Shopify Inbox

An AI sales associate that knows your customers

Rating

4.5

Feedback

5,788

Reviews

Chart

#156

Shopify

All reviews

Rating breakdown

5 74% (4,289 ratings) 4 11% (650 ratings) 3 3% (166 ratings) 2 1% (77 ratings) 1 3% (191 ratings)

Reviews with text

61% (3,302)

Review RSS feed

5 / 5 Share

March 22, 2025

It's good.

Store Using app Total reviews Average rating

Conveniently Yours About 1 month 2 5.0

5 / 5 Share

March 22, 2025

Amazing! The tires I purchased were shipped very fast. The tires fit perfect.

Store Using app Total reviews Average rating

Fabulous Tires About 1 year 1 5.0

5 / 5 Share

March 22, 2025

It really helps me stay in contact with my customers

Store Using app Total reviews Average rating

The Concrete Shamans About 2 months 1 5.0

4 / 5 Share

March 21, 2025

I have an app on my phone that alerts me to messages so I can respond on a timely basis.

Store Using app Total reviews Average rating

The Uniform Shoppe 9 months 3 4.7

5 / 5 Share

March 21, 2025

Store Using app Total reviews Average rating

Homestead 11 months 5 5.0

5 / 5 Share

March 21, 2025

Skvělá aplikace, AI automatické odpovědi jsou dost přesné :-)

Store Using app Total reviews Average rating

FakeSteel Armory Over 2 years 6 5.0

5 / 5 Share

March 21, 2025

Good

Store Using app Total reviews Average rating

Towelogy Over 3 years 4 5.0

5 / 5 Share

March 20, 2025

Easy, reliable, trustable.

Store Using app Total reviews Average rating

The Glass Railing Store 9 months 4 5.0

5 / 5 Share

March 20, 2025

Very helpful for customer service.

Store Using app Total reviews Average rating

Fromel Electronics About 1 year 1 5.0

5 / 5 Share

March 20, 2025

Store Using app Total reviews Average rating

NO TOX LIFE About 4 years 4 4.8

5 / 5 Share

March 20, 2025

Store Using app Total reviews Average rating

AMANDAHAIRS 28 days 6 5.0

4 / 5 Share

March 19, 2025

Works well, especially for a free app.

Store Using app Total reviews Average rating

Arcflash LLC 3 days 1 4.0

5 / 5 Share

March 19, 2025

Store Using app Total reviews Average rating

DPF Technologies About 1 month 1 5.0

5 / 5 Share

March 26, 2025

Very well integrated into Shopify. Great feature set. Appreciate the AI suggestion features.

Store Using app Total reviews Average rating

Ponds Online 2 months 4 5.0

1 / 5 Share

March 18, 2025

Telling merchants to deal with Shopify's decision to stop supporting Shop Chat is ridiculous. I will remove Shopify inbox from my store rather than continue having customers believe they are sending messages to me, when, in fact, I cannot even access those messages.

Store Using app Total reviews Average rating

Doggishshop Over 2 years 1 1.0

5 / 5 Share

March 18, 2025

the best ever app you will need for customer service.

Store Using app Total reviews Average rating

Sounds Best 5 days 4 5.0

4 / 5 Share

March 18, 2025

Store Using app Total reviews Average rating

YFY PRODUCTS 3 months 4 4.8

5 / 5 Share

March 18, 2025

Store Using app Total reviews Average rating

OrenaJewelry About 1 month 1 5.0

5 / 5 Share

March 18, 2025

Never had a problem with it but would like some sort of notification like a ding dong to know ive received a message. perhaps there is a feature and i dont know about it?

Store Using app Total reviews Average rating

ThreadandTrimmings Over 3 years 4 4.0

5 / 5 Share

March 17, 2025

Excelente

Store Using app Total reviews Average rating

Claucier Store 6 months 4 5.0

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