JetPrint: Print On Demand
Create and Sell High-Margin Products with Print On Demand
Rating
4.0
feedback
406
chart
#1,036
All reviews
Rating Breakdown
Review RSS Feed
Dec. 15, 2021
This site has so many great things about it. Unfortunately, SHIPPING TO THE USA SUCKS AND IS VERY UNRELIABLE!!!! If you want to supply your store with items then yes. Selling online to customers STRONG NO!!!! They need USA shipping suppliers and manufacturers for better shipping times. Currently they vary from 16 to 25 days. Sits in China for 8 to 10 days.
Hello, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have encountered while shipping to the United States. Firstly, we want to assure you that we have expanded our customer service team to provide better assistance with any questions or concerns you may have. Typically, we deliver your order to the carrier within the estimated production time. However, delays can occur due to various factors beyond our control. If you need expedited shipping, we recommend selecting the fastest shipping option available during checkout to ensure prompt delivery of your order. Thank you for choosing JetPrint. We look forward to serving you again.
Dec. 14, 2021
Ordered fast shipping over 2 weeks ago, after 1 week in production they said it will be send 1-2 days after another week it's still in production. For 75 dollar for a watch you can get for 12 dollar on Ali express, and then this kind of service?!
Hello, We deeply apologize for the delay in producing your order. We've recently bolstered our staff in the watch production line to expedite processing times moving forward. Concerning pricing, we hear your feedback. Our product pricing is influenced by several factors, such as material quality and production processes. Rest assured, we've taken your comments on pricing into account and made adjustments accordingly. Your business is important to us, and we sincerely hope you'll give us another opportunity to provide you with better service. Thank you.
Dec. 12, 2021
I had trouble with on hold orders so i contacted the team and they were Very helpful service I got from the team! Well done!
Dec. 23, 2022
NEW UPDATE: Back to 1 star for JetPrint. It’s Christmas and 5 blankets arrived too small (ordered 60x80”, came 57”x77”, 3 “ shorter in length and width than usual) AND the designs were squished in from the sides, very clearly evident with circular images looking drastically oval. I provided photos and videos of the warped designs and size error and I’m being told the designs are “normal”, that the errors are “not the fault of the factory”, and that they “can’t be remade”. Even with side-by-side images of the warped blankets and the original blanket design. Absolutely unacceptable. UPDATE: I am updating my review from a 1 to a 3 as JetPrint has finally responded and is issuing replacement blankets for those that arrived in the wrong size. Jennifer was kind and courteous and, though it was a delayed response, she was helpful. Will update my review again once the replacement items are received in good order. Original Review: Customer service is obviously not a priority for JetPrint. I've ordered multiples of the XL fleece blanket ((78.7 x 59.1 inches) and they are arriving in the Youth size (55.1 x 43.3 inches). I have attempted to contact JetPrint twice and have not heard back. My customers have paid for these items and are requesting replacements and/or their money back. I can't offer them either of these until JetPrint refunds the orders or informs me they are replacing the items with the correct size.
Using app
About 1 year
Total reviews
2
Average rating
3.0
Hello, We apologize for any inconvenience caused by the issues you faced with your previous order. We have initiated the refund process for your order. Please don't hesitate to reach out to our customer service team if you require any additional information to expedite this process. Once again, we sincerely apologize for any inconvenience caused and appreciate your patience and understanding. We look forward to the chance to offer you improved service in the future. Thank you.
Nov. 23, 2021
Hello, my store Asiancoastline.com has a variety of unique designed products which I host a number of Jetprint products. It is easy to drag and drop files or download templates. I have no issues as of now. Seems reliable. I would like to see a Duplicate for photos placed on the template.. having to resize always makes it difficult to get exact matches. Also a cut or crop because you need for than one file sometimes. Come check out Asiancoastline.com and check out some finished products!
Nov. 14, 2021
I currently use 5 different Print on demand companies to support my business needs and have used well over 5 of others. This company decides to take a different approach to normal items other sell. Which I love. The only part that I wish was different is that they need a affiliate in USA. They might do a lot of business in other countries but I would bet it would double here. Also I would like to throw my name in the pot for that. I could for sure secure this affiliate for you @JetPrint. Just saying. Now just because I asked for that doesn't mean I was being generous with my words. I meant everything I said... Thank you from RioticWear.com & Camo-Toad Camoflauge
Nov. 1, 2021
Nice products but difficult to design. Should allow for duplicating an image and the ability to link the shoes so that the design appears on both. Also the ability to make a pattern with your logo/image would be nice. Also having difficulty with the mock-ups showing my design, I Tried on my laptop and iPad and still shows a plain black shoe.
Thank you for your valuable advice. After years of precipitation, our design function has been more perfect than before. Welcome to our website to customize your design again, I believe it will bring you a different experience.
Oct. 27, 2021
So far so good. Only downside I've found with the app so far is there is no way to copy/edit a product. You have to design everything from scratch. Can be time consuming.
Sept. 21, 2021
Very nice! I really like the hooded dress: 289. Women's Long-Sleeve One-piece Dress. Not found anywhere else...
Sept. 15, 2021
These guys always help out when there is an issue. Great app and I look forward to a long working partnership with them.
Sept. 11, 2021
Unlike other print on demand apps, JetPrint really keeps their focus on our needs, bringing us fresh new products constantly! No other app has their products!
Sept. 7, 2021
The shoes are very beautiful. I love that you can adjust the colors. But I still need more functions 1) not centering in the overall picture but in the print area 2) copying 3) position up and down 4) moving a little with arrow keys and maybe also 5) the undo function. But none of that is so dramatic. I really only think one thing is most important: 6) To be able to edit the design again after importing it in the shop!
Really appreciate your important feedback and advice here my friend, and glad you like our products! After years of precipitation and versions update, our User interface, and design function has been more optimized than before. Welcome to our website to customize your design again, we'll guarantee a better experience and real-time assistance for you. Please feel free to contact our support team, we can provide you with a free sample.
Sept. 6, 2021
Love all the options for footwear and home and living items. Had one minor hiccup and the customer service was by far amazing. Jennifer from Partnership Management company was outstanding and had my issue fixed immediately. Thank you!
Sept. 11, 2021
I have really been enjoying this app! It's actually become a bit of an addiction now, as I love working with designs! The only thing I don't like about the experience so far is the continual asking for a review from me after I already gave one. (This had 5 stars until now!) There should be an option, once a review has already been given, to stop that window from showing up so often. Do this and I'll put it back to 5 stars again.
Aug. 20, 2021
Mega App, Mega Produkte einfach Klasse, dass es so etwas gibt. Würde diese App immer wieder weiter empfehlen.
Aug. 17, 2021
Beaucoup de choix de produits, très bon prix et l'application est très bien conçu. J'ai hâte de voir mes premiers démo !
Aug. 17, 2021
i just recently started using the app, and it has some really good features and some really nice products
Aug. 17, 2021
The app was easy to download and set up the account with, but could not be worked with as a popup, only within the Shopify frame. Revisions were easy enough to make, but could not be saved part way - an item MUST be completed, or all input will be lost. Then, publishing to my store, from the framed workspace, was very easy, seamless. Overall, a reasonably good experience on the creation side. I have yet to test ordering or fulfillment, so this review has nothing to say about those parts of the business relationship.
Aug. 16, 2021
The JetPrint app is the easiest to create products with for POD stores. All other tools make it much harder to create similar products, especially when they have many surfaces to print. Thanks