All reviews

Rating Breakdown

  • 5
    95% (1,648 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 31, 2024

Hana is nice and helps me a lot

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2024

After comparing many options, I finally chose Joy: Rewards and Loyalty Program, and it turned out to be the right choice, thanks to Tiana and Maison.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Customer service is very prompt in their responses and assistance!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2024

User frindly interface and the technical assistant - Tiana & Tony is super helpful. Thanks a lot!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

I love this app it is very helpful especially to gain more exposure the support team are all helpful and kind . I recommended getting.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

4 / 5 Share

May 22, 2024

Lydia was able to resolve some issues with the app quickly. Greatly recommend!

Using app

7 days

Total reviews

5

Average rating

4.6

5 / 5 Share

May 20, 2024

Tiana from the Customer Support team was really supportive and able to assist me with my problem. It has been a Joy using this product, looking forward to driving more customer base for our store

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Amazing customer service! Good price. Lydia & Nolan were super helpful getting some custom code set up in our site to have the app more optimised. 5/5

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2024

I was searching for the right Loyalty Program App for my shopify store... this is the best I've seen in terms of offers and especially customer service. After installing the app, I had some immediate questions and I got them answered immediately by Tracy and Pamela. My Loyalty program is up and running within minutes!! Thank you so much!!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

Hana is the best

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

I haven’t tried the app to see how it actually works but I need to set it up on my store and Pamela was very helpful and patient guiding me how to set it up. I’m very satisfied with their customer support and they are very fast in responding. So my review is mainly based on the customer support I have gotten from this app. Superb!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2024

Discovered Joy when setting up my new store and I feel like this is the best bank for the buck. Friendly UI + functionality makes Joy the app to go for our store. On another note, the support team is super quick and solved our issue in a blink, thank you William!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2024

Emily was very helpful and super quick to solve my problem. Thank you

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Tiana was awesome! Very friendly and efficient. Thank you :)

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

May 9, 2024

quick respond, and solve the problems perfectly. especially thanks Nolan and the technician: Williams.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Assistance was really great at the first doubt I had. Prakash did it immediately and helped me a lot! Great app. Great support.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2024

Amazing and simple to use app. Thanks to Mia for guiding me on how to use the program.

Store

Koolz

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

Wow! I can't stop raving about the Joy: Loyalty Program Shopify app! It's been a game-changer for our business. Not only does it work seamlessly, but it's also incredibly user-friendly. I have to give a huge shoutout to Tiana and Anivia from the Joy tech team. Their support has been invaluable in helping us set up and optimize our loyalty program. Whenever we've had questions or needed assistance, they've been there with prompt and friendly support, guiding us every step of the way. Their expertise and dedication have truly made a difference for our business, and we couldn't be more grateful.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

Awesome customer service from Tiana who answered my questions in no time. Great app!

Using app

Over 2 years

Total reviews

5

Average rating

2.6