Shopify Inbox
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There is no sound notification when a message arrives. Its bad
Thanks for taking the time to leave your feedback. We understand that this is frustrating as you should be able to receive notifications with sound for Inbox. Within Inbox settings you can check that your "Push notifications (desktop and mobile)" are enabled. On your mobile device, you also need to have the sound notifications enabled under your general phone settings. If you still are having trouble receiving sound notifications please reach out to us at [email protected] and we can assist further. Thanks! - Shopify Inbox Team
Por el momento una muy buena experiencia, gracias.
Would appreciate and prefer an 'unsend' button feature just incase there's a mistake in the message sent.
This is a great tool if the app can be monitored by staff during business hours. Push notifications are inconsistent and and email notifications are delayed. When customers use the chat function there is a predisposed expectation that there will be near instantaneous communications.
It's great, I am able to always answer questions quickly for prospective customers. Gives me access to all relevant data about the customers too. Good job, shopify!
use it everyday to run my online store
Easy to use both for us and the customers, and responses are quick. Automated responses work wonders if one knows how to set them up properly. Also showcases the chat on the customer's activity log. Looking for more innovations ahead! Cheers!
So far, it's been pretty good. It has led to a couple of orders and makes it easy to respond to customers from anywhere. I'm going to start trying some of the automated responses soon.
Comoda, pratica, facile da installare
Very easy to set up and works perfectly
Works well, other than the iOS app constantly has a "1" notification even if there are no new messages.
Easy to use, helps me connect to prospects and lead all the time
allow me to stay in touch with my customer or business contact
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