Klaviyo: Email Marketing & SMS

Easy to use and great online support

If you're up for a bit of a learning curve, Klaviyo can be a game-changer for your business. Dive in, get your hands dirty, and you'll soon see how its features can really help your business take off. Stick with it, and before you know it, you'll see the rewards rolling in as Klaviyo's automated processes start working their magic for you.

Alex W from the Klaviyo team is amazing! So quick to respond and solved a problem that we had for over two weeks straight away! Love it!

Great experience and easy to use

Klaviyo is good except one major disadvantage. I am very disappointed that it cannot generate "Buy X Get Y" type coupon code. This is a very very common type of discount code and it can also be generated in Shopify. However, if i generate in Shopify, then, i cannot set a limited time offer in the FLOW. I really hope Klaviyo can solve this issue in the very near future. Then, i will add the review stars back.

Klaviyo is a must for email flows & subscription sign ups…. Customer service is excellent if you are on the upgraded package

This app is so easy to use, great integration with Shopify and the customer support is amazing! Luan from Klaviyo has recently helped us and he has been superb!

5/5.

Was once good, now awful and once of the worst options available on the Shopify app store. This is coming from having used the app for 2 years. We've now deleted it and they're still charging us. Klaviyo - this is not how you keep your brand going. We've let our friends and groups know this company is NOT the type you want to be dealing with. Steer clear. We'll be making this review isn't removed by them.

Great product. Great support!

I have used several CMS apps, and Kalviyo is OKAY. It has its strong suits and it's week spots. There are a few things that are slightly annoying: You CAN NOT change transactional messaging. They put in all the information and that is it. Example: SMS message on their order ONLY send their order number. It is basically useless. They also DO NOT do abandoned cart. They say they do, but they do not. They do abandoned checkout, which they call abandoned cart. Those are just a few of the annoying things about Klaviyo. I would say they are a mediocre app. Better than most, but still far short of being a 5 star. 3 stars, possibly 3.5.

Listen folks. This one is the best. It may not have the best ratings, but that is because they are not actively trying to get them. But, it's the best email software there is, so just get this one. Starting at free then $20 per month I don't know how it got its expensive reputation. I get a 40-100x roas every month using klaviyo

Really helps to boost our sales and the interface is really easy to use.

Incredible! The customer service is next level. Deb was so knowledgeable and very helpful. Thank you guys for such great help.

The capabilities are great - especially now that you can crop images that you've added to templates. The drag and drop options are seamless and they even provide a cheat sheet of codes to help you when wanting to customize your emails. Customer support is also amazing!

Klaviyo is one of the best platforms around and the customer service is top notch. From the smallest detail to the biggest problem imaginable, they always seems to assist in ensuring my email program is running on all cylinders. I would recommend 1000 times over!

Alexandria was so helpful and thorough with ALL of my questions. She was not bothered by all the questions I had. I truly wouldn't be making all the progress I had made with setting up our Klaviyo account if it wasn't for her top notch support.

La solution la plus puissante en terme de segmentation et de variable dans les contenus, c'est vraiment un super outil. Et le service client est très réactif et efficace. J'adore !

When I couldn't figure out an issue, the customer service looked at it really thoroughly and solved the problem - thank you!