Shopify Inbox
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So far I'm really happy with it. I like how I can share discounts, see what's in their cart and more. I hope they add more options, like AI replies to certain questions that are not necessarily instant answers as we don't need a dozen or more options available there. However, some questions we are asked often could be answered with trained AI responses like we had in another free chat app we used up until switching to Inbox.
I love how I get the message via my private cellphone and my desktop computer at the same time. It makes response time very fast! Thank you!
The app works great, but I need to be able to (automatically) translate instant answers to customers language (i.e. Dutch for Dutch customers etc). Please implement this, thank you!
Thanks so much, glad to hear Inbox is working great for you. Automatically translating instant answers to match each customer's language is a smart idea, especially for stores serving shoppers across different regions. We can't promise a timeline, but we'll make sure your request reaches our team, since feedback like yours is exactly what helps shape where Inbox goes next. Thanks for taking the time to suggest it.
me gusta mucho poder chatear con clientes
We love using Shopify Inbox at Livv - www.LivvActivewear.co.za. It's the best way to stay in contact with our clients.
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