JetPrint: Print On Demand
Create and Sell High-Margin Products with Print On Demand
Rating
4.0
feedback
407
chart
#1,056
All reviews
Rating Breakdown
Review RSS Feed
July 12, 2022
JetPrint has a wonderful selection of products, and the quality is top notch. The design interface is super easy and I am really having a great time designing items for my customers. Jennifer in customer service is great and very helpful. The only thing I would ask for more of is greater availability as I am on East Coast Time and would be helpful to be able to reach someone during my normal work day flow.
July 11, 2022
Very nice products! Good quality and good reply service when there are questions! I love the watches and shoes, the dresses and the prints are of good quality. Jetprints is open for suggestions and that is possitive
June 29, 2022
I'm delighted with JetPrint! I have needed to adjust shipping on multiple orders, and I was assisted in their chat immediately. I've placed two orders so far, for boots and watches, and they've come out perfectly. Extremely impressed.
June 28, 2022
es funktuniert ein feature nicht und mehr klamotten waehren nice vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
June 14, 2022
the selection looks so good, the design lab is pretty easy also, I think they should list the shipping in an easier to locate spot but other than that it is very user friendly
June 13, 2022
Tracking sucks, but definitely not the apps fault but need to adjust how they send out tracking. However, I LOVE MY SAMPLE I ORDER and will add them to my website.
June 6, 2022
The app is super easy to install and use I wish they had a bigger catalog with more accessories e.g "water bottles and hats" the app is awesome I highly recommend it.
May 30, 2022
I have ordered a few products from this supplier. so far everything has come as created. Slow shipping but hey its not AMAZON
May 1, 2022
I just use this to make my second shoe. And I'm loving it. Awesome design features. She looks great. Thank you. Can't wait to make my next one.
July 7, 2022
It's a decent app to use. Standard shipping takes to long to get to customers. Express shipping keeps increasing. Overall it's decent
April 11, 2022
They have not sent out products that I paid for a month ago and did severe damage to my reputation as a shop. I've paid for so many undelivered products that Etsy refunded to customers because of delays from this shop and they went silent on me. Half of my customers have received free products because of this place, stay clear of them.
Hello, We sincerely apologize for the inconvenience and frustration caused by the delay in fulfilling your order. In response to your concerns: 1. We're truly sorry to hear that your order did not occur as expected. Rest assured, we're actively addressing the issue to prevent such delays in the future. 2. If the order production time exceeds the expected timeframe, we'd like to offer you the option to apply for our fastest transportation method at no additional cost. 3. To ensure that your property is protected, you can submit a refund request to us. Thank you for bringing this matter to our attention. We look forward to regaining your trust and providing you with the exceptional service you deserve.
April 4, 2022
I really enjoy the app and the great design facility that it is providing! Keep doing a great job!!!
March 20, 2022
I really love this app. and the prices are great. Jet Print is the best kept secret. If you dont have this app you really dont know what your missing.
Feb. 18, 2022
awful. no response. no refund. no products. had to refund customer and had to call credit co. to dispute purchase for items not received. DO NOT USE. IF I COULD IT WOULDN'T BE ANY STARS.
Hey there, We're sincerely sorry to learn about your unpleasant experience. At JetPrint, we are committed to delivering top-notch service and ensuring orders are promptly fulfilled. Regrettably, we fell short of meeting your expectations on this occasion. To address this issue, we've implemented a new team and streamlined our refund process to ensure it's faster and smoother. Additionally, we've introduced a revised refund policy to give our customers better service. We deeply apologize for any inconvenience trobles you and hope for the chance to offer you improved service in the future. Thanks.
Feb. 8, 2022
Tout va bien pour le moment, je commence à utiliser l'APP! dommage que l'outil de création soit vraiment très très light, on ne peut pas écrire!, réduire, multiplier nos designs, sauf les adapter au format du cadre, pas de choix de couleurs! bref pour la création, c'est très limité! on ne peut pas non mettre notre Logo. Le Ship n'est pas très explicite. Le tableau de bord est compliqué... je pense que c'est votre choix, mais pour nous vos clients çà devrait être autrement, pendre exemple sur "PRINTFUL" à Suivre.
Thank you for your feedback here my friend. Currently, uploaded design drawings cannot be modified directly, you can adjust the design and upload it to recreate a new product to replace the existing one. We've sorted out your question to our technical department, and they've already started to optimize this problem. Really sorry for the temporary inconvenience here, but it will surely be updated in the near future.
Feb. 5, 2022
I'd love to speak with someone whose leaving the great reviews because I want that same experience. I ordered some sample watches on Jan 25, 2022 and my order is not being processed and I haven't been able to reach anyone from the company by phone, email, whatsapp, or by their other customer service number. I even tried facebook messenger. I'm going to be forced to dispute my order soon with my bank because i'm getting nothing from the company but fear if one of my customer's order from me that I'll be embarrassed and unable to give a status update about where their order is. I hope i'm wrong because I really want to do business with jetprint but for now its Feb 5 and since Jan 26th i've gotten no contact from anyone.
Hello, We sincerely apologize for any inconvenience caused to you. We completely understand your frustration regarding the delays in order processing and the challenges in reaching our customer service team. Rest assured, we've taken immediate action to address these issues. As you read this, we've bolstered our customer service and production teams to resolve any problems you may encounter swiftly. Every customer is valuable to us, and we're committed to improving your experience with us. We hope for the opportunity to work with you again in the future. Thank you for your understanding.
Jan. 19, 2022
I love them!!! It is really cool company to choose as your print-on-demand provider. I love their customer service
Jan. 19, 2022
I have just discovered this Print on demand company. I love the large range of shoes you have. My designs are looking good on your products. Will be putting my images on your products.
Jan. 18, 2022
So I started using JetPrint a few months ago because they offer products such as denim jackets, high-top shoes, dresses, etc) not available at other POD services (Printify, Artsadd, Printful, etc.). Any issue I had was quickly responded to and resolved. My first few orders were during the Christmas holidays and JetPrint did amazing. Products are great and I can't wait to see what JetPrint introduces next. The interface for designing products takes some getting used to but is very accurate to the finished result. Thanks, JetPrint for your customer service and products.
Jan. 17, 2022
The Size was way off on the child hoodie and when I reached out to get a refund, they said nothing was wring and offered my a 12% discount on a new offer? The Medium Kids hoodie was way larger than the size chart claimed. I may not use these guys again unless they can fix the issue & refund me.
Really appreciate your important feedback and advice here my friend, my apologies for the previous unhappy experience and problem with the size. As we all know, the clothing shape and related size charts of different clothing brands, we actually have listed the size/dimension of the different sizes in our product description, if the dimension of the actual product has a large difference, we're responsible for that and will provide refund/replacement. Meanwhile, we're also optimizing the size charts display of all our clothing, we'll inform you once the update completes. Meanwhile, if there are any questions or problems with the product/payment/refund, please feel free to contact our support team.