Joy Loyalty Program & Rewards
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I’ve had an exceptional experience thus far with Joy Loyalty. They went above and beyond to help set up my loyalty program with their 24/7 support they make any adjustments and tweaks to your loyalty program instantly. When searching for a loyalty program I was between Smile or Joy and inevitably went with Joy because of their great customer service. Daniel helped with onboarding and figuring out exactly what my loyalty program needs. Rosie has most recently helped me with my troubleshooting needs.
Thanks so much for sharing your experience with Joy Loyalty. We truly appreciate it. We’re really happy to hear that our 24/7 support and quick adjustments have helped you set up your loyalty program smoothly. It means a lot that you chose Joy over other options because of our customer service. We’ll be sure to pass your kind words along to Daniel and Rosie. They’ll be thrilled to know their support made a difference during your onboarding and troubleshooting. Thanks again for trusting Joy Loyalty. If you ever need anything as your program grows, our team is always here to help.
Thank you for the 5-star rating! We are thrilled you are enjoying Joy. Do not hesitate to reach out if you ever need anything - our team is always here to help!
Hana was fantastic at sorting a small issue super quickly. Very impressed at the speed of support!
Thank you for this great feedback! We are so glad Hana could sort that out quickly for you. Fast support is something we take real pride in - let us know if there is ever anything else we can help with!
The app is exactly what I have been looking for. I love the small, yet impactful features, such as the points wallet feature that allows customers to see how many points they can receive per purchase. Also the customer service team is amazing.
Thank you for this lovely review! We are so glad features like the points wallet are making a difference for your business. There is plenty more to explore - do not hesitate to reach out if you ever need any guidance!
Hana was very patient as we went thru with different test case scenarios of the apps behaviour. She was providing me all answers to various combinations and possiblites which I hadnt thought about especially notifcations. I was given an elaborate step by step test cases for multiple scenarios. I would say, he patience is her key to providing this awesome support. Great work both Hana and Avada
Thank you for this wonderful review! We are so glad Hana could walk you through everything patiently. We are always here to make sure you feel fully confident with the app - do not hesitate to reach out anytime!
Finally an app that lets me build a referral program without limitations, even on the free plan. I even received personal and incredibly dedicated support to get everything set up. A huge thank you to Rosie!
Thank you so much for this great review! We are thrilled that Joy free plan gives you the tools to build a referral program without limits. We are always here to support you every step of the way!
Hana has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D
Thank you for this wonderful feedback! We are so glad Hana has been there for you on every question regardless of your plan - everyone deserves great support. Do not hesitate to reach out anytime!
The app has many good features and can fit most eshop. CS (especially Hana) is really helpful on all our question and bugs fixing. I can get all support from them. Thank you so much.
Thank you so much! We are glad Hana has been helpful with all your questions and issues. We look forward to continuing to support you and your shop!
Thank you for the 5-star rating! We are thrilled you are enjoying Joy. Do not hesitate to reach out if you ever need anything - our team is always here to help!
A great loyalty app. Easy enough to use, with a lot of features and ways to customize to your brand's image. Thanks to Audrey for her help to setup the program before the launch! Hopefully this reward program will be a success!
Thank you so much for your kind words! We'll pass your kind words to Audrey — she'll be so happy to hear this! We're always here whenever you need us!
Great App and greatest Hana help
Thank you for the 5-star rating! We're thrilled you're enjoying Joy. Don't hesitate to reach out if you ever need anything — our team is always here to help!
Thanks Hana for the quick response
lighting fast support. Shout out to hana. I wish they enable other advance features on the basic plan.
Thank you to Audrey for her patient and friendly support. The setup process was clearly explained, and the overall service experience was excellent.
Very good app. Support and onboarding are perfect.
Always 5 star support. Much appreciated.
Great app! Joy delivers powerful features and has been a smooth experience overall. Huge thanks to Hana for amazing support and helping me get everything set up perfectly.
Sonny is the good customer service
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