Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,872
chart
#176
All reviews
Rating Breakdown
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Dec. 20, 2024
Parkash fixed something for me today! He was great to work with. Thank you again!
Dec. 20, 2024
The support team is excellent, my questions and requests are always answered and handled quickly and efficiently. You guys are awesome, thank you!
Dec. 19, 2024
I have found this application to be highly effective for my clients, and it is user-friendly. Whenever I have inquiries, the support team is extremely helpful and responds promptly.
Dec. 18, 2024
It's an excellent rewards application. It would be ideal to have the option to exclude customers from the program based on their tags, instead of doing it individually.
Hello there, Thank you for your feedback and for sharing your thoughts about the Joy Loyalty app. We're thrilled to hear that you're finding it valuable for your rewards program. We wanted to follow up regarding your suggestion to exclude customers from the program based on their tags. We're happy to let you know that this functionality is already available as part of our Advanced Plan. By upgrading, you’ll gain access to this feature, allowing you to exclude customers automatically based on their tags, streamlining your rewards program. Additionally, the Rule engine feature will enable you to reward points based on a variety of customizable conditions, such as customer segments, order details, email domains, countries, and more. This flexibility can help you tailor your loyalty program to meet your business goals effectively. If you’re interested, we’d be happy to assist you with the upgrade process or provide more details about these features. Please feel free to reply to this email, and we can get started right away. Thank you again for choosing Joy Loyalty to support your business. Best regards, Joy Loyalty Team
Dec. 18, 2024
L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.
Dec. 17, 2024
SO far so good with the help of Hana setup goes well , im still testing the system hope it will satisfy my needs
Dec. 17, 2024
Meet some problems in migration from smile, thanks Hana and Raymond, the problem was dealt with very quickly.
Dec. 16, 2024
I was facing some challenges while onboarding this app so connected with the support team and luckily got Hana on the other side. She was not only efficient but also quick and helped me resolve all my issues with utmost patience. Really happy and thanks again Hana!
Dec. 15, 2024
I’ve been using the Joy app for loyalty points and rewards, and it has exceeded my expectations in every way! Setting up the program was a breeze, and the customization options are fantastic – I was able to easily align it with my store’s branding. My customers love earning and redeeming points, and the app makes the process seamless. It's been a great way to encourage repeat purchases and boost customer engagement. The analytics and reporting features also give me valuable insights into how the program is performing. A special shout-out to Damian from customer service, who has been incredibly helpful. Whenever I’ve had questions or needed assistance, Damian has been prompt, professional, and went above and beyond to ensure I was taken care of. Overall, the Joy app has been a game-changer for my store’s loyalty program, and I highly recommend it to anyone looking to boost customer retention with an easy-to-manage rewards system!
Dec. 14, 2024
Amazing App with Amazing customer service who guide you step by step in every kind of request
Dec. 12, 2024
Our customers love the simplicity of the reward program. Easy to understand and easy to use!! :)
Dec. 11, 2024
This is a great app! My customers love it and it has brought me in quite a bit of sales so it's a win win! I love when I can make my customers happy and Joy does that. Also, I reached out to support today and Audrey was so very helpful and made sure everything was just right. She also had an awesome personality and felt more like a friendly chat than a boring professional one. 10 stars for Audrey! And Joy!
Dec. 11, 2024
App is miles better than any app out there and the support by Hana is amazing!
Dec. 11, 2024
Hana was wonderful in satisfying my requests in some customization. Awesome job!!!
Dec. 11, 2024
Hana was amazing she helped solve my issues and I can't wait to start selling to the USA and become a great drop shipping store!