Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,641
chart
#96
All reviews
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Feb. 12, 2024
Hana was quick with response and answered my question in such a pleasant, sweet way.
Feb. 10, 2024
I've just downloaded it but I appreciate the help I've gotten from Pamela, and I appreciate the price not being an arm and a leg with tons of great options for our customers!
Feb. 10, 2024
Costumer Service 5 stars! The responses were quick and very competent. Tiana, with her friendliness and knowledge, managed to solve our problem in minutes. Thank you very much!
Feb. 8, 2024
The app is simple to use. easy to set up reward and referral programs. Very easy to get customer support. Abby was very helpful and efficient with the responses.
Feb. 7, 2024
I have been using this app for a while now and I must say, it exceeded my expectations in every way. From its seamless functionality to the exceptional customer service, my experience with Joy has been nothing short of outstanding. The app works flawlessly, allowing me to effortlessly set up and manage a rewards and loyalty program for my Shopify store. The interface is intuitive and user-friendly, making the entire process smooth and enjoyable. I was able to customize the program to suit my brand and engage my customers effectively, thanks to the app's versatile features. What truly sets Joy apart, however, is their exceptional customer service. Esther, in particular, went above and beyond to assist me with any queries I had. Her prompt and helpful responses made the entire experience even more delightful.
Feb. 6, 2024
I just downloaded the app today and I am loving it already. It was very simple to set up and I love the customization options. I had a little bit of a hiccup and Pamela was able to quickly help me resolve my issue.
Feb. 6, 2024
Great App with outstanding customer support. A relentless team with super quick response time, able to figure out whatever inquiry you might have. I’ve bothered them with countless questions which all have been solved. The app works great, and we’re happy that we choose them. We highly recommend the app.
Feb. 5, 2024
They have really helpful and fast customer service at all hours. I talked to Sunny and Gideon
Feb. 4, 2024
Very useful rewards program. It's the most complete so far after comparing tons of plugins here on Shopify. Support is top-notch. They resolve all my issues within a day. And special thanks to Liz for quickly helping me on any of my questions, fast!
Feb. 3, 2024
Feb. 3, 2024
thank you so much esther for helping me out in a quickly manner. she's professional and amazing! also i love the app, its very neat
Feb. 2, 2024
The app works well. The customers support is excellent! We thank Hana from the Joy: Loyalty & Rewards Program Team who has supported us to solve a problem. We recommend this app.
Sept. 22, 2024
I got instant help from Hana in setting up the embedded pages for referral program. This App has proper support have been using it for more than 6 + months
Jan. 26, 2024
Let's say you are using a product discount, and someone wants to redeem their Joy loyalty points. That is not possible with Joy, you can only do one or the other. This caused us to lose valuable sales. While Joy technical support said it was a Shopify problem, our test of another app shows that the other app works as intended. I think the Joy tech people are good and try their best to solve the problem, but maybe they could have their developers correct the app. It is very important that if you have someone redeem points they can also take advantage of a discount that is available to all other customers. On the plus side they do have 24 hour support. We tried, but ultimately had to go with another product.
Jan. 26, 2024
I recently set up Joy: Loyalty & Rewards Program and had an outstanding support experience. Audrey, Jasmine, and Juliana were incredibly quick in addressing my setup issues, providing efficient and friendly assistance. Their 24/7 availability made the process seamless, and their expertise ensured a smooth setup. Joy's customer support team truly goes above and beyond, making them a top choice for anyone seeking a reliable loyalty and rewards program.