Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,619
chart
#98
All reviews
Review RSS Feed
March 10, 2026
Customer service is exerllent! I am just starting out to try a reward programme , not really know how to set up properly, the customer service team "Hana" who is patiently guide me through and even help me to set up, thank you so much. my very first reward app is alive now, hope it will help my store better, let us see.
March 9, 2026
I was having trouble setting up a flow using a third-party app they don't natively support. Despite that, their support team went completely out of their way to help me, showing me exactly how to get my request up and running. Truly excellent customer service!
March 9, 2026
The team at Joy are always super quick to resolve any issues. Hana helped resolve an issue we had with one of our multiplier programs within a few minutes.
March 8, 2026
parfait, simple à utiliser et le support (j'ai échangé avec Sonny) est efficace, professionnel, je recommande !
March 5, 2026
Joy app is good for loaylty program and bonus points, but you have to understand that it's more concentarted on small and medium size business. Joy less suitable for big companies. Support team is very helpful. They answer fast and solve any issue, especially Sonny
March 5, 2026
Set up is a little fiddly, but the support is superb. Actual people available when you need them.
March 4, 2026
Enjoying this app thus far. Audrey is very helpful and was able to answer our queiries.
March 3, 2026
Hana played a pivotal role in ensuring our new program was seamlessly integrated into Shopify. Her technical expertise and attention to detail during the setup process were outstanding.
Feb. 27, 2026
Top-notch customer service, they respond quickly, explain clearly where changes can be made, I really recommend them, Hana helped me a lot :D Plus, the app has a lot of cool features.
Feb. 26, 2026
Sono le 00:30 e Sonny mi ha risposto immediatamente in chat per risolvere un problema...ASSISTENZA ECCEZIONALE! L'app è davvero ben fatta e per ora posso solo apprezzare!
Feb. 26, 2026
Wir nutzen die App seit einigen Monaten, funktioniert bisher, manchmal ist unser Theme nicht ganz kompatibel aber der Support ist immer sehr schnell und hilfsbereit und konnte bisher alles klären, danke an Hana und Mark!
Feb. 26, 2026
The Joy Loyalty Program is fantastic! It’s easy to use and has already boosted our customer engagement. A special shout-out to Alyssa for her incredible support. She patiently answered all my questions and helped me set up our rewards perfectly. Her quick and friendly assistance made the whole process effortless. Highly recommend Joy, especially for their outstanding team!
Feb. 25, 2026
Als Anwender der kostenlosen Variante hatte ich soweit herausragende Erfahrung mit dem Kundendienst mit sehr schneller Reaktionszeit. Die Applikation bietet einen umfangreichen Baukasten für verschiedene Verdienst- und Einlösemöglichkeiten. Sehr empfehlenswert.
Feb. 25, 2026
Customer service is always helpful and fast response when you need them. Great service!
Thank you so much for your kind words! We are always happy to help, and it means a lot to hear that our support team is making a difference. We are here whenever you need us!
Feb. 23, 2026
The best customer support is with AVADA. Very fast and attentive. The assistant, Hana, was always very patient and helped us install the widget and a block on the rewards page. Incredible! A wonderful experience.
Thank you for this wonderful review! We are so glad Hana could assist you with the setup - she will be thrilled to hear this. We are always here to make sure your loyalty program runs smoothly!
Feb. 23, 2026
Une application claire et efficace, prise en main immédiate. Le service client est exemplaire. Mention spéciale à Audrey pour sa disponibilité et sa réactivité remarquables !
Merci beaucoup pour votre avis ! Nous sommes ravis qu Audrey ait pu vous aider avec sa disponibilite et sa reactivite remarquables. Votre satisfaction est notre priorite et nous sommes toujours la si vous avez besoin de quoi que ce soit !