Judge.me Product Reviews App
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Fantastic support, I emailed a question and had an answer in moments. Love it
Daniel was great!! Only took a couple minutes to fix my issue.
I’ve been using this app for a year, but I can no longer recommend it. I’ll be looking for an alternative. They’ve started changing policies without notifying users. For example, they now allow customers to leave low ratings and still receive coupons and awards. There should be a way to prevent rewards from going to negative or unfair reviews. At first, they acted like this feature had never changed, but later admitted it had. I’m done dealing with this kind of inconsistency.
We’re very sorry to hear about your disappointment and understand your concerns regarding the change to coupon eligibility. To clarify, this adjustment was made to stay compliant with Shopify’s Product Review Policy, which prohibits offering rewards only for positive or high-star reviews. This ensures that all feedback, positive or critical, is collected fairly and transparently. We’ve already reached out privately to explain the change in detail, and explore compliant alternatives that still let you reward your customers. We truly value your long-time trust in Judge.me and appreciate you sharing feedback that helps us uphold transparency and fairness for all merchants.
Support was fast and efficient.
Amazing, she is the best! She took the time to help me :)
Super je suis contente de pouvoir offrir à mes clientes des avis authentiques et leur donner toute la transparence qu'elles ont besoin pour commander en toute confiance!
Un grand merci à Mohamed pour son écoute, sa gentillesse et son professionnalisme. IL a pris le temps de comprendre ma demande et m’a apporté une solution claire et efficace. C’est vraiment appréciable d’être accompagné(e) par quelqu’un d’aussi attentionné. Je recommande vivement
he Judge.me Product Reviews app is one of the best tools for managing customer feedback on Shopify. It’s super easy to set up, and within minutes you can start collecting and displaying reviews on your product pages. The customizable review widgets blend perfectly with any store theme, and the automatic email requests help gather authentic feedback from buyers. What I really like is the photo and video review option — it makes the reviews look more trustworthy and engaging. The app also supports rich snippets, which helps boost SEO and makes products stand out on Google search results. The free plan is already packed with powerful features, and the paid version gives even more control over design, automation, and review imports. Their customer support is fast and friendly, always ready to help with any setup or technical issue. Overall, Judge.me is a must-have app for any Shopify store owner who wants to increase trust, boost conversions, and display real customer experiences beautifully. Highly recommended!
very good response. Tasnim was a great help to me.
Support ist schnell und hilfreich. Generell finde ich den Service langfristig etwas zu teuer. Funktioniert aber einwandfrei.
my questions were answered quickly and clearly.
Support is reactive, app looks great !
Hakima helped me with integrating application to my store. Appreciated. Thank you
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