All reviews

Rating Breakdown

  • 5
    95% (1,730 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2023

Great and very quick help by Prakash. A very great and usefull app. I troed orher begore. But this is the one.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Great app and amazing customer support. I had a couple of things which needed changing and Hana was very helpful and sorted it out in minutes. If you're searching for a loyalty/rewards programme I definitely recommend Joy, in addition to being the best value loyalty programme, especially with the inclusion of VIP tiers, their customer support is also amazing.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

I recently had the pleasure of working with Jasmine to remove some text from my app on my store. I must say that I was thoroughly impressed with her professionalism, expertise, and efficiency throughout the entire process. Thank you Jas.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Great support from Jasmine. The support is instant . Also Avada apps are very good to work with. Kudos to her

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Got in touch with Hana & she was amazing! Swift reply and action. I just implemented the app to my website and I'm looking forward to using your service.

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Lydia was a lot of help. I enjoy this app. I will continue using it for our website. I am happy with the level of service it has provided me.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

So far anyway, I am in love with app! Fingers crossed things stay this way and I'll be here for good.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Thanks, a lot for the fast respond by the support team and quilty of service and special thanks for Hana from the top agents

Using app

About 18 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 23, 2023

the support is great! really quick and nice. the design is pretty limited but very approchable. thanks

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 22, 2023

I have been previously using a reward app called Smile. It was perfect for my store but they have set a limit on monthly orders and increased the pricing so they lost a customer. I tried finding the most similar app and came across Joy Loyalty. It had all the features I needed for a cheaper monthly plan, all with UNLIMITED ORDERS! The only issue I had was importing all of my customers points onto Joy, it could have gone smoother but their Live Chat Support was very helpful. It is working great on my POS, as well as on my website. Shoutout to their support team and Esther for getting me set up and appreciate the quick live support!

Store

Hootz

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

So far so good. I am a new user but it is very easy to install and the customer help is fast and efficient.

Using app

25 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Great app , easy to use and the free plan is amazing , quick and lovely customer service. thank you for this app

Store

Shimmer

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Was looking for information and accidentally opened chat box. Greeted by a very friendly support team member, Emily, who provided me with all the information I needed. Great customer service experience! That's how you build brand loyalty! Thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Hana its a very good personne she help me perfectly and do it extremely fast thank you so muc for the help

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Abby offered me excellent support and helped me resolve the issues I had to set up the app in my store, I really appreciate the customer service.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Excellent support from the team member. Esther is a great support! Quick to respond & helpful. 5 stars!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Fantastic!!! Walked me through adding details. Thanks!! https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

They are very responsive to my questions. I hope this program works for me. It was awesome to get 30% off to start it.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Wir starten gerade mit Joy. Bis jetzt läuft alles super. Wir werden es hauptsächlich für unsere POS Kunden benutzen. Auch der Support hat sehr schnell geholfen, da die Währungsanzeige auf Dollar gestellt war. Innerhalb von Sekunden wurde es auf Euro umgestellt. Danke dafür! We're just starting with Joy Loyalty App. Everything works so far very good. we will use it mainly for our POS customers. Special thanks to Liz from the support team, who changed the currency sign within seconds from dollar to euro.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Thank you to Prakash for all your help today! The support is quick and reliable and provided me with minimal work to do. I just asked for help and like magic, it was done! Love the capabilities for custom branding and integrations so far. Looking forward to seeing how the app works after launch!

Using app

3 months

Total reviews

1

Average rating

5.0