Joy Loyalty Program & Rewards
Customer loyalty rewards, loyal points, VIP tier, referrals
Rating
4.9
feedback
1,678
chart
#107
All reviews
Review RSS Feed
Sept. 29, 2025
I love Joy’s personalized support in helping me with all the questions I’ve had throughout our service. The willingness to help and the immediate responses are incredible. A big thank you to Audrey, who has been very helpful, as well as to Liam and Heni, who were also a great help. Thank you so much! I’m very happy with the service.
Nov. 11, 2025
assistenza online in chat HANA, molto disponibile e gentile, grazie mille!
Sept. 29, 2025
Great app. Support is also very helpful and very fast. Especially Hana, Sonny and Alyssa are great! So far, an awesome app that I would recommend to everyone who needs a loyalty program.
Sept. 27, 2025
This is an amazing app with a first-rate support team. Hana who helped me with customisations was amazing.
Sept. 26, 2025
this is a must have app if you want to make offers to your customers with no limit. customer support is amazing. I want to thank Jasmine for her amazing work
Sept. 25, 2025
joy always resolves my issues quickly and without stress. thanks to mark and jasmine for their help today!
Sept. 24, 2025
We run a fashion retail business and recently started using Joy Loyalty to manage our membership rewards and points. The setup process is very straightforward with step-by-step guidance, which makes it easy to get started. Special thanks to Sonny for the great support — the customer service team is always available, very responsive, and helpful. Overall, a really good experience, and I’d recommend this app to other merchants looking to build a loyalty program!
Sept. 24, 2025
Sonny was professional and effecient in assisting with the setup of the app. Can highly recommend.
Sept. 23, 2025
I received excellent service from Audrey. She demonstrated professionalism, efficiency, and attentiveness, even while managing a busy workload. She addressed all of my questions thoroughly and provided valuable assistance where needed.
Sept. 23, 2025
Everything was perfect with Hana She is very pleasant and fixed all my issues. Thanks for her and I will use this app forever with this good supporter.
Sept. 21, 2025
The Joy: Loyalty Program & Rewards app is just what we needed at The Dock Drop! This gives us the ability to customize our rewards program, and we were able to build it out just as we had designed. The support that we received during setup was amazing and we look forward to a long and successful partnership as we continue to offer our exciting rewards program! We recommend this app to any business that is trying to implement a customer rewards program!
Sept. 18, 2025
The app is easy to use and the helpdesk service is very responsive. I interacted with Hana, who was able to answer my questions quickly.
Sept. 17, 2025
Entre todos os sistemas de fidelidade que já testei, nenhum se compara ao Joy, sobretudo quanto ao time que presta suporte. Que está sempre disposta em ajudar e lhe auxiliar no mínimos detalhes. Eu não teria outra ferramenta a indicar se não o Joy, muito robusta e funcional, faz o cliente realmente querer fazer parte do programa de fidelidade. Mais do que super indico.
Sept. 15, 2025
The Joy app makes managing our loyalty program simple and effective. Special thanks to Hana for her great support—she was patient and very helpful. Highly recommended!
Sept. 15, 2025
Buenas tardes! Estoy teniendo problemas con la app! Estoy intentando entrar y me sale en blanco la pantalla y no puedo revisar
Update 26/9: Hola Issey-K Makeup, Muchas gracias por tu paciencia y por habernos informado sobre el problema. Nos alegra saber que ahora ya puedes acceder a la aplicación sin inconvenientes. Si vuelves a experimentar cualquier dificultad, por favor no dudes en contactarnos directamente desde el chat de soporte dentro de la app, estaremos encantados de ayudarte de inmediato. Valoramos mucho tus comentarios, y si consideras que tu experiencia ha mejorado, nos encantaría que pudieras actualizar tu reseña. ___________________________________ Hola Issey-K Makeup, Lamentamos mucho los inconvenientes que has experimentado. El problema de la pantalla en blanco normalmente ocurre cuando los permisos de la aplicación no se han actualizado correctamente. Nuestro equipo estaría encantado de ayudarte de inmediato a resolverlo. Para solucionarlo, por favor prueba lo siguiente: - Borra la caché de tu navegador. - Recarga la página de la aplicación varias veces hasta que aparezca el mensaje de actualización (consulta esta captura: https://prnt.sc/HdopDd-s7-gH). - Si es necesario, abre la aplicación desde Shopify Admin > Configuración > Aplicaciones y canales de venta (https://prnt.sc/Cm2pj4YUFkug). Una vez actualizada, la aplicación debería ser accesible. Si el problema persiste después de estos pasos, te solicitamos amablemente acceso como colaborador para que nuestro equipo de desarrollo pueda investigarlo más a fondo. Si estás de acuerdo, por favor compártenos el código de 4 dígitos para que podamos enviar la solicitud de acceso. También te hemos enviado un correo de seguimiento, esperamos que puedas revisarlo y responderlo cuando te sea conveniente. Saludos cordiales, Equipo de Soporte Joy