Shopify Inbox

Connect with shoppers and drive sales with chat

Rating

4.7

Feedback

5,412

Reviews

Chart

#77

Shopify

All reviews

Rating breakdown

5 80% (4,352 ratings) 4 12% (671 ratings) 3 3% (167 ratings) 2 1% (74 ratings) 1 3% (149 ratings)

Reviews with text

62% (3,340)

Review RSS feed

5 / 5 Share

Oct. 13, 2023

This app is a fantastic resource for direct customer communication on your website, and the best part is that it's completely free! Plus, it won't slow down your site and integrates seamlessly with your website. What more could you ask for?

Store Using app Total reviews Average rating

SimpleModerne About 2 years 5 5.0

5 / 5 Share

Oct. 13, 2023

Bonne application,

Store Using app Total reviews Average rating

Bijouxmode 5 months 8 5.0

5 / 5 Share

Oct. 12, 2023

Store Using app Total reviews Average rating

KAKA INDUSTRIAL LLC Over 1 year 1 5.0

4 / 5 Share

Oct. 12, 2023

Store Using app Total reviews Average rating

Amalia J. & Boutique Almost 2 years 10 3.8

5 / 5 Share

Oct. 12, 2023

Great app. Game changer for us and our customers.

Store Using app Total reviews Average rating

Westside Love Almost 4 years 6 3.8

5 / 5 Share

Oct. 12, 2023

Nice!!! Handful.

Store Using app Total reviews Average rating

BeltsForBuckles About 2 years 1 5.0

5 / 5 Share

Oct. 12, 2023

Good app, notifies the chatting info immediately, helps more customers to visit the store.

Store Using app Total reviews Average rating

Zendure EU 1 day 5 5.0

4 / 5 Share

Oct. 11, 2023

xxxxxxxxxxxx

Store Using app Total reviews Average rating

La Bimax Box About 4 years 3 4.0

5 / 5 Share

Oct. 10, 2023

Works great!

Store Using app Total reviews Average rating

TheFitFineFlawless Over 1 year 5 5.0

5 / 5 Share

Oct. 10, 2023

Store Using app Total reviews Average rating

Amare Style & Fashion 4 months 1 5.0

5 / 5 Share

Oct. 10, 2023

Store Using app Total reviews Average rating

motocross4u 6 months 5 5.0

5 / 5 Share

Oct. 9, 2023

Very easy to connect with customer and leads..!! Quick action possible with our mobile app...

Store Using app Total reviews Average rating

Bumbo Stationeries 12 months 4 5.0

1 / 5 Share

Oct. 9, 2023

not good it blocks my menu and blocks online store on mobile

Store Using app Total reviews Average rating

Livelite Athletica About 1 year 1 1.0

Developer Reply

Hi there, thank you for your review and feedback. You do have the ability to move the Inbox app chat icon to the left or right side of the store as well has adjust it's position vertically. If you need assistance with that, please don't hesitate to contact our authenticated support team: https://bit.ly/2AWw5VA. Thank you! -Shay, Shopify Support

3 / 5 Share

Oct. 9, 2023

need dark mode

Store Using app Total reviews Average rating

True Sun About 2 years 4 3.5

Developer Reply

Hi there! Thank you so much for sharing your feedback, this is a great suggestion. -Shay, Shopify Support

5 / 5 Share

Oct. 9, 2023

Store Using app Total reviews Average rating

Fence Armor About 3 years 3 5.0

5 / 5 Share

Oct. 9, 2023

Store Using app Total reviews Average rating

Virtuosa Jewellery 6 months 1 5.0

3 / 5 Share

June 21, 2025

Eigentlich ein wirklich tolles Tool! Wir verkaufen jedoch international und es gibt keine Übersetzungsoptionen. Das ist sehr mühsam, weil wir immer alles in Google übersetzen müssen um dann antworten zu können. Hoffentlich gibt es dafür bald eine Lösung. Das wäre ein Segen Auf jeden Fall ist die App sehr zu empfehlen!

Store Using app Total reviews Average rating

4legs.de Over 3 years 6 4.0

5 / 5 Share

Oct. 9, 2023

Good

Store Using app Total reviews Average rating

Baybee India 1 day 3 5.0

5 / 5 Share

Oct. 8, 2023

love this app... makes customer support so easy

Store Using app Total reviews Average rating

MyVada Supplements 24 days 4 5.0

5 / 5 Share

Oct. 8, 2023

Store Using app Total reviews Average rating

Kemelia About 1 year 3 5.0

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