Joy Loyalty Program & Rewards
All reviews
Hana was super helpful in assisting me to edit some storefront icons! Great service. Thank you.
This app is great, and I'm loving it so far! When it comes to Hana's support, I must give the highest praise. Her assistance in this app has been outstanding! There are lots of options to consider when setting up a program like this, and I really appreciate the guidance and help I've received from her through the chat feature. Most recently, Hana has helped me and was able to answer each question promptly. She provided screenshots to help me navigate to the right screens for setting up the options I wanted. Her professionalism and patience made the whole experience incredibly smooth. Thank you, Hana!
Very good and fast support service, Hana helped me move the widget to the desired position of the widget
Audrey, fast support. Quick fixes.
Joy is a great app, just not the one we require for our use case. The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.
Es una aplicación con una interfaz sencilla a utilizar, me gusto solo porque no puedo automatizar correos en cada cierto tiempos.
Die App hat sehr viele Reward-Features. Der Customer Support ist sehr hilfsbereit und geduldig. Bei meinem Problem konnte mir Lydia mit viel Geduld helfen. Wir nutzen die App in den EU-Store und US-Store. In EU Store haben wir die Sprachen deutsch und englisch. Leider sind die E-Mails nur in einer Sprache möglich. Es ist sicherlich ein Punkt, der abhält die App in Europa-Store einzusetzen. Deswegen ist ein Punktabzug.
We have been using this app for our three domains and it's been working really well! Customer service is really fast and efficient, both for support and for design changes. Thank you Hana and Tony for your precious help!
Instant support, Tiana was very quick and very kind. Great app!
Just added this program to the store and so far it has been lovely. Had one hiccup but Hana came through and resolved it really quick. Thanks again and hopefully this turns out great as all the other reward apps have not been the best.
Hana was quick to help and her suggestions were clear and straight to the point.
The experience was great and the customer service Hana was prompt in her responses
New to the app, had questions and they were answered almost right away. The agent was very helpful.
Very useful app with lots of features to meet my needs, I had many questions and Liz was on hand the enitre way helping me get set up and ready to go!
The Customers Service team is always very prompt to help with my queries. Thank you to Lydia who solved our problem today.
It's been easy to use, add tiers, points, and redemptions. Customer service has been great. I've dealt with Hana, and she responded to my questions with easy-to-follow instructions and direct answers. We are excited to use the app and hope our customers enjoy it as well.
Hana was absolutely amazing. Responsive and on top of it quickly. She helped with all the questions she could answer and quickly referred any dev issues to the dev team for expedition. Great app with a very responsive team.
Maison from the support was amazing. That seamless process of having all my questions answered and issues resolved was second to none. Can recommend more. Thank you again Maison.
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