Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,303
chart
#273
All reviews
Review RSS Feed
Nov. 27, 2024
Nov. 27, 2024
Shopify Inbox is incredibly effective! It makes managing customer inquiries seamless, boosting response time and satisfaction. The integration is smooth, and it keeps all conversations in one place. Highly recommend!
Nov. 27, 2024
The app works really well, I can answer via desktop or mobile to help customers with any questions, it has helped to secure purchases that may otherwise have been lost.
Using app
About 5 years
Total reviews
3
Average rating
4.3
Nov. 26, 2024
The app is easy to use and provides some automated replies to my customers.
Nov. 26, 2024
Nov. 29, 2024
Great app for customer service. Beware of the barrage of spam you'll receive from marketing firms, but at least you can block senders.
Nov. 25, 2024
I love this app. The inbox app has been so helpful to my website. It automatically provides answers to customers and gives suggestions. It is an added asset indeed and provides a unique feature.
Nov. 24, 2024
good app. Will be glad to share with others. shopify works fine for the time being.
Nov. 24, 2024
Wirklich gute App! Allerdings wäre es super, wenn man weitere Anpassungen vornehmen könnte. Bzw. den "Text Area" von 44px auf 120px höhe erweitern könnte. Wenn man eine Hintergrundfarbe setzt, geht die Text Area ganz schön unter. Also ist nicht sehr accessible.
Nov. 21, 2024
Need the ability for the app to actually not message on the phone when the hours are set to off or unavailable.
Thanks for your review! We have shared your idea of snoozing notifications during unavailable hours with our product team. In the mean time, you could try snoozing notifications on your device during certain hours. On iOS this is set under the "Focus" settings (i.e. you can silence only the Inbox app during specified hours). On Android this should be called "notification snoozing". - Shopify Inbox Team