Joy Loyalty Program & Rewards
Customer loyalty rewards, loyal points, VIP tier, referrals
Rating
4.9
feedback
1,679
chart
#107
All reviews
Review RSS Feed
Dec. 8, 2025
Great app support in the chat. Had some issues with my website implementation and Hana helped me with Screenshots and showed me exactly what I needed. Thank you Hana
Dec. 7, 2025
So far I am really loving this app. I just downloaded it so I can't leave a complete review yet, but wanted to mention the great customer service I received from Hana. I couldn't figure out why I did not see the widget on my website & she was nice & informative on helping me get it straightened out.
Dec. 7, 2025
Dec. 7, 2025
The Joy Rewards Avada team has been incredibly friendly and approachable since the start of our journey with them. They’re available around the clock, so you can always reach someone on live chat whenever you need assistance. While there are a few setups not yet available in the app, I’m confident they’ll consider these improvements moving forward. Special shoutout to the amazing team members I’ve interacted with on live chat, Audrey, Alyssa, Jade, Sonny, and Abby, who have all been super helpful with my inquiries. Big thanks to the team for their support!
Hello, Thank you so much for your kind and thoughtful review! We’re truly happy to hear that you’ve had a positive experience with the our app and that our live chat support has been helpful and accessible whenever you needed us. Your trust and confidence mean a lot to us. We also really appreciate your understanding regarding some setups that are not yet available. Your feedback is valuable, and we’ll definitely take it into consideration as we continue improving the app. A big thank you as well for the special shoutout to Audrey, Alyssa, Jade, Sonny, and Abby. We’ll be sure to share your kind words with them. Thanks again for choosing Joy Loyalty. We’re always here if you need any further support! Best regards, Joy Team
Dec. 6, 2025
Seamless integration with the help of Abby and Andrew, they migrated all my data from YOTPO easily. Highly recommend this app.
Dec. 6, 2025
On a difficulty to set up scale it was maybe a 3 of 10, but the customer service was amazing. I did not have to battle a bot to get answers that did not help, and she helped make changes that were useful to what I am trying to institute. I definitely recommend this app.
Dec. 5, 2025
The whole team has been very helpful with all of my questions on launching this app. We appreciate all of the help.
Dec. 31, 2025
Ottima app, stabile e con tante funzionalità disponibili. Molto apprezzabile che sia disponibile anche in Italiano e possa essere utilizzata sia per il webstore sia su Shopify POS. Il supporto è super gentile e si mette subito in moto quando c'è un problema. Sonny, Audrey, Hana, and Alyssa hanno sempre risposto in modo veloce e professionale a tutte le mie domande e richieste di supporto. Complessivamente molto contenti.
Dec. 2, 2025
L’application est très intuitive et fonctionne parfaitement pour gérer un programme de fidélité professionnel. Mention spéciale à Audrey de l’assistance, qui est toujours réactive, claire et efficace. Son accompagnement a vraiment facilité la mise en place de l’outil. Je recommande.
Dec. 1, 2025
Love the app and Hana was very helpful with support. The app was easy to set up and support was on stand by for any issues that popped up. Our customers love the ease of the program and customer service loves that they can add points when needed.
Nov. 30, 2025
really good platform. Before i install this i tried 3 other apps. Other apps providing free plan but everything is limited if we try to change a single option i will ask to subscribe, but compare to that this app is really good. For the free plan also having enough features and 150 monthly allocation is enough to scale our project to take decision for the subscription. I had one customization because i setup a bottombar in my site but the floating icon overlap it. I open the chat option at late night 2 AM. But Abby replied instantly but mot only the reply within few mins they fixed me the issue. Really satisfied.
Nov. 28, 2025
Hana was incredibly helpful throughout my support interaction. She responded quickly, understood my issue right away, and made the whole process easy to navigate. Her communication was clear, friendly, and efficient, which made resolving my problem much smoother. I really appreciate her assistance thank you, Hana!
Nov. 27, 2025
Hana was very helpful with the support for the implementation. We will activate it for our customers this Friday, so we can't yet say how the app works, but we are very exited and looking forward for the results.
Nov. 27, 2025
Joy has helped us quite a lot. Their support team is friendly, enthusiastic, and efficient. I am very satisfied and highly recommend them to everyone.