Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,299
chart
#250
All reviews
Review RSS Feed
Dec. 10, 2025
I love that you are notified immediately when a customer writes in and I'm able to take care of there needs immediately. I feel like I'm able to give great customer service.
Dec. 9, 2025
Dec. 9, 2025
Dec. 9, 2025
Dec. 9, 2025
Dec. 9, 2025
Great feature. The only thing that I'd suggest is the ability for merchants to contact customers regarding their order, using inbox.
Dec. 9, 2025
All good, it does what it should do. The only problem, but I think it's more of a Shopify issue, is that sometimes on the mobile app it does randomly log out and I can't know, so I stop receiving notifications.
Dec. 9, 2025
Dec. 8, 2025
More features would be nice. Ability to flag or label for followup for example.