All reviews

Rating Breakdown

  • 5
    94% (346 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (345)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2025

At first, I thought the customization options were limited, but after reaching out to the team, they went above and beyond to tailor the app exactly to my preferences. Abby was excellent and made the whole process super easy. Absolutely recommend!

Using app

3 days

Total reviews

16

Average rating

5.0

5 / 5 Share

May 13, 2025

Hana, super helpful and super quick. If you need help ask Hana !

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Simple et efficace. Service à la clientèle très disponible et efficace aussi!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

snel en goed support team

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2025

Had a problem setting up some bundles. Contacted support via chat on the weekend. Immediate help from Jasmine. Worked out the problem quickly and answered a few other questions I had along the way. Great customer service!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2025

Really great Customer service, swift replies to support with set-up and got everyhting done and launched quickly. Alyssa was really helpful.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 8, 2025

excellent and always timely assistance thank you Hana for your fantastic support

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Le SAV est vraiment très réactif, j'ai eu à faire à Abby, elle m'a accompagnée durant presqu'une demie journée pour m'aider à paramétrer toute l'appli. L'équipe technique aussi a été fabuleuse! Au top!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Great customer support. Easy to use

Store

Otto

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2025

Atendimento sem igual, ou seja, a equipe supera expectativas e é nota 10 em atendimento. Tenho vários APPs , mas o atendimento melhor ou igual a equipe AVADA/JOY ainda não vi até o momento. São muito prestativos e eficientes em especial a Sra.Jade e a Sra.Hana. Excelente. Vocês estão de parabéns!

Using app

About 4 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

May 3, 2025

Its easy to work, and the best is the attention, specially Jasmine, superfast and very kind

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 30, 2025

Simple d'utilisation, et grande aide via le chatbot (merci Audrey !)

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

April 28, 2025

the customer service is excellent! Everyone on the team is working hard on clock to solve any issue you have. And the app works just fine, it got everything you need for a subscription app

Using app

5 days

Total reviews

8

Average rating

4.9

5 / 5 Share

April 28, 2025

Hana has been wonderful on help us setup this very helpful plugin

Store

77PAWS

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2025

I like the app, it's free, which is great, and was able to be migrated from my past subscription app. There is good live support, but I wish there was more ways to edit the design without needing to contact support. But once its done you don't need to contact them again!

Using app

About 5 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

April 26, 2025

El mejor soporte que he recibido en mi vida, la experiencia ha sido muy gratificante y la app muy fácil de configurar. Agradecimiento especial para Jasmine y Andrew

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2025

Sehr einfache Bedienung der App und schnelle Antwort und Hilfe beim Support

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

April 16, 2025

Jasmine and Doris helped me customise my widget and other features on the app. Very helpful!

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2025

Complete application (currently being tested). Very responsive support, fast translation into French of access to the user portal and the content of widgets and emails.

Using app

1 day

Total reviews

60

Average rating

3.8

5 / 5 Share

April 15, 2025

Simple widget with wonderful support from Hana. It does what it should. If you need help, support is available immediately. We will see if customers will use it or not.

Using app

About 1 hour

Total reviews

2

Average rating

5.0