Joy: Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,731
chart
#500
All reviews
Rating Breakdown
Review RSS Feed
April 11, 2024
Joy is a great app, just not the one we require for our use case. The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.
April 10, 2024
I received some excellent assistance from Audrey today, she was able to verify my Shopify store account and provide me with an update to my transactional allowment. This app is really great and a big thanks to Audrey for all your help!
April 10, 2024
Es una aplicación con una interfaz sencilla a utilizar, me gusto solo porque no puedo automatizar correos en cada cierto tiempos.
Store
My Store
Using app
3 months
April 10, 2024
Die App hat sehr viele Reward-Features. Der Customer Support ist sehr hilfsbereit und geduldig. Bei meinem Problem konnte mir Lydia mit viel Geduld helfen. Wir nutzen die App in den EU-Store und US-Store. In EU Store haben wir die Sprachen deutsch und englisch. Leider sind die E-Mails nur in einer Sprache möglich. Es ist sicherlich ein Punkt, der abhält die App in Europa-Store einzusetzen. Deswegen ist ein Punktabzug.
April 10, 2024
We have been using this app for our three domains and it's been working really well! Customer service is really fast and efficient, both for support and for design changes. Thank you Hana and Tony for your precious help!
April 9, 2024
Tiana, was great. She answered my questions and fixed my concern. I am pleased.
April 9, 2024
Just added this program to the store and so far it has been lovely. Had one hiccup but Hana came through and resolved it really quick. Thanks again and hopefully this turns out great as all the other reward apps have not been the best.
Using app
About 6 hours
Total reviews
3
Average rating
4.3
April 9, 2024
Assistance super réactive. Merci à Tiana et Toby pour leur aide dans le chat !
April 6, 2024
Hana was quick to help and her suggestions were clear and straight to the point.
April 5, 2024
Very powerful app with a wonderful support team. Toby and the team took care of our set up problem and offered a solution. We hope to keep working with them for a long time, thank you!
April 5, 2024
The experience was great and the customer service Hana was prompt in her responses
April 4, 2024
New to the app, had questions and they were answered almost right away. The agent was very helpful.
April 4, 2024
Very useful app with lots of features to meet my needs, I had many questions and Liz was on hand the enitre way helping me get set up and ready to go!
April 3, 2024
The Customers Service team is always very prompt to help with my queries. Thank you to Lydia who solved our problem today.
April 3, 2024
I highly recommend this app! It's very user-friendly, and I particularly appreciate the excellent customer service provided by Emily. She is incredibly helpful and kind. Thank you!