Joy: Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,737
chart
#623
All reviews
Rating Breakdown
Review RSS Feed
July 14, 2023
Super super satisfait d avoir pris l abonnement pro..car le service est top et super.. J ai demandé de l aide à 3 reprises et des modifications à 5 reprises, via le service tchat, et Lydia et Gideon ont été des amours...Le travail à été fait de suite suivant mon message, en moins de 30 min tout ma configuration à été faite, comme je le voulais.. Lydia est Gideon sont toujours disponibles pour toutes questions, ou modification de code ..Ancien client de Smile, j ai bien fait d avoir quitter pour Joy...Joy vous le rend bien.Merci pour tout..
July 13, 2023
We decided on Joy Rewards after browsing through hundreds of rewards programs. It's dashboard and analytics are fantastic, and the technical support team will stop at nothing to get you up and running as quickly as possible. What we love most is that there is one tier after free which remains affordable allowing you to scale easily. Really awesome app and a special shoutout to Sunny for your amazing customer service!
July 13, 2023
God support af Esther til at få installeret app'en. Jeg glæder mig til at komme i gang med at bruge den og dens funktioner. umiddelbart virker den meget brugervenlig.
July 12, 2023
Merci Hana pour votre aide. Super rapide ! Merci beaucoup. Elle m'a aidé a mettre en place le widget sur mon site.
July 11, 2023
The app so far so good. I do wish they offer text size changes in free plans; Esther from the support team responds to my asks quickly!
July 11, 2023
The Joy Loyalty app has helped me on give customer rewards and redeem the point, and the Hana's service is pretty good. I was baccriaed by app enableed problem. They have helped me fix the issue and enable the feature on theme.
Store
Teendow
Using app
About 1 month
July 11, 2023
Great support and Esther was very responsive! For anyone looking for a loyalty program app, you need to absolutely try this!
Store
PawmisedLand
Using app
3 months
July 10, 2023
This review is not for the app since i have literally just downloaded it, but customer service was spot on and incredibly helpful!!!
Store
GrumpsBOWtique
Using app
21 minutes
July 9, 2023
Customer support was very helpful in getting me set up! Seems to have all the social features I need. Excited about using this app to offer my customers incentives.
Using app
8 months
Total reviews
1
Average rating
5.0
July 9, 2023
Prakash was so helpful! I had a few questions when getting this set up and he was quick and happy to respond! Thanks so much for all of your help! :)
July 9, 2023
I've tried several loyalty programme apps and Joy is still my preferred choice as it is user friendly, the basic version is good enough for basic use while the premium version is quite affordable. Joy has responsive team whom will be online to attend to your enquiries within a short period of time which is a plus point. Sunny, one of Joy's team members is able to assist me with my theme integration and set up. Thank you for your assistance and I am truly glad to see the improvements Joy has made to its app over time. Can't wait to see what else Joy can offer in the long run!
July 8, 2023
Hana was amazingly helpful!! I had a ton of questions and she was very knowledgeable and patient in helping me. Thanks so much Hana!
July 7, 2023
This is a great app with many features that make operating a rewards program pretty simple. Support is very fast and helpful. The only things I would want to see added are the ability to reward points for customers posting received purchases on their social media with a hashtag, more options for setting the earn period, currently it's life time or 6 months, I'd want more options such as at least 12 months, and more options for referral such as option to award points instead of just store credit or discount coupon and that would make it 5 stars for me. Otherwise, everything works well and seamless, the pricing is right where it should be, the other apps charge way too much, so this app is great.
July 6, 2023
Great customer support with my issues when it came to the app. Prakash helped me solve them with ease. It's also a useful app that can help me improve customer retention.
July 6, 2023
Needed some help with embedding the app to my theme. Esther was quick and efficient. It was a quick response.
July 5, 2023
just started using it but so far its better than the other loyalty program apps! Way better pricing, great support!
July 5, 2023
Best loyalty app out there. So many more features in comparison to others. Had some issues getting the app integrated into my theme, and their customer service is second to none! I had help from Jasmine, and it was so quick and easy to get help, and i'm being completely honest, it took 5 minutes to make things perfect! Highly recommend!
July 5, 2023
I have just started on shopify and this app has become a great help. Even though it was a bit challenging at first, after asking customer support Esther helped me out by fixing a problem I had. Thank you to Joy for the idea and thank you Esther for the help!
July 4, 2023
First time using and installing and Juliana was very very helpful and so friendly. Definitely made the experience very easy and pleasant. We got it all set up for both online and POS and so far it is exactly what we needed. Two thumbs up for customer support right from the start!