Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,817
chart
#541
All reviews
Rating Breakdown
July 22, 2023
really appreciate the help from Jasmine. so far the app has been running well. will do more test later.
July 21, 2023
thank you very much jasmine to helping me set this amazing app at my store very grateful for this thanks for the support and very quick solutions
Aug. 3, 2023
Perfect for anyone who needs a loyalty program for their online store. Support gets back to you within minutes and is always quick to help :) Especially Hana helped me with a lot of topics. Can only recommend that app and the team behind!
July 21, 2023
Very good experience !!! really good support and very helpful ! Jasmine you are the best ! Thank you so much !
July 19, 2023
Easy to set up! Lot's of different features. The free plan gets the job done and paid version has even more useful options. Hana was extremely helpful with the process.
July 19, 2023
I recently had the pleasure of experiencing truly exceptional customer service from Emily. From start to finish, Emily demonstrated an unwavering commitment to ensuring my needs were met, and the level of service I received was nothing short of outstanding.
July 19, 2023
Juliana from Avada helped me alot with great support and proffesionalism for my ecommerce here on Shopify. 5 Stars!
July 19, 2023
Hana, is very helpful. I've had a couple of queries so far and she's found the answer quickly and with screenshots so I can quickly find the settings I need to change. App is easy to use.
July 19, 2023
barely used the app yet but ran into a problem setting it up, contacted live support and was responded too within a few minutes and the problem was almost instantaneously fixed, W app, W support, W Liz
July 19, 2023
We were looking for a loyalty program for my website. I finally found the right one. Esther helped us set the app up, and now it is running perfectly.
Using app
About 1 hour
Total reviews
2
Average rating
5.0
July 18, 2023
I was impressed by the very quick and efficient customer care offered by Hana. The first interaction matters!
July 18, 2023
Really quick straightforward, customer service. I like that I didn’t have to go through a whole lot of tech-support, I just asked a question and got the exact answer I needed. Abby was very helpful and kind!
July 18, 2023
Have only had it for 2 hours but so far so good. I had a problem pop up and the live chat is amazing - Liz jumped on to help me and solved it really quickly. I'll update this review if any issues arise.
July 17, 2023
I have yet to lauch for my customers so this rating is based on customer service alone. Hana was amazing and without her I would have struggled setting up the app. She walked me through everything and was so sweet and helpful!! thank you Hana!!
July 17, 2023
I had an issue getting the app to load on my page, but Emily was there to help. It was close to midnight and Emily came through for me. She was able to get the app to load and everything is working perfectly. Thank you Emily for all of your help.
July 17, 2023
It is fun and easy to use! Even though I'm on the free plan it still allows you to have a lot of features for all your needs for a loyalty program.
July 15, 2023
The customer support I got from Hana was amazing!! I was helped very fast and all my questions were answered, I recommend this for the great customer support!
July 15, 2023
C'est la première fois que j'utilise l'application. Pour le moment je ne peux pas dire grand chose à part qu'elle est facile à utiliser et à intégrer, l'interface me semble, pour une débutante comme moi, plutôt très pratique et vraiment pas compliquée à comprendre.... Je teste encore l'application, donc il se pourrait que je rajoute des commentaires plus tard. Une chose que j'aimerais également rajouter est l'efficacité et la rapidité en terme de réponse et d'action de l'équipe technique et plus particulièrement ABBY qui m'a personnellement assistée et était de surcroît très aimable et très efficace. Je continuerai donc de tester cette application que j'apprécie déjà beaucoup pour un début et compléterai mon commentaire.
July 14, 2023
As we expected: simple app, great price and great customers service (especially Sunny). We warmly recommend it!