Klaviyo: Email Marketing & SMS

Absolutely love Klaviyo. My revenue has increased with the flows and segmentations I've created in Klaviyo.

Klaviyo has been great marketing tool to advance my business

great support

Klaviyo is fantastic. This app is feature rich, and makes our email campaigns very easy to craft and manage. Their support staff are great too; they've been able to resolve my questions/issues within a couple emails or less.

si no tienes en klaviyo tu marca está en desventaja. Los precios son altos. Pero si sabes usarla estratégicamente. Pagas su costo y aumentas tus ventas y relación con cliente

What a terrible tool. Their customer service is awful. I had an issue with a payment, and my account was suspended. When I tried to contact them to process the payment again, they kept redirecting me to their virtual assistant, Kira, who only provided online articles for me to read. I realized they would never help me through that method, so I reached out to the support & success email accounts. Their response? They said they couldn’t assist me and told me to contact Kira! I couldn’t believe it... I was trying to settle my account, and they never responded. Of course, they had no problem charging me for the current month's plan, but my account remained suspended due to an invoice that couldn’t be processed months ago. I absolutely despise companies that grow and aim to "automate" everything, completely neglecting their customers and failing to provide real ways to communicate and resolve issues. Very disappointing, Klaviyo. Terrible experience.

I've been using Klaviyo with my shopify store for the last 18 months. I LOVE it. I'm not that confident with technology but I have found their resource page super helpful and any time I have had a question (there have been a lot!) the team have always been quick to help me, they have even checked the set up of things for me. I would HIGHLY recomend this to anyone who has a shopify store.

We are coming from a different software and Klaviyo is just on another level. Customer service is top-notch, they get back to you pretty quick and their steps are easy to follow. Yes - They charge a premium, but the things you can do with their software are outstanding. If you are doing basic stuff like welcome series flow, abandoned checkout, post purchase and win back campaigns then you might use another software but if you want to get the best out of your email list by diving deep into segmentation and sending the right email, at the right time to the right customer then Klaviyo is the way to go.

Muy buena herramienta.

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I love Klaviyo's seamless integration with Shopify. It makes marketing extremely easy for a non-marketing person such as myself.

In July 2023, we transitioned our e-commerce platform from Magento to Shopify, a strategic move that has significantly enhanced our revenue streams. By leveraging Klaviyo's robust suite of marketing automation tools, we have been able to meticulously craft and deploy a series of high-converting email flows. Mastering the capabilities of this platform has unlocked tremendous potential, allowing us to capitalize on a singularly effective sales funnel that delivers remarkable results.

I've been using Klaviyo for a month and I love it. The developers seem to have managed to build something that is very flexible with a lot of functionality, yet very simple to use, well done! Also the support is amazing! Really can't fault it :) EDIT: I spoke with Hayley today, she was really friendly and helpful, thank you!