Judge.me Product Reviews App
Judge.me: Product reviews & star ratings with photos & video
Rating
5.0
feedback
33,120
chart
#197
All reviews
Review RSS Feed
Oct. 1, 2025
We use Judge.me for both of our Shopify stores and have found that it works really well. We have used it for over 2 years. We have seen reviews increase, and the automations help to save us time and effort. A really good product/app.
Oct. 1, 2025
Oct. 1, 2025
Oct. 1, 2025
I love them so much. Not only did they make my website reviews stand out more, I needed help adjusting the placement and they took the time out of their day to bring a real person to help me. I will continue to use this app for my store ! I have seen improvement in conversions since this !
Oct. 1, 2025
I was having an issue with Automatic Review Reminders and got someone right away. They helped me find the spot. I realized that I don’t have a plan that sends Automatic Reminders, and was offered a work around! Just what I needed. Thanks!
Oct. 1, 2025
Great app. And I have to give credit also to the AI agent, which works surprisingly well :)
Oct. 1, 2025
Judge.me Product Reviews App – 1 Year User Experience Pros: We have been using this app for over a year; its design and ease of use are great. The app structure and live support are very good; they respond quickly and help efficiently. Cons: We have been using the app for over a year and switched to the paid version 1 month ago. Unfortunately, it has been disappointing: despite having many orders, we have not received a single review. Paying for the paid version doesn’t make much sense for us. Because no reviews were coming in, we reached out for support. Tasnim helped us, thank you. She checked our system and website, confirming everything is set up correctly. However, we still haven’t received an answer to our main question: why aren’t we getting reviews? In our opinion, there is an issue with the app. Is it normal that not a single customer leaves a review among so many orders, even though we offer gifts for every review? Now that all conditions are perfect, why are no reviews coming in? Other features in the paid version seem useless to us; we haven’t seen any benefit so far. The difference between free and paid versions, based on our observation, is negligible. We will continue to try for another month, but we are not sure this app is the right solution for us. Note: We are unsure; we will continue testing for another month. If we still do not see results or receive reviews, we are considering canceling the paid version as it would be an unnecessary expense. Everything is set up perfectly on our side, but the app doesn’t seem to deliver the main purpose. We will update this review after another month of experience. Wishing everyone great sales!
Thank you for taking the time to share such a detailed review, we truly appreciate both your kind words and your honest feedback. We’re sorry to hear that your review collection results haven’t met expectations since upgrading, and we completely understand how important it is to see a clear return from the app. We’ve already reached out privately to go through your setup in detail and noticed a few recent changes that might impact open rates. We’ve also shared a full overview of the Awesome Plan features and offered to help set them up to improve results. Our team is standing by to assist as soon as you’re ready, and we’ll continue working with you to ensure you get the most out of Judge.me. Thank you again for your trust and for helping us make the app better with your feedback.
Oct. 1, 2025
I love it and use it for months! Support is amazing too, the AI and human agents are reactive, that's a REAL good point!