Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,524
chart
#178
All reviews
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Dec. 2, 2025
L’application est très intuitive et fonctionne parfaitement pour gérer un programme de fidélité professionnel. Mention spéciale à Audrey de l’assistance, qui est toujours réactive, claire et efficace. Son accompagnement a vraiment facilité la mise en place de l’outil. Je recommande.
Dec. 1, 2025
Love the app and Hana was very helpful with support. The app was easy to set up and support was on stand by for any issues that popped up. Our customers love the ease of the program and customer service loves that they can add points when needed.
Nov. 28, 2025
Hana was incredibly helpful throughout my support interaction. She responded quickly, understood my issue right away, and made the whole process easy to navigate. Her communication was clear, friendly, and efficient, which made resolving my problem much smoother. I really appreciate her assistance thank you, Hana!
Nov. 27, 2025
Hana was very helpful with the support for the implementation. We will activate it for our customers this Friday, so we can't yet say how the app works, but we are very exited and looking forward for the results.
Nov. 27, 2025
Joy has helped us quite a lot. Their support team is friendly, enthusiastic, and efficient. I am very satisfied and highly recommend them to everyone.
Nov. 25, 2025
5/5 Stars - Truly Lives Up to Its Name: A Joy to Use! After extensively testing and comparing various loyalty platforms like Yotpo, Smile, and Lion Loyalty for our business, Joy Loyalty Program stands out as the clear winner. It's not just good; it's the most cost-effective solution with top-tier functionality. The backend interface is incredibly intuitive, making campaign setup a breeze instead of a chore. What truly sets Joy apart, however, is the phenomenal human element. Their 24/7 live customer support is a game-changer. We've had the pleasure of being assisted by support agents like Audrey, who are not only highly professional but also genuinely dedicated and responsible. Furthermore, the development and design teams are incredibly responsive and provide swift, powerful support whenever needed. They are true partners in making our program a success. In short, choosing Joy has been, well, truly joyful. It’s the perfect blend of a powerful, user-friendly platform and an exceptional, supportive team. Highly recommended!
Nov. 23, 2025
Their customer service support is done very well! Every time I have a question, they reply quickly. Hana is a great customer service representative who perfectly solved my problem. It's a great app！
Nov. 23, 2025
I am extremely grateful to Hana and Andrew. They helped me solve the problem and were extremely patient.
Nov. 21, 2025
The team provides excellent support. Hana, the support assistant, was especially supportive and helpful.
Nov. 19, 2025
We used Joy to build our membership program. Functionally, Joy met most of our requirements and helped us with customization. The pricing was also reasonable. Joy's customer support was excellent; their response was very quick, and their technical staff were highly skilled.
Nov. 19, 2025
We've been searching for a tool that can effectively boost customer loyalty and repeat purchase rates, and Joy perfectly meets our needs. Its points reward system has greatly motivated customer spending and engagement behavior. The backend data dashboard is very intuitive, clearly showing the conversions and revenue it has brought us. Compared to the value it delivers, the pricing is extremely reasonable. The customer support team responds quickly and resolves issues professionally. If you're still hesitating, I can say this is one of the best investments we've made on Shopify. Daniel, in particular, has been an excellent partner to work with—whenever I have any questions, he always follows up patiently and in great detail.
Nov. 19, 2025
Por el momento estoy contenta, aunque llevo pocos días. La atención al cliente es rápida y eficiente.
Nov. 19, 2025
Have only just installed it and so far the support by Sonny has been EXCELLENT ! Looking forward to getting this up and running soon.