able to delete a sent message. Or alter it. Then it will be 5 stars. Cheers

Aug. 8, 2023

Tem funcionado muito bem para todas as ferramentas que temos. Ainda falta explorar mais, mas atende todas as nossas necessidades

Oct. 28, 2023

I love it! It takes away all the junk and sales emails although they are sneaking in here and there! It makes the conversation flow and doesn't get lost in emails! It makes our customer experience much better!

Aug. 7, 2023

El servicio de shopify inbox es bueno pero estaría mejor que fue in-app y no otra ventana. Esa función haría que la mensajería sería más rápida y eficiente.

Aug. 7, 2023

Sumamente util para consultar de clientes que estan con dudas antes de terminar la venta. Ayuda a cerrar ventas

Aug. 6, 2023

At peak times, our storefront is so busy, we just can't answer the phone! We refer our customers to the online chat feature of our Shopify Inbox so that we can get back to them with complete answers or they can access the instant answers in the Inbox.

Aug. 5, 2023

This app has helped us tremendously with answering customer questions before and after orders! Innovative way to stay in contact with customers as they have questions.

Aug. 5, 2023

A really convenient application to connect with new and existing customers. You can also setup automatic responses in case you cannot answer right away, that's cool.

Aug. 5, 2023

Works great so far! Havent had any issues any issues and keeps me in contact with my customers. Enjoying the services offered by Shopify.

Aug. 4, 2023

So far so good. Absolutely love this app and I think it's very crucial for any business as a way to give future and current customers an easier way to contact you.

Aug. 2, 2023

es gibt kein schliessen Button und man kann das Fenster auch nicht klein und dezent machen. Auf jeder Seite taucht es ungefragt wieder auf. Einstellungsmöglichkeiten sehr bescheiden.

Aug. 1, 2023

Fijne app, werkt goed en overzichtelijk. Gelijk inzicht in klanten en bestelgeschiedenis van deze...

Aug. 1, 2023

Hervorragende App. Funktioniert auf allen Endgeräten und im Web 1A. Es ermöglicht eine direkte und schnell Kommunikation zum Kunden.

July 31, 2023

This app is amazing! Having the chat box option in our online store helps tremendously with automatically answering repetitive questions. We would love it if there was an option to embed URLs, as well as the ability to add images to replies. Hopefully, that upgrade will come soon!