Judge.me Product Reviews App
Collect unlimited product reviews, star ratings, testimonials
Rating
5.0
feedback
38,145
chart
#161
All reviews
Review RSS Feed
Dec. 12, 2025
Problems with Shop app reviews syncing. Support told me to wait 24 hours and let them know if it's still a problem. If it was they would look into it further. 24 hours later, it's still a problem, so they blame it on the Shop app. I check with 2 of my competitors who I'm also friends with and they show no problem on their end with their latest Shop app reviews in 48 hours publishing fine. I mention this to support and was basically ignored.
Thank you for your detailed feedback, and we’re truly sorry for the frustration this caused, especially after you followed up as advised and didn’t feel properly supported. We want to reassure you that we did not dismiss your concern. After further investigation, we found that the specific Shop App review you referenced was not available in Shopify’s Metaobject feed that Judge.me relies on to sync Shop App reviews. In other words, we were unable to pull and verify that review automatically because Shopify wasn’t providing it to us through their sync source. We’ve already escalated this to Shopify and are actively waiting for their investigation on why the review is missing. We’ll follow up with you as soon as we receive an update from them. Thanks again for your patience and for pushing this forward, your feedback helped us identify and escalate the issue properly.
Dec. 12, 2025
Habe gerade ein Problem gehabt dass Antworten von unserem Shop nicht angezeigt wurden. 5 min später war es über den sehr freundlichen und kompetenten Support gelöst. Klare Empfehlung!
Dec. 12, 2025
Abderrahman is very knowledgeable. He solved the issue I was experiencing within a few seconds! Great customer service.
Using app
7 months
Total reviews
2
Average rating
5.0
Dec. 12, 2025
J'ai eu besoin de mettre des avis sur la boutique, suite à un problème le SAV a su me répondre rapidement et résoudre mon problème. Merci beaucoup. Je recommande cette application.
Dec. 12, 2025
Easy to use App, super helpful and responsive customer support. An absolute necessity for our online store. Thank you.
Dec. 12, 2025
Dec. 12, 2025
J’ai eu quelques problèmes et ( JESS ) ma vraiment aider, je la remercie vraiment beaucoup pour le temps quel ma accorder
Dec. 12, 2025
Servizio clienti serio e affidabile, problema di installazione risolto in pochi minuti.
Dec. 12, 2025
Très bonne application sur les avis et un bon service client. Je recommande
Dec. 12, 2025
Dec. 12, 2025
Assistance très réactive. Notre site est en phase de démarrage, donc peu de commentaires client. Mais le module fonctionne déjà correctement pour les fonctions de base que nous utilisons.
Dec. 12, 2025
Dec. 12, 2025
Great app, offers plenty of feautures and customer support is always around with prompt assistance. Highly recommend!