Klaviyo: Email Marketing & SMS

Feb. 2, 2022

THIS APP SUCKS. I send one message to 173 contacts but it says that U used up 500 messages. It you go over the amount of messages you sign up for they'll bill you for it.

Jan. 25, 2022

Es la mejor aplicacion para email marketing que he encontrado para shopify. Los flows y automatizaciones son faciles de usar y ahorran mucho tiempo.

Jan. 25, 2022

Good Morning. My company, SlipIns is 8 years old and we have been working diligently to increase our national and global awareness as well as increasing sales with the use of various promotional entities. We discovered Klaviyo quite by accident when a customer mentioned that we might try this company for our e-mail marketing and promotion. I was a bit skeptical because we had been using another source with limited success and expenditure of lots of time and energy. We decided to give Klaviyo a try and, much to my excitement, in less than 60 days our sales returns have been exceptional. We have just exceeded a 500% return on our investment using this system. We found setting up the system was easy and when we needed help their people were right there to help. We are not overly tech savvy people and the Klaviyo support people were ready to help us with all our questions and needs immediately which was a huge advantage that sets them apart from the other services. I have to say, if you're in need of help and results using e-mail marketing and promotion Klaviyo is a tremendous resource and we at SlipIns recommend them enthusiastically. They have been fabulous!

Jan. 24, 2022

Before Klaviyo I was using Mailchimp, and they're like night and day. It took me hours to figure out how to get set up in Mailchimp, and then whenever I logged back in I would forget where things lived and have to figure it out again. This ate into the time I could have spent working on actual content or learning how to use more advanced features. Klaviyo in comparison was a lot more intuitive - once you poke around once, it's much harder to get lost and you can build momentum faster. Plus, I know that once I'm ready, there are a ton of more powerful features waiting for me.

Jan. 11, 2022

Connected to Shopify, Klaviyo is BY FAR the best emailing tool to use. It's complete, full of great functionalities, and their technical support is just AWESOME - very reactive, professional, they always have a solution for you. I can't recommend enough Klaviyo , really - Thanks for this fantastic software and team

Jan. 9, 2022

I am still inside the free version but I really love this app compared to other email marketing tools like mailchimp for example. The technical approach and possebilities are just on another level so is the support. There is always a friendly person answering in fast fashion as soon as I need some help. They helped me a lot along the way so far. Will most propably upgrade when its time...!!!! Go for the app when in doubt!!

Jan. 6, 2022

This is a VERY powerful app! Along with that power comes layers of complication that have a learning curve. Despite that, I was able to figure out how to use the app for the basic features I needed for my business. I have around 20K subs on my podcast, and was launching a discussion forum using Facebook Groups. I was able to capture email addresses using Group Collector which integrates with Klaviyo and Shopify. It too a bit of digging in the support chat, but I was able to figure it all out on my own, which is pretty amazing considering how illiterate I am when it comes to software. It all worked and I have profited enough to pay for Klaviyo many times over!

Jan. 2, 2022

This app is filled with great features and the customer support is incredible no matter who you are. Highly recommended.

May 10, 2024

There is a learning curve to using this platform and the new rules with email have made that harder. The first time I used this app I thought it was great, but then my account was disabled and that caused me great frustration. I tried to reach out to someone and it wasn't easy, but a real person did connect with me. She explained what was going on with my account. Thank you for helping me out. Now, I think I'm back on track.

Dec. 29, 2021

I had them for over one (1) year... I wrote many emails on Klaviyo, never had an issue. Then I wrote a campaign email about my 12yo daughter getting Covid on December 18th and our experience with it. The next thing you know, the account is disabled. When I asked why they said I violated their terms. When asked what terms... they said they could not go into specifics. The great part is that my daughter finally tested negative yesterday, December 28. The not-so-great part is that Klaviyo keeps avoiding why our account was disabled. The last message in part stated: "We reserve the right to not inform you of the reason we are terminating your account.". I have to make assumptions at this point since they will not tell me what caused it. What assumption would you make? Now I am off to use a Klaviyo competitor. I have asked Klaviyo to send me all the contacts I collected in their system throughout my time with them since I cannot even log in to download my segmented contacts. I still have not gotten a response... Would I recommend this system to my friends or Generation X people who like to talk about everything? Not at this time. I don't know if they canceled me because I talked about my Daughter getting covid, or if it was something else (and they won't even tell you so that you can correct the issue), So no, I cannot recommend it at this time. Quick Update: Klaviyo allowed me to download my contacts.

Dec. 17, 2021

Klaviyo is a GAME CHANGER. I switched from Mailchimp mostly because of the ease of install and incredibly value you can get from the turnkey integrations that help you leverage customer and prospective customer data from other apps like Octane AI and Okendo in particular. Converted and not once looked back.

Dec. 17, 2021

Klaviyo is the go-to solution for email and SMS marketing for Shopify stores. I love it so much. It has a reliable and seamless Shopify integration and has been an integral part of our growing online business. I couldn't do without it.

Sept. 9, 2023

We emailed the company saying we wanted to downgrade our plan because we are no longer going to use the SMS portion of the plan. A few days alter after we asked to be downgraded they charged me another $1330 for the next 30 days even thought we came nowhere close to using our previous month's full SMS plan.

Dec. 13, 2021

I gave the app 4 stars because today is my first day using this. It does take me a little bit of time to figure it out but its not that hard that ypu cant get it. I just sent out my first campaign so crossing fingers this works. I love how easily it integrated to my shopify store. I mostly love that its free for those of us that are starting out

Dec. 13, 2021

Simple to use, great content, and very efficient and convenient with my Shopify store! The only thing I wish they would add is an "undo" button while building templates. Other than that, it's great!

Dec. 13, 2021

So far so good! Klaviyo has been super easy to learn and create flows. I love how much you can get done in just this one app! I just launched my first campaign and it was very painless!The only thing I wish is that we could get customer support on the free plan because I have questions on the paid plans with no one to ask them to. Overall, if you're new to marketing and creating flows, this is the app for you. Klaviyo lays it all out for your success.

Dec. 12, 2021

I use this app for email marketing and email acquisition. It's great once you know how to use it. They only thing I had an issue with was actually learning how to use it and understanding the tools, which is a lot!! Nice to have a tutorial.

Nov. 25, 2021

Klaviyo has helped me saved time as the pre-built templates are very easy to manpulate. Thank you very much.

Nov. 24, 2021

Fantastiska segmenteringsmöjligheter och en kanonintegration med Shopify. Mycket enkelt att komma igång.

Nov. 24, 2021

Loving Klaviyo for the email flow and if/then options. Lots of options for who to include and exclude from your email campaigns. I know I've only scratched the surface of what Klaviyo can do. Will continue to dive into it!