Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,303
chart
#273
All reviews
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Dec. 4, 2024
Ho recentemente iniziato a usare Shopify Inbox per gestire le comunicazioni con i miei clienti e sono molto soddisfatto. L'app è molto intuitiva e facile da configurare, permettendomi di rispondere rapidamente alle domande dei clienti direttamente dal mio smartphone o computer. La possibilità di integrare anche le chat di Facebook Messenger e SMS è davvero comoda e centralizza tutte le comunicazioni in un unico posto. La funzione di risposte rapide e i messaggi predefiniti mi aiutano a risparmiare tempo nelle conversazioni più frequenti. Consiglio vivamente questa app a chiunque gestisca un negozio online e desideri migliorare la comunicazione con i clienti in modo semplice ed efficiente! 10 stars per chi ha creato questo app.. lo uso per mio shop online www.biba-ricambi.eu
Dec. 3, 2024
Me encanta, super útil, da los avisos a tiempo, permite contestarle al cliente desde el celular
Dec. 3, 2024
Dec. 3, 2024
Swift, easy, no subscription, and no need for a lot of setup. Thank you guys!
Dec. 2, 2024
really like this so far! I can see what customers have in their carts and every step of our interactions to keep my records straight.
Nov. 30, 2024
I love the generated AI text, it makes life so much easier, specially when receiving "offers" for website checkup for potential issues. That AI knows how to reply back in a flick denying those offers. I absolutely love it!!!
Nov. 29, 2024
Nov. 29, 2024
Easy to use, good AI capability with excellent pre-filled suggested answers to questions. Cons - notifications are poor. You do get a "ping" on desktop that you can easily miss. A constant ring until answered would be better. If it wasn't for the notification on my watch, I would miss lots of customer queries. Also, poor synchronisation with iOS mobile & tablet which show closed conversations as still open.
Nov. 28, 2024
It reacts really soon. I got the message as soon as the customer sent to me.
Nov. 28, 2024
Very easy to use, suggests answers and shows updates on what the customer is doing with their cart