Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,384
chart
#70
All reviews
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Jan. 30, 2026
Jan. 30, 2026
Jan. 30, 2026
I love Shopify but I just struggle navigating it sometimes and I do panic when stuff isn't running correctly
Jan. 28, 2026
Jan. 28, 2026
This app allows me to respond to customers in a timely fashion. I love it.
Jan. 28, 2026
Funktioniert einfach klasse. der Kunde kann direkt FRagen stellen und der Händler antwortet aus dem Backend wie auf eine Mail!
Jan. 27, 2026
Jan. 27, 2026
Jan. 26, 2026
So far I'm really happy with it. I like how I can share discounts, see what's in their cart and more. I hope they add more options, like AI replies to certain questions that are not necessarily instant answers as we don't need a dozen or more options available there. However, some questions we are asked often could be answered with trained AI responses like we had in another free chat app we used up until switching to Inbox.
Jan. 26, 2026
Jan. 26, 2026
The app works great, but I need to be able to (automatically) translate instant answers to customers language (i.e. Dutch for Dutch customers etc). Please implement this, thank you!