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All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (669 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,324)
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5 / 5 Share

Aug. 19, 2024

Store

TN Heavy Equipment Parts

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Store

Uluwatu Collection

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Store

Saltworks

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 19, 2024

Las respuestas rápidas o predeterminadas no funcionan correctamente, las notificaciones en mobile no funcionan como deberian

Store

Guadalupe Cid Arg

Using app

12 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for taking the time to share your feedback! Please reach out to us at [email protected] with more details about the issues you are facing with quick replies and mobile notifications and we can help find a fix for your shop. - Shopify Inbox Team

5 / 5 Share

Aug. 19, 2024

Einfach zu verwenden

Store

AstroPet Shop

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 23, 2025

It works as it should, love it!

Store

Talking Watch Shop

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Store

Value Africa

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Una forma fácil de estar a disposición de los clientes, atender sus consultas y resolver pequeños problemas.

Store

Contraveta Maderas

Using app

About 1 month

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 19, 2024

Store

Geepas | For you. For life.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 19, 2024

Very helpful and easy to use, only addition we would like would be to be able to attach documents

Store

Pedibal Bikes

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 19, 2024

Store

Carifex

Using app

Over 4 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 18, 2024

Store

HYTOBP

Using app

12 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 18, 2024

Store

weweya

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 18, 2024

Impressive and quick response, it boost my sales and helps a lot.

Store

Wattcycle-US

Using app

12 months

Total reviews

3

Average rating

4.7

3 / 5 Share

Aug. 18, 2024

We use it because it comes with Shopify plus. It's very basic by comparison to LiveChat. It works fine as a starter conversation with customers, however does not provide near the information for the client as LiveChat did.

Store

Ribbon by Design

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for taking the time to share your feedback. We would love to hear more about the features that are missing and additional information we can work on providing in the app. Please feel free to reach out to us at [email protected]. - Shopify Inbox Team

5 / 5 Share

Aug. 18, 2024

Very usefull

Store

Dry-Dock Models & Parts

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Store

Alefarm Brewing

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 18, 2024

Store

ESSENTIALS

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 18, 2024

Is there an AI Feature or a place to put generic responses?

Store

Eviter-GasdemB US

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Store

Tropicflow

Using app

Over 1 year

Total reviews

3

Average rating

5.0