All reviews

Rating Breakdown

  • 5
    66% (266 ratings)
  • 4
    13% (51 ratings)
  • 3
    8% (31 ratings)
  • 2
    5% (20 ratings)
  • 1
    9% (38 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2024

I enjoy using this app, but I have some suggestions for the developer to improve it. Firstly, I would appreciate it if the size of the content could be increased, as it can strain the eyes.Currently waiting on response from JET I hope there is a fix or I am doing something wrong because I love their options

Using app

1 minute

Total reviews

3

Average rating

5.0

3 / 5 Share

Oct. 7, 2024

I HAVE BEEN ASKING FOR THIS FEATURE SINCE APRIL 2024. FOR DESIGNING THE SHOES IF EACH TEMPLATE COULD BE SEPARATED SO WE CAN DESIGN EACH PART AND ASPECT OF THE SHOE. THE APP WAS JUST UPGRADED AND ITS DISAPPOINTING THAT THIS WASN'T ADDRESSED.

Store

FZwear

Using app

10 months

Total reviews

8

Average rating

4.3

1 / 5 Share

Oct. 2, 2024

Consistant technical errors present your clients with an unpleasent experiance.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We sincerely apologize for the unpleasant experience you've had with our app. Your feedback is important to us, and we are committed to improving our service. If you encounter any errors, please reach out to our customer service department, and we will be more than happy to assist you in resolving them. Additionally, if you have any suggestions for how we can enhance your experience, please don't hesitate to share them with our team. Thank you for your understanding, and we appreciate your support as we work to improve JetPrint.

3 / 5 Share

Sept. 30, 2024

Using app

About 12 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hey there, Thank you for reaching out with your feedback. If you have any more questions or need assistance, please don't hesitate to contact us. Our team is here to ensure you have a great experience with our print on demand services.

4 / 5 Share

Sept. 27, 2024

muy intuitiva y facil de usar, relación calidad precio de 10

Using app

About 12 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 20, 2024

My experience with JetPrint: Print On Demand has been nothing short of inspiring. From the moment I started using their services, I was struck by how seamlessly they integrate creativity and convenience. The platform allows you to bring your unique designs to life, offering a vast array of products to choose from. The quality of the prints is exceptional, with vibrant colors and sharp details that truly showcase the artistry behind each design. What truly sets JetPrint apart is their commitment to customer satisfaction; the team is responsive and eager to help, ensuring that your vision is realized. As I created and shared my products, I felt a renewed sense of purpose and excitement. JetPrint empowers creators like me to turn our ideas into tangible items that can inspire others. Whether you're an artist, entrepreneur, or someone with a passion for design, JetPrint provides the tools to elevate your work and reach a wider audience. It's not just about printing; it's about making dreams a reality.

Using app

4 days

Total reviews

5

Average rating

5.0

4 / 5 Share

Sept. 17, 2024

bonjour, je le recommande cette application, sauf il y a truc à améliorer les logos en relief pour les chaussures baskets et sneakers . Cordialement. IMPERIAL 125 R'B.

Using app

Over 2 years

Total reviews

2

Average rating

4.0

3 / 5 Share

Sept. 15, 2024

hello,i just upload the product from ur website,but in my store,says this produkt is already sold out,i dont know why,because ur webiste is already connected with my store,can u find out the reason for me,shoul i complete some details in ur website ?

Using app

21 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello, The reason for the sold-out status is that the Shopify API has been updated. Our technical team is currently working on updating the API. In the meantime, to help you adjust your product to a sellable state, you can refer to this tutorial: https://help.jetprintapp.com/en/articles/9799184-how-do-i-change-the-inventory-of-a-product Thank you.

1 / 5 Share

Sept. 12, 2024

I am not happy with the design strategy. The designs don’t align well because there’s no auto fit or boundaries to put them in place. They slide all over the place. I was unsuccessful after a whole hour trying to mirror my shoe designs so no, I’m not satisfied with my experience.

Store

Chamoje

Using app

1 day

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 9, 2024

Upgrade your app by adding click one Radio button to update the cost of the product. add one price change for all. Part two, add lock image into place. So it does not move.

Store

SunWhys

Using app

29 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, We’re sorry to hear that you’ve had a frustrating experience with our app. First, for products with multiple attributes, our app does allow you to set prices for all variants with a single click. For example, with product number 312, if you adjust the price for the "Black" option, it will automatically update the prices for both "Men" and "Women" options under that attribute. However, for products with a single attribute, such as just "size," the price cannot be uniformly modified during synchronization at this time. We have noted your feedback, and it has been added to our development waiting list. Second, we won't be considering the layer-locking function for now since we allow multiple layers to be dragged and moved together. If you don't want to move a specific layer, simply select the other layers instead. If you have any further suggestions or need assistance, please reach out to our customer service team. Thank you for your understanding.

2 / 5 Share

Sept. 8, 2024

You should fix set price with one click for all variants

Store

Fahline

Using app

About 1 month

Total reviews

10

Average rating

1.2

Developer Reply

Hey there, We’re sorry to hear that you’ve had a frustrating experience with our app. To clarify, for products with multiple attributes, our app does allow you to set prices for all variants with a single click. For example, with product number 312, if you adjust the price for the "Black" option, it will automatically update the prices for both "Men" and "Women" options under that attribute. However, for products with a single attribute, such as just "size," the price cannot be uniformly modified during synchronization at this time. We have noted your feedback, and it has been added to our development waiting list. If you have any further suggestions or need assistance, please reach out to our customer service team. Thank you for your understanding.

5 / 5 Share

Sept. 8, 2024

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

JetPrint: My Go-To for Print-on-Demand Success I've been using JetPrint: Print on Demand for several months now, and I'm incredibly impressed with the platform. It's become my go-to solution for creating and selling custom merchandise. The interface is incredibly user-friendly, even for someone like me who's not particularly tech-savvy. I was able to easily upload my designs, choose from a wide variety of products, and set my prices. The print quality is outstanding. I've ordered several samples for myself, and the colors are vibrant, the details are sharp, and the overall look is professional. I'm confident that my customers will be thrilled with their purchases. The customer service team is fantastic. They're always quick to respond to my questions and concerns, and they're always happy to help. I feel like I have a true partner in JetPrint. Overall, I highly recommend JetPrint: Print on Demand to anyone looking for a reliable, user-friendly, and high-quality print-on-demand solution. It's been a game-changer for my business, and I'm excited to continue using it in the future.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

FOR DESIGNING THE SHOES IF EACH TEMPLATE COULD BE SEPARATED SO WE CAN DESIGN EACH PART AND ASPECT OF THE SHOE. ALSO IF MORE SELECTIONS CAN BE ADDED FOR KIDS SUCH AS AIR FORCE 1 AND JORDAN SHOES THAT WOULD BE AWESOME!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Offering an impressive combination of quality, variety, and service, JetPrint's really a reliable print-on-demand partner, I can confidently recommend JetPrint to anyone who requires print on demand products or services.

Using app

5 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 24, 2024

Your expertise greatly enhance our business operations, and I would appreciate

Using app

About 2 months

Total reviews

3

Average rating

4.0

4 / 5 Share

Aug. 20, 2024

En geral la parte de diseño funciona bastante bien. He hecho pedidos de prueba de calidad y también estoy bastante satisfecho con la calidad de la impresión, especialmente especialmente teniendo en cuenta el precio, aunque siempre es mejorable. Los tiempos de envío fueron correctos. Sin embargo, todavía hay algunas cosas que encuentro que hay que mejorar. El agregador de productos tiene algunos errores: 1. Algo que me parece de gran importancia es el hecho de no poder agregar etiquetas de marca en los productos. Es algo fundamental para dar una imagen sólida de la marca. 2.Cuando se agrega un producto a la tienda, a partir de entonces este no es editable y en caso de tener algun error, hay que crear el producto de nuevo. Estaría bien que fuera posible editarlo una vez agregado a la tienda. 3. Cuando se realiza un pedido desde la tienda (shopify) la información del pedido no se traspasa al agregador de pedidos de Jetprint, y hay que hacerlo a mano. En caso de que haya muchos pedidos, esto es muy poco escalable. 4. En uno de los pedidos de prueba de calidad que hice, un bolso, me vino sin correa de cuerpo.

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Hey there, Thank you for your recognition of our printing quality, and we sincerely apologize for the issues you've encountered. As my Spanish is not very strong, please allow me to respond in English. We'll address each of your concerns one by one. 1. Brand Labels: We do offer brand labels. You just need to contact our customer service department to have them enabled. Please note that for labels requiring special handling, such as sewing onto clothing, a minimum order quantity (MOQ) is required as we need to prepare materials in advance. We appreciate your understanding. 2. Product Editing: Currently, our products cannot be re-edited once added to your store. However, our technical department is working on a new mockup generator, which will allow you to create design templates and enable re-editing. 3. Order Synchronization with Shopify: Our app seamlessly integrates with Shopify. If product attributes are not changed, orders are synchronized to the JetPrint order page. Enabling the automatic payment feature can help expedite order placement. 4. Missing Strap on Bag: We investigated the issue with your order and found that the product title you ordered was 874. Women’s Tote Bag, which does not include a shoulder strap. We offer a similar product with a long strap, titled 875. Women’s Tote Bag - Long Strap. You may have ordered the wrong product. We recommend that you check your order before ordering. If you find that you have ordered the wrong product, you can contact our customer service department within 24 hours of placing the order to have it replaced for you in time. Thank you for your feedback, and we are committed to improving your experience with JetPrint.

3 / 5 Share

Sept. 19, 2024

I ordered one of my own designs and it was ok, honestly all jetprint needs is more jacket styles, men and women's clothing.

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hello, Thank you so much for choosing JetPrint and for your honest feedback! We appreciate your fair evaluation of our services. We acknowledge that our production lines for jackets and women's clothing are not as many as other products at present, which means that the development progress in these areas is slower. However, we always prioritize our customers' needs, and we've added your suggestions to our product development waiting list. If you have any further ideas or feedback, please don't hesitate to reach out to our customer service team. We're here to help! Thank you.

1 / 5 Share

Aug. 13, 2024

All my products are showing as sold out, what? why? They are print on demand. I cant get anyone on support, do I just delete them???

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello, We apologize for the inconvenience and any frustration caused by your experience. To clarify, if all products are out of stock, we take the initiative to remove them from our app to ensure that unavailable products are not listed. According to our records, you contacted our customer service department three days ago, and we have already responded with a solution. We recommend manually updating your inventory using the store owner account or attempting to republish the products. If you have any further suggestions or concerns, please don't hesitate to reach out to our customer service team. Our technical department is actively investigating the issue to ensure it is resolved as soon as possible. Thank you for your understanding and patience.

5 / 5 Share

Aug. 11, 2024

love it. easy to design, publish and great product choices.

Using app

3 months

Total reviews

8

Average rating

4.9