Judge.me Product Reviews App
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Jess from support was a great help!
Solid review app, good customer service.
There support is top notch! fast and reliable. Thank you.
Great App ★ Phenomenal Support Easy to setup and user friendly. Only had one issue with stars not showing up on certain products. Martin ★★★★ cleared everything up in no time. Think it might have been an issue with our theme but he resolved it anyway. Highly recommend!!
10 stars Outstanding System Excellent Customer Service
A must have for all shopify stores. The customer service/support by the Judge.me team is next level. Fast comms and really helpful. Highly recommend!
Great customer support, Lorenzo helped me greatly.
Lorenzo helped perfectly after AI did not. And he was a human being. Please give consumers a choice at the beginning of the query for human or AI. Sometimes AI is good, and more times you need a human. Your consumer is the best one to decide which is better for them either with a practical reason for the choice, or a personal preference. Employing humans helps your business because it helps the efficiency to the customer service, usually, and it is a better experience, usually. The empowerment of choice is better for me and my business.
Thank you for sharing such thoughtful feedback, and we're very glad our human support was able to provide the help you needed. We completely understand your point that merchants should have more choice over whether they receive assistance from AI or a person, and we've shared your suggestion with the relevant team. After speaking with you, we've also updated your account to human-only support as requested, so your conversations will now be handled by a member of our team from the beginning. This can always be changed again if you prefer. Thank you again for your kind words about our team and for taking the time to explain what would make the support experience better for you.
very good, my customers love writing review because judge.me make itn so easy . very recommended.
Daniel is a wizard. He can fix anything. Thanks for all your help Daniel we really appreciate you!
Thank you, Daniel, for helping me (doing it for me) how to get the widget on my website properly.
sino ad ora tutto ok, grazie paolo
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