All reviews

Rating Breakdown

  • 5
    85% (2,191 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,046)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2021

Easy and Intuitive interface - Used it for the first time and it was easy breezy. Really loved the flow and options that it offers

Using app

15 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2021

I recently fired Mail Chimp and had to find another company quickly. Klaviyo was recommended and I am very happy with the switch. It is intuitive to use with good tutorials for support.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

Excelente, desde que he incorporado Klaviyo no puedo vivir sin él. Me facilita la vida, sus automatizaciones son lo más

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

I just started using Klaviyo this week and I have to say it's incredible easy to use. Love the automated features and templates. It's completely plug and play!

Using app

4 days

Total reviews

4

Average rating

5.0

3 / 5 Share

June 1, 2021

The app is fine if you know how to use it. The support is just soso. They want to set up a meeting for easy questions which is totally unnecessary. Were on the premium version.

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 31, 2021

Hands down, this is the best email marketing app on the planet. Even if you don't know what you're doing. The pre-built flows are a game-changer. I highly recommend this app to anyone how wants to make email marketing easier

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2021

Absolutely top notch customer service. Above and beyond, friendly and polite, across the board. Ta very much

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

May 21, 2021

This app is well marketed, and go to tool for e-commerce email marketing. However be cautious that installing klaviyo shopify app and inserting their .JS to your store it takes 15 website speed points out of 100 possible speed points. Our developer pointed this out that klaviyo app inserts a ton of not needed stuff to the site that kills the speed performance score of the site. WE ran a test where we removed their .JS from our store and our google speed insights score went from 20 to 35... Klaviyo please fix this

Store

BURGA

Using app

Over 3 years

Total reviews

7

Average rating

3.9

5 / 5 Share

May 19, 2021

I would never use Shopify without it. Once you get in the right way of thinking and using Klaviyo, there's no going back.

Using app

12 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 18, 2021

Creating email flows is super easy with Klaviyo. By far, this is the best tool I've used in my Shopify store.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2021

I needed this 5 years ago! This app is going to save my email marketing strategy (or lack thereof). So easy to use and so many automations to take advantage of. I am in automation heaven!

Using app

1 day

Total reviews

2

Average rating

5.0

1 / 5 Share

May 10, 2021

The dynamic coupon in the flow automation stops working for more than a week. After I reported the issue, the support just tells me that it must be I made some changes to the coupon which causes the issue. But I am very sure no changes had been made and ask them to review my activity. Then only they acknowledge it is a bug from their side. So the support tells me that they are working to fix it (no ETA), meanwhile either use a static coupon code or stop giving coupons. 5 days passed and it is not solved yet. Absolutely dissapointed with this lousy service.

Using app

About 1 year

Total reviews

8

Average rating

3.5

5 / 5 Share

May 8, 2021

Had to spend some time getting to know Klaviyo, but once in, I am now loving everything! So many amazing features that I can't wait to start using.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

May 3, 2021

Honestly a bit complex at first but meanwhile… I LOVE IT!!!! Boosts my sales more than I expected. Very nice

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2021

We have tried at least 2 other email marketing platforms and I have to say, compared to Klaviyo, it felt like they were in the dark ages of Web 1.0. They were clunky, unintuitive, and their templates were terrible. Klaviyo gives you automated marketing features like segments and flows, that can send sequences based on triggers to ensure the right emails get to the right people (newsletter subscribers, post purchase follow ups, abandoned carts, just to name a few.) Basically Klaviyo handles complexity without getting complicated (two related but very different concepts!) Seriously I thought it was a bit intimidating at first - but once I dove in, it is unbelievably intuitive to work with and so straightforward to get started with. Their Help/Support documentation is awesome, and they have an article for every single issue or feature that I needed to learn more about (super easy to search their site or Google to find the support material you need, because their content is so well organized.) I have run into multiple other Shopify brand owners and marketers that have echoed the very same sentiment (which helped reaffirm it for me) that Klaviyo is the current winner in the email marketing space and especially in the realm of Shopify and ecommerce. Definitely recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

Really easy to set up, account manager contacted me to help with any questions I had, great tutorials on the academy. Brilliant app!

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 8, 2021

Great app until now I really recommend it to set up the flows and start generating some extra cash with emails.

Store

Fagaci

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 6, 2021

it has made my business so much better thanks! great tool to use for small independent ecommerce like myself who struggle to succeed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 4, 2021

Al principio me costó un poco hacerme con la aplicación y en como ir configurando los mails y campañas, pero poco a poco se ha ido haciendo mas intuitivo y vale la pena. No conectaba con las listas de suscriptores y clientes y podia enviar campañas, una vez solucionado, todo genial ya que tiene muchas plantillas para realizar esas campañas. Sirve muy bien para realizar un seguimiento de los carros abandonados etc,.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 2, 2021

I tried multiple CRM, no one beats Klaviyo in deep Shopify integration, ease of use, and reasonably priced. I am using it in all my stores. Totally can't recommend Klaviyo enough!

Using app

Almost 2 years

Total reviews

10

Average rating

5.0