Joy Loyalty Program & Rewards

The customer service is very soon and useful, and the free plan is very enough for the small business

Excellent customer service. Highly recommend this app.

Sunny was fantastic! She provided clear and helpful answers to my questions about the loyalty app and went above and beyond by suggesting an excellent option for the air review app. Thanks to Sunny, I feel much more confident using both apps!

Good service

The support teams are knowledgeable and extremely helpful

Je viens de commencer à utiliser l'application le fonctionnement est simple et facile à mettre en place, le support est réactif.

Had a question about the integration with Shopify POS and Audrey managed to help me sort out everything. Thanks!

Extremely easy to set up. Prakash is very helpful and the import process was quick and simple. Can't argue with the price point either!

Great service and response time. Has a page with with instructions for any issue you may have.

Great experience when needing to get help. The tech team Tiana and Anivia solved my problem and were quick and easy to deal with.

All the functionality works as expected. But more than anything, the technical support is amazing. Even if you're not familiar with some tech skills to modify the UI, support team will assist you right away. I got help from the staff 'Hana', she resloved all my issues and the whole process and conversation was so flawless. I recommend this app for adding Loyalty program to your stores.

ester molto brava e gentile

The service is awesome, and they are always willing to help! Liz is the best I had two issues two different times and she fixed them both. Thanks

Hana was really prompt in her responses and very knowledgeable. Her support helped us decide to sign up for the Pro plan.

I am loving the app so far, since day 1 customer support was exceptional and provided me with all the help I needed to successfully start my loyalty program. Definitely the best cost-effective loyalty app! Emily and Maison helped me a lot and I appreciate that you have such an amazing customer support, it really makes a difference.

I found the program to be extremely useful, especially due to the exceptional customer service provided by Hana. Her patience was remarkable, as she not only guided me through each step with utmost clarity but also took the time to teach me carefully. Her dedication and assistance were truly invaluable in ensuring my understanding and success with the program.

Tiana & Hana were both very helpful getting my questions answered before launching our loyalty program on Shopify. We feel confident we have all the features we need to be successful for our specific needs, at an extremely pleasing price.

Intending to subscribe and was exploring the app, Esther was great in assisting to my queries and very responsive Thumbs up to the before-sale service! The app is also very user-friendly and even for the free plan you have many things to explore and trial, will be upgrading soon, thanks team!

This app works well. The customer service and support is great. The only issue we ever have is in explaining to customers how to pull up their information but that's not the fault of the app as I find it very easy to use. I recently updated my store theme and the app stopped working but within 15 min chat with support this got it working again. So yes, I would recommend this app.

Disappointing. The CS was very helpful at the very beginning. However, due to their unknown technical problem, over 6000 customers accounts were duplicated. New accounts were generated automatically every 2 second and their team was unable to make it stop. After 17 days, the problem is remained unsolved. We've been waiting for their replies day by day and they won't contact you unless you contact them. And when they said the duplicated accounts were deleted, actually that's not true as over 6000 duplicated accounts were still there. Their CS didn't even check before they write to their clients. Truly not recommended. If I haven't launched the programme earlier, I would surely delete the app.