Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,572
chart
#2,270
All reviews
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Aug. 31, 2025
Very effective! Keeps my data organized and available for reference! Our team is able to see how to improve flow, as well as see where we are making progress.
It's great to hear that you're seeing success with Klaviyo. Thanks for the 5 stars!
Aug. 30, 2025
Very easy to move through and intuitive.
That's what we like to hear! We appreciate the 5 stars!
Aug. 30, 2025
Everything I've ever wanted.
Thank you so much! Awesome to hear you're loving Klaviyo. We appreciate the 5 stars!
Aug. 29, 2025
Muy facil y muy bueno!
¡Nos alegra saber eso! ¡Gracias por las 5 estrellas!
Aug. 29, 2025
I signed up for Klaviyo’s $20/month plan (500 profiles, 5k emails). On August 24th, I even received an official notice confirming that my $20 plan would renew on August 26th. However, Klaviyo automatically upgraded my account to a $125/month plan just because the system counted extra “profiles” that I never actively used. I only send around 5,000 emails per month — completely within the limits of the $20 plan. Yet I was told I must first pay $125 and then request a refund if I want to go back to my $20 plan. This is unreasonable and unfair. Klaviyo’s billing model is designed to trap you into higher tiers based on inflated “profile counts” rather than your actual usage. There is no option to opt out of auto-upgrade, and support refuses to prevent this from happening again. If you are a small business expecting predictable costs, be very careful. Klaviyo may automatically charge you far more than you agreed to without your approval.
Thank you for your feedback. A representative from our billing support team has reached out to you with guidance on how our billing structure works, and will be happy to address any additional concerns you have.
Aug. 27, 2025
Amazing, super flexible service with an outstanding support team at all times and in all situations. Thanks!
Thank you for the 5 star review and for shouting out our support team!
Aug. 25, 2025
Intuitive & super easy to navigate!
Thank you so much! We appreciate the 5 stars!!
Aug. 25, 2025
loving this app so far!!!!!
Thanks so much! We appreciate the 5 stars!