Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,374
chart
#194
All reviews
Review RSS Feed
Aug. 18, 2019
I tried to install this app and then discovered it was only for ios and required an Apple app even on my side. Really sad to not be able to use this Shopify product for my business. I was quite excited when I first saw it was available.
Hello Ruthie's Rack, Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants! Best, Ellen
Aug. 15, 2019
Not having desktop or android accessibility really limits the usefulness of this app. Let us know when it's available to a wider audience.
Hello Doc Hotties, Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants! Best, Ellen
Aug. 14, 2019
Needs PING app to work which is only available on Apple and not Android... ignoring a majority platform? BYE
Hi Flawless Vape Distro SA, Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants! Best, Ellen