All reviews

Rating Breakdown

  • 5
    65% (266 ratings)
  • 4
    13% (51 ratings)
  • 3
    8% (31 ratings)
  • 2
    5% (20 ratings)
  • 1
    9% (38 ratings)
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5 / 5 Share

June 5, 2021

The support is awesome. They quickly responded to my queries and solved them. The products catalog just keeps getting better and better. Looking forward to work with Jetprint.

Store

Hipber

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

OMG!!!!! I absolutely LOVE this POD provider! They have a wide variety of products and I really LOVE LOVE LOVE their watches!

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 3, 2021

great selection of products to choose from and work with . i just wish some products had a different layout to work with, or a system that can mirror the other side to make customizing some products easier . that way you know for sure either both sleeves on a shirt, hoodie, jacket, or shoe will look identical to one another . other than that i have no concerns or anything really to complain about . i will say being in the United States of America, products do take some time to get here, i don't know if that's because of COVID-19 or what, but that's not a big problem for me .

Using app

4 months

Total reviews

1

Average rating

4.0

2 / 5 Share

June 1, 2021

The app is user friendly, but sadly delivery of product is very long (4+ weeks) and some items are sent back to the sender. Not very good look for our brand as we proud ourselves to delivery the best customer service as possible. We are quite disappointed...

Using app

11 months

Total reviews

1

Average rating

2.0

Developer Reply

updated in 2023: Really appreciate your important feedback and advice here my friend, After years of precipitation and versions update, our User interface, and design function has been more optimized than before, and we have reorganized a better-dedicated customer service team to help you deal with the problem in time. Welcome to our website to customize your design again, we'll guarantee a better experience and real-time assistance, and fast shipment for you. Please feel free to contact our support team, we can provide you with a free sample. Hello my dear friend, this is JetPrint's support team lead, Here I've confirmed that it was returned because of the old channel block issue to NZ, we've upgraded to New Zealand special logistic line for you, and please check the message & new tracking link there. The followed tracking info will be continuously updated here. Sorry for the inconvenience brought to you here, we've confirmed and signed new channels & special logistic lines to New Zealand, will guarantee the returning won't happen again, and also will surely pay more attention to your followed orders & our collaboration.🤝 Really appreciate your kindness and support.

5 / 5 Share

May 30, 2021

I have order watches from this manufacturer and they had great quality. Also were very supportive on placing/canceling and updating orders. 100% recommend !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2021

Great platform. Easy to use and interact with different types of options and flexibilities to create your designs. Happy with the quality of their products they offer. We order, and they deliver. We will rate them as a Top 10 app for 2021.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2021

Jen and team are a delight to work with. She is extremely attentive and eager to meet and exceed your needs and expectations. Committed to, and vested in, the best possible execution of your order and the prioritizing of the unique and customer-specific deadlines. Great products, coupled by the best customer service, I now have the freedom to focus my attention elsewhere with the full assurances that I am best positioned, and fully supported by Jen and her team of solutions experts, to receive the highest level results and maximum quality potential—meeting and exceeding all of the highest standards of productivity and communication. Thank you Jen, and all of JetPrint…you certainly receive my complete endorsement with the strongest imaginable accolades.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2021

gostei da qualidade do produto, o app e bem facil de usar, gostaria que tivesse a opcao de duplicar a imagen quando vc ta fzendo os desenhos tem sempre que ta carregando a imagens e ficar colocando um por um, seria bom se por exemplo nos sapatos tudo que vc fizer em um duplicasse no outro..

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2021

muy buen producto. Asistencia rapida.un 10.Diseño en la aplicacion muy facil .Me gustaria que tuviera mas ropa para personalizar .Precios muy buenos

Using app

About 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

May 28, 2021

So far, my only two minor complaints are that my credit card was getting declined, so I had to use a different one for some reason. My second is that I wish there were a better design program; there are no easy ways to create patterns or duplicate placements to multiple locations on an item. Additionally, some of the items do not show the layout, instead you are just pasting images onto a picture of clothing. Otherwise, the product selection is AMAZING!

Using app

29 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your feedback here my friend. It's very kind of you to give us important feedback on designer system optimization. We've sorted out your question with our technical department already, and we're updating our coding and User Interface, and mockup generator for better and easier operation in 2023, I'm sorry for the temporary inconvenience here. The mockup page and the entire experience will surely be better in the following months.

5 / 5 Share

May 25, 2021

Jetprint really impressed me. With the high quality and I recommend im excited to work with jetprint with my company thank you jetprint.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2021

love the choices so far so good very beautiful.was loving the shoe line came out very beautiful shoes

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2021

Im launching my ecommerce june july and i reviewed and test JetPrint and I love all watches and adding all my unique designs and adding watches to my collection before launch and its so easy to use too just like printful. Im so happy I saw Jet Print I love it!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

I like this app very easy to use I haven't made a sale yet so not sure about the fulfillment but so far so good

Using app

12 days

Total reviews

1

Average rating

5.0

4 / 5 Share

May 3, 2021

We started using JetPrint recently for our shoes manufacturing, after testing some other suppliers, and we found JetPrint to have the best variety including large men sizes and the best quality so far. They meet their fulfillment times and ship worldwide, which is very beneficial. UPDATED to 4 stars because: 1. Support is seriously lacking. Promising answers that never arrive. 2. No support escalation option. 3. Additional items shipping cost BUG. Shipping cost for additional items is calculated like it is the first item. This is a showstopper. Must be fixed ASAP.

Using app

10 months

Total reviews

3

Average rating

3.7

5 / 5 Share

April 22, 2021

Just came across this app and loving the variety and pricing. I am going to have a lot of fun creating new and exciting items.

Store

Keene's

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

April 22, 2021

top thanks Jennifer, the service is attentive to requests, thank you for fixing my problem and the products are very pretty

Store

SOAMCD

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2021

This is a great app. It is very user-friendly and very logically set up. I do wish the online shoe template were larger, and thus easier to see.

Using app

4 months

Total reviews

14

Average rating

4.9

5 / 5 Share

April 6, 2021

love this app, really easy to design and place items in store. I ordered test samples of the shoes i will be selling and the quality is great. feel free to check out my site www.epicshoes.co.uk

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 5, 2021

Just started using this app today and it's OK but would like to see more previews of how my logo looks on the tongue of sneakers. Just needs more preview angles to make sure I have my logo just right.

Using app

6 months

Total reviews

1

Average rating

4.0