All reviews

Rating Breakdown

  • 5
    95% (318 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (317)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2025

Super friendly courteous and did a fantastic job for me! Exactly what I needed and I'm so happy with the service! Alyssa is the BEST!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Hana did an amazing job getting my product page customized exactly how I wanted. Incredible customer service and so far an outstanding app!

Store

GIBRAN

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

I am currently building a new Shopify website and as I choose and install apps, I see how important prompt and clearly communicated support is to keep the momentum going and the stress at bay. Jade and Toby were awesome at both of these things and I now have the Subscription widget in place very quickly, with a little bit of customization, thanks to Jade's GREAT service and communication, and Toby's quick and accurate customizations. Thanks to you both!!! Now, I just need to sell some subscriptions to our annual membership when we launch the new site!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We’re thrilled to hear that Jade and Toby were able to make your setup process smooth and stress-free. They’ll be delighted to hear your kind words! Best of luck with your new Shopify website and the launch of your annual membership subscriptions. We’re here to support you every step of the way - cheers to your success!

5 / 5 Share

Jan. 18, 2025

Fantastic help from Hana, a great app!

Using app

17 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the kind words! We’re so glad Hana could assist you. If you need further help, don’t hesitate to reach out. 😊

5 / 5 Share

Jan. 17, 2025

Joy ha sido magnifica para la experiencia de mis clientes, fue muy complicado conseguir una app que tuviese todo lo que necesitaba y esta cumplió mis expectativas en su totalidad, adicionalmente agradezco a Jasmin que me ha brindado el apoyo que he requerido en todo momento

Store

Gypsy

Using app

3 days

Total reviews

15

Average rating

4.7

Developer Reply

Muchas gracias por tu reseña. Nos alegra saber que Joy ha mejorado la experiencia de tus clientes y que cumplió con todas tus expectativas. Jasmin estará encantada de saber que su apoyo fue útil en todo momento. ¡Estamos aquí para ayudarte siempre que lo necesites!

5 / 5 Share

Jan. 16, 2025

Amazing support, I use multiple Avada plugins and they always respond and fix/make changes quickly.

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the great feedback! It’s wonderful to hear you’re happy with our support and our plugins. If you ever need help, we’ll always be here to assist you quickly. 😊

5 / 5 Share

Jan. 15, 2025

Wonderful app with fast reply. Easy to use!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re so happy you find the app easy to use and that our support team could assist you quickly. 😊

5 / 5 Share

Jan. 14, 2025

Thank you Hana for helping me with this app ! Great app.

Using app

24 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! Hana will be delighted to hear she could help you. Don’t hesitate to reach out if you need anything else. 😊

5 / 5 Share

Jan. 11, 2025

Great App, very simple and very good customer support! Sonny helped me get something resolved. Thanks!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We’re thrilled to hear that Sonny was able to help resolve your issue quickly. If you have more questions or need further support, we’re here for you!

5 / 5 Share

Jan. 9, 2025

I downloaded the app and had issues because of the theme I had in my store. I reached out to the online 24/7 customer service and received help right away. Alyssa was the best! I granted her the access she needed and she came back saying they had to do it a little differently, but all was working. It looked like it should. I asked some follow-up questions as to pausing & cancellations and received the info I needed. She even sent visuals! I am so happy I picked this app for my subscription box. Alyssa is quick & knowledgeable. Wonderful experience all around.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re so glad Alyssa was able to assist you quickly and thoroughly. It’s great to hear everything is working perfectly, and the visuals were helpful. If you have more questions or need further assistance, we’re just a message away!

5 / 5 Share

Jan. 8, 2025

Ich liebe diese App. Es erleichtert einiges und ist super vielfältig. Auch der Support ist echt klasse. Das Support-Team war super nett und schnell bei der Problembehebung.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass die App Ihre Arbeit erleichtert und Sie mit unserer Unterstützung zufrieden sind. Unser Support-Team freut sich über Ihre lieben Worte und ist jederzeit für Sie da. 😊

5 / 5 Share

Jan. 7, 2025

Prakash was really helpful and quick to respond. They help with the smallest things and show you demonstration picturs for visual learners lol.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re so glad Prakash could provide helpful and detailed support. We love making things easier for all types of learners, and we’re always here to assist you. 😊

5 / 5 Share

Jan. 5, 2025

Impresionado con la versatilidad y sencillez de la app en la instalación y configuración. También con la adaptabilidad y personalización para nuestra tienda a través de su soporte rápido, eficiente y amable, en nuestro caso Damian. Excelente su ayuda. Así da gusto.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tus amables palabras! Nos alegra saber que tu experiencia con la app y nuestro soporte, especialmente con Damian, ha sido excelente. Nuestro objetivo es brindar un servicio rápido, eficiente y personalizado para cada tienda. Estamos aquí para ayudarte siempre que lo necesites. 😊

5 / 5 Share

Jan. 4, 2025

Sonny really helped me identify some issues that i had with subscribe and save and i was able to address them quickly. Thanks Sonny

Store

Leoniq

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re so glad Sonny could assist you in resolving the issues quickly. If there’s anything else you need, don’t hesitate to reach out. 😊

5 / 5 Share

Jan. 3, 2025

Kundenservice wirklich super und so schnell. Ich bin sehr zufrieden, Audrey war super hilfsbereit und hat sehr schnell gearbeitet. Danke!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass Audrey Ihnen so schnell und hilfsbereit helfen konnte. Wir sind immer hier, um Sie zu unterstützen. 😊

4 / 5 Share

Jan. 2, 2025

Good Support and assistance, highly recommend!

Using app

28 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear you had a great experience. If you need anything else, we’re here to help!

5 / 5 Share

Dec. 31, 2024

I have seen and used the best of the best plugins across different platforms (Framer, Shopify, WordPress, Wix), and this is the first time I am adding a review. What makes this tool the best? It's the customer support, and the way they go beyond normal to help us truly feels like it's witchcraft (normal tech support will never do it). Hands down, the best tool and tech support I have ever come across.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you for this incredible feedback! It’s an honor to be recognized as the best tool and support you’ve come across. We strive to go above and beyond for every customer, and your kind words inspire us to keep doing so. We’re here whenever you need us! 😊

5 / 5 Share

Dec. 27, 2024

Outstanding support from Damian. 10/10 recommend using this application if you're looking for a subscription partner. I will be referring others to this company / app. Thank you again!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing review! We’re thrilled that Damian could provide outstanding support, and we’re so grateful for your recommendations. We’ll always be here to help you and anyone you refer to us. 😊

5 / 5 Share

Dec. 26, 2024

insane how great these guys are and how quick they help at any time!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you for this enthusiastic feedback! We’re so glad we could provide quick and great support for you. Don’t hesitate to reach out whenever you need us! 🚀

5 / 5 Share

Dec. 24, 2024

Very profesional attention service. They help me translating the widget. Very fast.

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear you found our service fast and professional. Translating the widget was our pleasure, and we’re here if you need any further assistance.