Shopify Inbox
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1) Has unoptimized JavaScript which slows down site loading 2) Lacks integration with Knowledge Base 3) Can only configure one contiguous available time span per day 4) Can't integrate chats from multiple stores Still, not bad for a free app.
Thank you for the detailed, specific feedback. Consolidating chats across multiple stores, more flexible availability scheduling, knowledge base integration, and storefront performance are all valuable input, and exactly the kind of detail that helps us prioritize improvements to Inbox. We'll make sure your notes reach our team, and we appreciate you taking the time to lay them out. Good to hear it's serving you well overall as a free app.
Shopify Inbox is easy to set up and helps me chat with customers directly on my store. I like that I can see what customers have in their cart while replying. Sometimes notifications are a bit slow, but overall it’s a helpful app.
Excellent produit, facile à prendre en main Je recommande vivement pour tous les e-boutiques
Very easy to operate, awesome user interface, clear and the auto AI responses are fantastic.
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