JetPrint: Print On Demand
Create and Sell High-Margin Products with Print On Demand
Rating
4.0
feedback
406
chart
#1,036
All reviews
Rating Breakdown
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Aug. 12, 2021
I ordered 3 pair of jeans. 2 was the regular shipping, and 1 was for "expedited" shipping. the quality was a 0/10, it felt like paper. see through material. Its been a month and they still haven't shipped the "expedited" pair.
Hey there, We extend our sincerest apologies for the disappointment you experienced with the quality of the jeans you ordered through our JetPrint app. Rest assured, we have taken immediate action to address this issue. Regarding the delayed shipment of the "expedited" pair, we are currently investigating the matter to understand the cause of the delay. In the meantime, we have initiated the refund process for you. Although we do not have a chat history with you, we want to ensure that you receive the assistance you deserve. Please feel free to contact our customer service team to provide any relevant information necessary to expedite the refund process. Once again, we apologize for any inconvenience this may have caused. Your satisfaction is our top priority, and we appreciate your understanding and patience as we work to improve our services. We hope to regain your trust and welcome you back to our JetPrint app for a better experience in the future.
Aug. 11, 2021
Easy app to use. Great customer service, thank you. Prompt replays. Just a suggestion, it would be nice to be able to edit products after its been submitted to the online store. A bit frustrating to redo all designs, otherwise great app.
Aug. 9, 2021
Mala experiencia con esta plataforma, la comunicacion conn èsta dejanmucho que desear y pese a la cantidad de comunicaciones, no han sabido dar una respuesta concreta ni una solucion a laentrega de los pedidos realizados, segun su plataforma lampriduccion lleva de 2 a 6 dias, pero ya hace mas de un mes y siguen sin poder darme una respuesta... en lo particular no lo recomiendo, y solo hicimos pedidos de prueba, imaginense que esto le pasa a un cliente.
Hey there, Forgive us for not speaking Spanish, so we will reply to you in English. We're sorry to learn about your negative experience with our platform. We recognize the significance of timely delivery and transparent communication, and we're dedicated to enhancing these aspects. We've established a new team specifically focused on delivering excellent service to our customers. We hope you'll consider giving us another opportunity to earn your trust and collaborate with us in the future. Thanks.
Aug. 8, 2021
I love this app it’s is so easy to navigate, me and my 3 other co founders of Who’z Your Auntie just recently opened our store and jet print being so easy to navigate made all of it possible thanks a lot jet print
Aug. 5, 2021
Easy to use. Wide selection. Haven't placed my first order yet. The one frustrating part is sometimes the server doesn't respond well when adding new designs as of late. I've uploaded over 200 designs and it started saying there are upload issues.
July 29, 2021
This is the 2nd time i screwed up an order going to fast with my day to day stuff and I realized it and put it on hold. I made another order and tried to combined them myself. Well I had to call for help. P.S. I knew you can't combine orders like I tried. lol Anyways I cant think of the last lady that helped me but Jennifer this time was amazing as well. Thank you for everything you people do. Keep rocking cuz you rock!!! 6stars
Oct. 2, 2021
I'm now sick of being asked for a review every time I design a product. Fix This now. This app has absolutely some of the most beautiful mockups I have seen. The products are excellent. There are some small delays in the mockup engine if you are loading large image sizes, but apart from that it seems brilliant.
Hello, Thank you very much for your review. We're thrilled to hear that you find our mockups exceptional and our products excellent. We've taken note of your feedback regarding the review prompts, and we've already addressed this issue. Your insights are invaluable to us in improving our service. If you have any further suggestions or feedback, please don't hesitate to share.
July 12, 2021
Fantastic App! Custom service brilliant. Would suggest allowing to add text but apart from that cannot fault it. great quality products, reasonable prices.
July 12, 2021
The best Print on Demand App I have used so far. Amazing customer service, great options and good quality too. Glad I found JetPrint and excited to see their improvements in the future!
July 9, 2021
I use this watch specifically for watch design. This is by far the most simplistic, cost effective (without comprimising quality) integration I've used to date. very please.
June 30, 2021
It took two weeks for Jetprint to tell me they ran out of the tote bag I ordered for my customer. Two weeks and nocontact. I have customers. I will update this review if they make it right very quickly.
Hello, Thank you very much for your review. We sincerely apologize for the inconvenience caused by our oversight in not promptly notifying you of the inventory issue regarding the tote bag you ordered. Rest assured, we have taken measures to rectify this situation by procuring a substantial amount of materials and ensuring ample inventory in our warehouse. Your feedback is invaluable to us, and we deeply appreciate your understanding. Should you have any further suggestions or concerns, please do not hesitate to reach out. Thank you.
June 29, 2021
this app has really helped make our business. amazing customer service and awesome quality products shipped fast. highly recommend
June 29, 2021
i love this app, i was able to make 3 awesome shoes that are getting notice fast. its easy to use2.
June 24, 2021
Having now received a few samples and an order for my Urban Explorer Uphoria Sneakers, I can't fault Jetprint and the level of customer service and support. Jennifer answered all my questions, and gave me some great development news after a few suggestions that I had made. My customer loves his Urban Explorers and has told me that the quality of the stitching and comfortable feel, is far better than a pair of £120 Fila Sneakers, that were frayed before even wearing. JetPrint is definitely my sneaker supplier of choice and I can't wait to order more samples and get them out to my customers. Blair Maule owner of yflshop.myshopify.com
June 16, 2021
Sehr gute und große Angebotspalette und auch ein paar ausgefallene Sachen und jede menge Schuhe ist auf jeden fall ein blick wert
June 17, 2021
This is my 2nd review and I will improve on the star rating once the customer service improves. I have sent a couple of requests through the App under support and have not had replies. Not good when trying to set up and sell the products and have questions
Really appreciate your important feedback and advice here my friend, my apologies for the previous unhappy experience and unusually slow response. For now, JetPrint POD Center has reorganized a better-dedicated customer service team to help with your questions and requests with faster response and trackable progress. We will continue to improve the website including functions and products, please kindly allow us a little more time to test it before the official launch, we'll inform you as soon as the optimization is completed.
June 11, 2021
I like this platform, it has a nice range of products and easy to navigate and create. I recommend this app for veveryone
June 10, 2021
Nice shoe app it would be better if I could get different fonts to be able to write on the shoes …..
June 10, 2021
I really like the range of products and prices are great. Can't wait to see more. Templates are easy to use too. Thanks again!