Klaviyo: Email Marketing & SMS

Sept. 15, 2020

Love how easy it is to create customized and personalized emails, plus their chat support is amazing

Sept. 10, 2020

Great app. Quick and easy to use! Straight forward drag and drop templates. Could use some better auto-save functionality in case you get distracted, though.

Sept. 8, 2020

So happy I switched to Klaviyo. The Shopify integration is seamless. I consider it a must have for any e-commerce business. Highly recommend.

Sept. 8, 2020

Love this app. Such amazing features and once initial set up and templates implemented this app is logical and straightforward in its steps.

Sept. 3, 2020

Useful with some powerful tools, but customer service is lacking a bit and not responsive and the platform can sometimes be klunky. For example, applying consistent colors, logos, fonts, etc. across different campaigns, emails, lists, preference pages, etc. is often very time consuming and hard to implement. Email flows seem to work well though.

Aug. 29, 2020

An absolute business must-have. Integrates seamlessly with Shopify making email marketing easy to set up for beginners.

Aug. 24, 2020

So much better than MailChimp. More professional for e-commerce stores and works perfectly with Shopify. Plus a much faster and friendly support team.

Aug. 11, 2020

WOW! what a great app, unlike other apps i know this one will help me grow. also the support team are super stars! They replied to me messages so fast i and helped me when i needed it most.

Aug. 10, 2020

Love Klaviyo! Easy to use and so so helpful for my business. Would definitely recommend to anyone and it's fantastic no matter your business size.

Aug. 4, 2020

I engaged a consultant to help me set up Klaviyo but now that I'm in I've got to say - it is a pleasure to use... there is so much optionality and it's all useful and pretty intuitive for a neophyte.

Aug. 3, 2020

I have to say this is a game changer! Im new to this and I jut installed it yesterday, but so far so good! It makes email marketing look so easy!

July 30, 2020

So far so good, app is amazing. It is very easy to use as well. Migrating from my previous provider was so easy. I cannot wait to use all the features on this app. They can make a little improvement on the newsletter by making desktop view same a mobile view.

July 29, 2020

I have some difficulties with certain things, but overall Klayvio is really easy to use and their customer support is quite responsive.

March 25, 2026

Klaviyo for ecommerce is great! Easy to use, great support, great webinar and knowledge sessions. Best go-to Shopify email and SMS marketing platforms.

July 25, 2020

Lots of cool templates available to help you get started right away with your email marketing. But I use mostly for segmenting customers, immediate thank you notes for new orders, and customized abandoned order email. The flows are easy to modify. The analytics are clear. I have yet to fully maximize Klaviyo but I am happy thus far. Oh and the support is excellent!

July 24, 2020

The absolute worst customer service of any app that I used on my online store. Will not respond to your questions and when the do respond, after days gone by, they respond with a useless link to a topic that was never your question or concern in the first place.

July 23, 2020

It's such a good app with so many free features that were a game changer for my business! Its easy to use and I couldnt recommend it more!

July 22, 2020

Recently switched from Mailchimp; the difference is eye opening. Klaviyo lays out the campaigns, lists, and workflows in a very intuitive manner. Mailchimp is good for inly entry level mailing lists (free), but once your numbers start to grow, switching to Klaviyo is a must.

July 17, 2020

servizio clienti impeccabile, veloce e molto preciso. Mi ha aiutato tantissimo a capire certi meccanismi e a far funzionare correttamente l'integrazione con Shopify (purtroppo si bloccava).

July 15, 2020

Klaviyo is an excellent tool, and is structured in a way that makes the most of customer data. It's fully integrated with Shopify. The flows that come out of the box are valuable ways to attract new customers and automate marketing/customer support. You can segment and focus different campaigns on VIP customers. Their success and support teams are great. We are converts from Mailchimp and won't look back.