All reviews

Rating Breakdown

  • 5
    86% (2,211 ratings)
  • 4
    3% (73 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (31 ratings)
  • 1
    9% (228 ratings)

Reviews with Text

  • 79% (2,032)
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5 / 5 Share

Aug. 22, 2025

Great

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star review!

1 / 5 Share

Aug. 21, 2025

I find it hard to imagine that Klaviyo, a major company, could create an app so riddled with bugs. My emails couldn't get customers to my website, a feature that even a $5-a-month email marketing app could provide. But in the eyes of Klaviyo's software engineers, this was an insurmountable obstacle. This was an unforgivable mistake. Klaviyo's new feature required me to enter my phone number before logging in. I don't understand which incompetent engineer came up with this.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. Our team is eager to work with you to resolve your issue, and we encourage you to continue to work with us in your open ticket! We definitely want to ensure that this is resolved as soon as possible.

5 / 5 Share

Aug. 21, 2025

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5 stars! 🌟

5 / 5 Share

Aug. 21, 2025

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars!

5 / 5 Share

Aug. 20, 2025

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5 star rating!!

5 / 5 Share

Aug. 20, 2025

Great app. Very easy to use.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the 5 star review!

5 / 5 Share

Aug. 20, 2025

Klayvio is working just fine for Road Dog Coffee Company. Allowing us to capture the attention of supporters is huge for any brand, especially the mission driven model of RDCC. We are Americas coffee supporting trucking. You purchase, we give back. We serve coffee to anyone who supports trucking! roaddogcoffee.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 star review! Gonna have to try that coffee! ☕️

5 / 5 Share

Aug. 20, 2025

​Definitely recommend. Very intuitive to use, and always evolving and improving.

Using app

Almost 6 years

Total reviews

12

Average rating

5.0

Developer Reply

Thanks for the 5 star review! We appreciate it!!

5 / 5 Share

Aug. 20, 2025

Klaviyo has been a game-changer for our Shopify store! Setting it up was seamless, and the integration with Shopify works perfectly. I love how easy it is to create professional-looking email campaigns with their drag-and-drop editor, while still having the flexibility to customize with advanced features. The automation flows (like abandoned cart, welcome series, and post-purchase follow-ups) run smoothly and save us so much time. On top of that, the customer segmentation tools are extremely powerful — we’re able to send highly targeted campaigns that actually convert. Since switching to Klaviyo, we’ve seen a clear improvement in both engagement and sales. If you’re running a Shopify store and want to take your email marketing to the next level, I highly recommend it.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

It's really awesome to hear that you've seen so much success since moving to Klaviyo, and that setup has been so easy! Thank you for the 5 star review!

5 / 5 Share

Aug. 20, 2025

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars!! ⭐️

5 / 5 Share

Aug. 19, 2025

Best email marketing tool

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5 star review!

5 / 5 Share

Aug. 18, 2025

good

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star review! We appreciate it!

1 / 5 Share

Aug. 18, 2025

Charged me £75 gbp despite cancelling then wouldn't allow me to access to use the service for the month i paid for. Not user friendly on iphone only laptop.

Store

AXEL

Using app

Over 2 years

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for the feedback. We'll be following up with you via email to ensure that this situation is sorted out.

5 / 5 Share

Aug. 17, 2025

love it

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars!

5 / 5 Share

Aug. 17, 2025

Parfait

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour la critique 5 étoiles !

5 / 5 Share

Aug. 16, 2025

The best revenue generator I have integrated into Shopify by far! Using Klaviyo is like having a licence to print money!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that Klaviyo's been printing money for you! Thanks a bunch for the 5 stars ⭐️

5 / 5 Share

Aug. 16, 2025

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5 star rating! 🤩

5 / 5 Share

Aug. 16, 2025

Just the best...

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the 5 star review!

5 / 5 Share

Aug. 16, 2025

very important for email marketing,and the results are good

Using app

11 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're glad you're seeing good results with Klaviyo! Thanks for the 5 stars! 🌟

5 / 5 Share

Aug. 16, 2025

its definitely a great tool to spread Reach and communicate , I also want to upgrade my plan , need help

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5 stars! Free accounts have access to email support for the first 60 days after opening their accounts. You can reach out to our support team at Klaviyo.com/support. Additionally, this article https://help.klaviyo.com/hc/en-us/articles/8356575957275 goes over how to upgrade or change your plan.