All reviews

Rating Breakdown

  • 5
    95% (1,458 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 31, 2024

Excellent customer service. Highly recommend this app.

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

March 29, 2024

Sunny was fantastic! She provided clear and helpful answers to my questions about the loyalty app and went above and beyond by suggesting an excellent option for the air review app. Thanks to Sunny, I feel much more confident using both apps!

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2024

joy's team member: hana, esther, and tony give us best support to properly established their app on my website. thank joy team! and keep it up for others.

Using app

About 6 hours

Total reviews

6

Average rating

3.0

5 / 5 Share

March 29, 2024

Good service

Store

SIDANG

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 29, 2024

The support teams are knowledgeable and extremely helpful

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

I have had a great experience so far with this app, and Tiana in customer service has been very helpful when I have had questions!

Store

HOME

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2024

Je viens de commencer à utiliser l'application le fonctionnement est simple et facile à mettre en place, le support est réactif.

Store

Sameo

Using app

About 21 hours

Total reviews

11

Average rating

4.6

5 / 5 Share

March 28, 2024

Had a question about the integration with Shopify POS and Audrey managed to help me sort out everything. Thanks!

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Extremely easy to set up. Prakash is very helpful and the import process was quick and simple. Can't argue with the price point either!

Using app

1 day

Total reviews

12

Average rating

5.0

5 / 5 Share

March 27, 2024

Great service and response time. Has a page with with instructions for any issue you may have.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Great experience when needing to get help. The tech team Tiana and Anivia solved my problem and were quick and easy to deal with.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2024

All the functionality works as expected. But more than anything, the technical support is amazing. Even if you're not familiar with some tech skills to modify the UI, support team will assist you right away. I got help from the staff 'Hana', she resloved all my issues and the whole process and conversation was so flawless. I recommend this app for adding Loyalty program to your stores.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2024

ester molto brava e gentile

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

Très bonne application que je recommande, le sav est top

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

March 22, 2024

The service is awesome, and they are always willing to help! Liz is the best I had two issues two different times and she fixed them both. Thanks

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 22, 2024

Hana was really prompt in her responses and very knowledgeable. Her support helped us decide to sign up for the Pro plan.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

I am loving the app so far, since day 1 customer support was exceptional and provided me with all the help I needed to successfully start my loyalty program. Definitely the best cost-effective loyalty app! Emily and Maison helped me a lot and I appreciate that you have such an amazing customer support, it really makes a difference.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

I found the program to be extremely useful, especially due to the exceptional customer service provided by Hana. Her patience was remarkable, as she not only guided me through each step with utmost clarity but also took the time to teach me carefully. Her dedication and assistance were truly invaluable in ensuring my understanding and success with the program.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2024

Tiana & Hana were both very helpful getting my questions answered before launching our loyalty program on Shopify. We feel confident we have all the features we need to be successful for our specific needs, at an extremely pleasing price.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2024

Intending to subscribe and was exploring the app, Esther was great in assisting to my queries and very responsive Thumbs up to the before-sale service! The app is also very user-friendly and even for the free plan you have many things to explore and trial, will be upgrading soon, thanks team!

Using app

About 1 hour

Total reviews

4

Average rating

5.0