Shopify Inbox

easy to use

Easy to interact with customers

it's fast and easy communication way to respond customer's query

In my opinion, if this app can display customer order would be better

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es ist wirklich sehr praktisch

This app keeps me posted with immediate questions and responses. My customers love it.

Simple to use and a great tool to help customers directly communicate with us on their favorite product.

Great functionality, but honestly the UI looks like its built by kindergarden pre-school kids. Very disappointed for something built by Shopify actual staff. No way to further customize floating widget button, intrusively too large for Desktop & Mobile. No way to set what and how the button is displayed. No way to set where to display. Added functionality to further customize the look, size of widget & how it is embedded in the pages would push this to 5star app. Currently its really fundamental and lacking.

Easy to use and a lot of features

Excellent. It works according to my expectations.

We just made the switch over to inbox, and while you can set hours for chat, it doesn't mean anything apparently because it still sends push notifications to your phone even at 2am, outside of the hours set in the app settings. Super annoying. Seems like a pretty basic issue that should be figured out.

Very helpful, always considerate