Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,816
chart
#541
All reviews
Rating Breakdown
Aug. 10, 2023
I've just downloaded the app, and I'm hoping it will meet my expectations. The setup process was quick, and the support provided by Abby was truly great. Thank you, Abby! :)
Aug. 9, 2023
Emily rocks she helped me so well, she definitely knows what she is doing! Best app & best service!!!
Aug. 9, 2023
A great app with really friendly, helpful customer service, her name Jasmine who get back to me straight away. support was extremely helpful and fast! Got it all resolved within 5 minutes. Unbelievable! Highly recommend this one for sure!
Aug. 9, 2023
Dear Hana, I wanted to take a moment to express my sincere gratitude for the outstanding support you provided. When I encountered an issue, you were not only quick to respond but also demonstrated professionalism and patience in helping me find a solution. Your expertise and warm approach to customer service made a significant difference, and I genuinely appreciate the smooth experience you ensured. It's rare to come across someone as dedicated and attentive as you in the service industry. Thank you once again for your exceptional assistance and for making my experience a positive one. Warm regards, Arthue
Aug. 8, 2023
Setting up the app is super easy and once you start the Premium plan it allows you to customize EVERYTHING! I had an issue with the widget not showing up on the website, so I contacted support through their chat. Esther was extremely helpful and figured out the problem in seconds! I will follow-up on the function of the rewards program as we are launching it soon!
Aug. 8, 2023
The Joy app has been great for implementing my customer rewards program. I was looking for something that was simple and quick to set up with minimal upkeep to run it. Since I sell products through my website as well as my storefront, I needed something that would work with my POS system. I tried a few other apps and Joy has been the one that has best fit my needs. The customer support is great as well. They are prompt and very helpful. I recently had a question and Hana was very knowledgeable and was able to help me troubleshoot quickly. I highly recommend the Joy app.
Aug. 8, 2023
Hana provided incredible service in assisting with activating the app in our theme. We are excited for the features that this will bring to our business. Definitely worth a try if you are looking for a loyalty program.
Aug. 8, 2023
I had a problem and Hana was very quick to help me. it took only 3 minutes to solve. fast and professional.
Aug. 8, 2023
I needed some assistance with the app that I just installed and I received excellent customer service. Prakash was quick and very informative with helping me navigate the new app. I'm so excited to use it!
Aug. 7, 2023
Such an amazing experience from set up till the end. Hana from the customer service helped me when needed and response was very prompt. You never need to worry about being stuck the support is very good.
Aug. 6, 2023
I was extremely pleased with the service Esther gave. She was quick, competent and very kind. Took us about an hour to figure out several issues with the loyalty program and integrating it with Judge.me reviews and the whole time Esther was very patient with me and gave me an answer to everything! I would 100% recommend this app.
Aug. 6, 2023
Abby was fantastic and resolved my query really quick. Came across polite and knowledgeable. First-class customer support :-)
Aug. 6, 2023
A customer servis personal called Esther helped me very much. Thank you Esther:) As regard to the App, I will see how it is going to function.
Aug. 6, 2023
Installed this app yesterday and still figuring out. But spoke to one of the staff, Esther, when I needed some help and she was great and helpful!
Aug. 5, 2023
very nice app, thank you and thank Jasmine 's help. It is a wonderful experience. I recommend this app to all of you.
Aug. 4, 2023
It was a pleasure to deal with Jasmine. She is helpful, accommodating and answers all my inquiries in a timely manner. Thanks again
Aug. 4, 2023
Good!!Hana is very good.Hana helped me a lot and answered my questions patiently.And will reply me soon.
Aug. 3, 2023
I found jasmine to be very helpful and supportive and was able to answer the questions i had and directed me through the process. Thank you very much Jasmine.
Using app
About 1 hour
Total reviews
6
Average rating
4.7
Aug. 3, 2023
Customer service is outstanding. Fixed my issue right away with no hassle and app seems to work good now.
Aug. 3, 2023
it was my first time with you, realy amazing plugin, and the team as realy copprative, my recommendation is for every one