All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (667 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,320)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 20, 2024

good

Store

My Store

Using app

2 days

5 / 5 Share

Aug. 20, 2024

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 19, 2024

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 19, 2024

Hola! funciona la app y es muy útil. Si es posible revisar la conectividad ya que siempre presenta un delay entre mensaje y notificaciones.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 19, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 19, 2024

It's nice, but there’s definitely room for more improvements!

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for sharing your feedback. We would love to hear more about what types of improvements you would like in the app. Feel free to reach out to us at [email protected] with any suggestions or issues you are having. - Shopify Inbox Team

5 / 5 Share

Aug. 19, 2024

Great interface

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 27, 2025

Great app for easily communicating with shoppers. Love how it is integrated into Shopify.:)

Using app

About 4 years

Total reviews

21

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 19, 2024

The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating. Otherwise, it's great!

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 19, 2024

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 19, 2024

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 19, 2024

Las respuestas rápidas o predeterminadas no funcionan correctamente, las notificaciones en mobile no funcionan como deberian

Using app

12 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for taking the time to share your feedback! Please reach out to us at [email protected] with more details about the issues you are facing with quick replies and mobile notifications and we can help find a fix for your shop. - Shopify Inbox Team

5 / 5 Share

Aug. 19, 2024

Einfach zu verwenden

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 23, 2025

It works as it should, love it!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Using app

Over 2 years

Total reviews

2

Average rating

5.0