All reviews

Rating Breakdown

  • 5
    95% (1,654 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

June 21, 2023

Great help from Hana in support. Had a few tricky requests and she handled them like a pro! :) App is working great.

Using app

4 months

Total reviews

14

Average rating

4.6

5 / 5 Share

June 20, 2023

It was a delightful experience working alongside Hana, who provided outstanding assistance for my website. Hana's level of professionalism and expertise was truly exceptional. They quickly comprehended my needs, efficiently resolved complex technical issues, and shared valuable suggestions to enhance the functionality of my website. With their friendly demeanor and unwavering commitment to customer satisfaction, the entire process was enjoyable. I highly recommend Hana for anyone seeking top-notch website support. I extend my heartfelt gratitude to Hana for their exceptional skills as a website wizard!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

June 20, 2023

Fantastic app and even better customer service! Great user experience and interface, easy integration with website, loads of options for customers to earn points, and loads of ways to customise to suit your needs and requirements. Plus, clear product roadmap with customer feedback being put into development. Highly recommend!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

Abby and Lydia were able to help us with our technical problem of getting our rewards program button to show up on our website within minutes!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2023

Great and quick customer service from Aisha. Very helpful. I recommend other Shopify users to use this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2023

Great customer support from Hanna! I had a number of issues and she had great patience. Grateful to the Joy support team

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2023

Had Jasmine fixed up an issue that I ran into and she was really helpful. Settled my issue really quick. Great customer service!

Store

LUVVY

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

EXCELLENT and fast customer service from our rep HANA. Super fast and helpful and friendly. off to a great start with joy :)

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 13, 2023

Just setting it up but the features seem to be great and the support is quick and helpful! Hana took care of my simple needs within minutes :)

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 13, 2023

Hana's troubleshooting expertise was invaluable in resolving our issues. She went above and beyond to answer all of our questions thoroughly

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Great app! Jasmine and the team over at Joy have it figured out. Great Product and even better support!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

good and easy to use, recommended good and easy to use, recommended good and easy to use, recommended

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2023

Great customer service experience and get great help from Lydia! This app has good features and satisfies our needs!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 11, 2023

Great app with good customer service! With assisted by Esther and her team and shes amazing! Very prompt replies and great assistance. Appreciate it!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2023

Lydia and Gideon could not have been more helpful. They worked so quickly and efficiently on my issue and went above and beyond. Great app and great team

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2023

Very good, Emily is also very enthusiastic, she helped me solve a lot of problems, this plug-in is also very good to enrich the store marketing system

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

Hana provided great customer service when setting up this app and was quick to answer all my questions!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

Professional knowledge and efficient work, Awesome software design and functionality, I love this app.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Great app - pretty easy to use, and the support is awesome. Many thanks, Hana! And the Rewards functionality really does work from a recurring sales point of view. I've got a bunch of customers who use it regularly. They're happy, so I'm happy.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Great app to manage point and discount easily. The app let you translate most resource as well, which is a most for non-english shops. Last but not lease, support was super reactive (thank you Esther!).

Using app

3 months

Total reviews

1

Average rating

5.0