All reviews

Rating Breakdown

  • 5
    95% (1,461 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,508)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 29, 2025

Great app! Joy delivers powerful features and has been a smooth experience overall. Huge thanks to Hana for amazing support and helping me get everything set up perfectly.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Sonny is the good customer service

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Application de carte de fidélité très pratique Facile à utiliser, claire et parfaite pour récompenser mes clients sans prise de tête. Je recommande !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Their customer service is excellent and the platform is very easy to use. I'm currently on the free plan and it offers me everything I need! I would recommend it.

Store

Greener

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Alyssa m'a aidé à résoudre mon problème et a été très sympathique, merci beaucoup, super application !

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

We are very happy with the Joy app. Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store. What really stands out is the customer support. Hana was absolutely amazing, very responsive, patient, and genuinely helpful. She guided us through everything step by step and made the whole experience stress-free. Highly recommended if you are looking for a reliable app with excellent support behind it.

Store

Timebox

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your wonderful feedback and for sharing your experience with the Joy app. We’re delighted to hear that everything worked exactly as you needed and that the setup felt smooth and intuitive. It’s great to know the features fit well with your Shopify store and support your goals effectively. We’re especially happy to hear your kind words about Hana. She’ll be thrilled to know that her responsiveness, patience, and guidance helped make your experience stress-free. Providing reliable support is something we truly value. Thank you again for the recommendation and for trusting Joy. We’re always here if you need any further assistance in the future. Best regards, Joy Team

5 / 5 Share

Dec. 21, 2025

hanna is the best, she help us for everything

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

So far, this app is good. I am still learning but it seems to have a lot of capabilities just on the free plan. I am looking forward to fully using this in my website. Audrey has been very helpful answering questions.

Store

Valmasi

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

My helper today was Hana. Best service I have encountered! Period!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Je suis très satisfaite de Joy. C’est de loin la meilleure application de fidélité que j’ai testée — et j’en ai essayé beaucoup. Les fonctionnalités sont complètes, le tarif est adapté, même pour les petites structures, et l’expérience globale est fluide et efficace. Petit bémol toutefois : les traductions ne sont disponibles que sur le plan supérieur, ce qui est un peu dommage. Mais honnêtement, cela reste un détail face à la qualité du service. Le support est ultra réactif, 24/7, ce qui est franchement impressionnant. Merci à toute l’équipe pour ce travail remarquable, merci à alyssa.

Using app

About 1 month

Total reviews

14

Average rating

3.6

5 / 5 Share

Dec. 16, 2025

The customer support is very responsive, and any configuration issues we encountered were resolved quickly. Special thanks to Hana for the prompt and professional support throughout the setup process:)

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Trying it out for somedays now, rich in features but what is great is the customer service. They are amazing

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

All in one loyalty app with tons of customizability. Amazing support from Hana, Thanks again!

Using app

12 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 10, 2025

Great app ! A little bit expensive but gives a real add on to your shop. And thank you Hana ;)

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 9, 2025

exceptional customer service. very helpful!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

So far so good, it realizes most of my expectations.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Great hana was helpful

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Great loyalty and rewards app. Hana was amazing in helping create a page and a widget for our store for our customers to easily access their loyalty rewards. overall a lovely and easy experience.

Using app

28 days

Total reviews

4

Average rating

5.0