Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,814
chart
#541
All reviews
Rating Breakdown
Aug. 25, 2023
Great and very quick help by Prakash. A very great and usefull app. I troed orher begore. But this is the one.
Aug. 25, 2023
Great app and amazing customer support. I had a couple of things which needed changing and Hana was very helpful and sorted it out in minutes. If you're searching for a loyalty/rewards programme I definitely recommend Joy, in addition to being the best value loyalty programme, especially with the inclusion of VIP tiers, their customer support is also amazing.
Aug. 25, 2023
I recently had the pleasure of working with Jasmine to remove some text from my app on my store. I must say that I was thoroughly impressed with her professionalism, expertise, and efficiency throughout the entire process. Thank you Jas.
Aug. 25, 2023
Great support from Jasmine. The support is instant . Also Avada apps are very good to work with. Kudos to her
Aug. 24, 2023
Got in touch with Hana & she was amazing! Swift reply and action. I just implemented the app to my website and I'm looking forward to using your service.
Aug. 24, 2023
Lydia was a lot of help. I enjoy this app. I will continue using it for our website. I am happy with the level of service it has provided me.
Aug. 24, 2023
So far anyway, I am in love with app! Fingers crossed things stay this way and I'll be here for good.
Aug. 23, 2023
Thanks, a lot for the fast respond by the support team and quilty of service and special thanks for Hana from the top agents
Aug. 23, 2023
the support is great! really quick and nice. the design is pretty limited but very approchable. thanks
Aug. 22, 2023
I have been previously using a reward app called Smile. It was perfect for my store but they have set a limit on monthly orders and increased the pricing so they lost a customer. I tried finding the most similar app and came across Joy Loyalty. It had all the features I needed for a cheaper monthly plan, all with UNLIMITED ORDERS! The only issue I had was importing all of my customers points onto Joy, it could have gone smoother but their Live Chat Support was very helpful. It is working great on my POS, as well as on my website. Shoutout to their support team and Esther for getting me set up and appreciate the quick live support!
Aug. 21, 2023
So far so good. I am a new user but it is very easy to install and the customer help is fast and efficient.
Aug. 21, 2023
Great app , easy to use and the free plan is amazing , quick and lovely customer service. thank you for this app
Aug. 21, 2023
Was looking for information and accidentally opened chat box. Greeted by a very friendly support team member, Emily, who provided me with all the information I needed. Great customer service experience! That's how you build brand loyalty! Thanks!
Aug. 20, 2023
Hana its a very good personne she help me perfectly and do it extremely fast thank you so muc for the help
Aug. 20, 2023
Abby offered me excellent support and helped me resolve the issues I had to set up the app in my store, I really appreciate the customer service.
Aug. 20, 2023
Excellent support from the team member. Esther is a great support! Quick to respond & helpful. 5 stars!
Aug. 19, 2023
Fantastic!!! Walked me through adding details. Thanks!! https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg
Aug. 19, 2023
They are very responsive to my questions. I hope this program works for me. It was awesome to get 30% off to start it.
Aug. 19, 2023
Wir starten gerade mit Joy. Bis jetzt läuft alles super. Wir werden es hauptsächlich für unsere POS Kunden benutzen. Auch der Support hat sehr schnell geholfen, da die Währungsanzeige auf Dollar gestellt war. Innerhalb von Sekunden wurde es auf Euro umgestellt. Danke dafür! We're just starting with Joy Loyalty App. Everything works so far very good. we will use it mainly for our POS customers. Special thanks to Liz from the support team, who changed the currency sign within seconds from dollar to euro.
Aug. 18, 2023
Thank you to Prakash for all your help today! The support is quick and reliable and provided me with minimal work to do. I just asked for help and like magic, it was done! Love the capabilities for custom branding and integrations so far. Looking forward to seeing how the app works after launch!