Judge.me Product Reviews App
Collect unlimited product reviews, star ratings, testimonials
Rating
5.0
feedback
37,089
chart
#178
All reviews
Review RSS Feed
Feb. 16, 2026
Feb. 16, 2026
So far not a good experience. I will leave this review on until the issue is fixed. We have an e-commerce platform in CZ and the issue is that our customers get auto-replies and e-mails from Judge.me in Russian or Croatian language instead of Czech. I have already sent a ticket 2 times and so far no fix. Sadly, this makes our store look fraudulant. Thankfully, we are on the free version for now but I doubt that an upgrade would work if the codes are full of bugs in the trial version.
Thank you for raising this, you’re absolutely right that language accuracy is critical, especially for customer-facing emails. We sincerely apologise for the incorrect language appearing in Czech stores. That should not happen. We have identified the issue in the Czech translation layer and have already implemented grammar corrections in the reply notification email. We are also reviewing the handling of reviewer names in subject lines, particularly considering Czech vocative rules, to ensure the wording is linguistically correct and natural. We truly appreciate your detailed feedback and corrections, it has helped us improve the translations properly rather than applying a temporary workaround. Our goal is to fix this permanently at the system level so it does not require additional troubleshooting on your side. Thank you again for your patience and for helping us get this right.
Feb. 16, 2026
Feb. 16, 2026
Merci à Ron du service support qui a su m'aider efficacement à résoudre un problème d'affichage de mes avis clients ! :-)
Feb. 16, 2026
Helped, when needed. Thanks!
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Feb. 16, 2026
Der Support ist wirklich sehr gut und freundlich! Hilfe kommt sofort. Die App ist klasse!
Feb. 15, 2026