All reviews

Rating Breakdown

  • 5
    95% (1,730 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
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5 / 5 Share

Aug. 10, 2023

I've just downloaded the app, and I'm hoping it will meet my expectations. The setup process was quick, and the support provided by Abby was truly great. Thank you, Abby! :)

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Emily rocks she helped me so well, she definitely knows what she is doing! Best app & best service!!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

A great app with really friendly, helpful customer service, her name Jasmine who get back to me straight away. support was extremely helpful and fast! Got it all resolved within 5 minutes. Unbelievable! Highly recommend this one for sure!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Dear Hana, I wanted to take a moment to express my sincere gratitude for the outstanding support you provided. When I encountered an issue, you were not only quick to respond but also demonstrated professionalism and patience in helping me find a solution. Your expertise and warm approach to customer service made a significant difference, and I genuinely appreciate the smooth experience you ensured. It's rare to come across someone as dedicated and attentive as you in the service industry. Thank you once again for your exceptional assistance and for making my experience a positive one. Warm regards, Arthue

Store

Arthuee

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Setting up the app is super easy and once you start the Premium plan it allows you to customize EVERYTHING! I had an issue with the widget not showing up on the website, so I contacted support through their chat. Esther was extremely helpful and figured out the problem in seconds! I will follow-up on the function of the rewards program as we are launching it soon!

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 8, 2023

The Joy app has been great for implementing my customer rewards program. I was looking for something that was simple and quick to set up with minimal upkeep to run it. Since I sell products through my website as well as my storefront, I needed something that would work with my POS system. I tried a few other apps and Joy has been the one that has best fit my needs. The customer support is great as well. They are prompt and very helpful. I recently had a question and Hana was very knowledgeable and was able to help me troubleshoot quickly. I highly recommend the Joy app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Hana provided incredible service in assisting with activating the app in our theme. We are excited for the features that this will bring to our business. Definitely worth a try if you are looking for a loyalty program.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

I had a problem and Hana was very quick to help me. it took only 3 minutes to solve. fast and professional.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

I needed some assistance with the app that I just installed and I received excellent customer service. Prakash was quick and very informative with helping me navigate the new app. I'm so excited to use it!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Such an amazing experience from set up till the end. Hana from the customer service helped me when needed and response was very prompt. You never need to worry about being stuck the support is very good.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2023

I was extremely pleased with the service Esther gave. She was quick, competent and very kind. Took us about an hour to figure out several issues with the loyalty program and integrating it with Judge.me reviews and the whole time Esther was very patient with me and gave me an answer to everything! I would 100% recommend this app.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2023

Abby was fantastic and resolved my query really quick. Came across polite and knowledgeable. First-class customer support :-)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2023

A customer servis personal called Esther helped me very much. Thank you Esther:) As regard to the App, I will see how it is going to function.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2023

Installed this app yesterday and still figuring out. But spoke to one of the staff, Esther, when I needed some help and she was great and helpful!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2023

very nice app, thank you and thank Jasmine 's help. It is a wonderful experience. I recommend this app to all of you.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

It was a pleasure to deal with Jasmine. She is helpful, accommodating and answers all my inquiries in a timely manner. Thanks again

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Good!!Hana is very good.Hana helped me a lot and answered my questions patiently.And will reply me soon.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

I found jasmine to be very helpful and supportive and was able to answer the questions i had and directed me through the process. Thank you very much Jasmine.

Using app

About 1 hour

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 3, 2023

Customer service is outstanding. Fixed my issue right away with no hassle and app seems to work good now.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

it was my first time with you, realy amazing plugin, and the team as realy copprative, my recommendation is for every one

Using app

About 5 hours

Total reviews

4

Average rating

5.0