Klaviyo: Email Marketing & SMS

An absolute disaster of an app. I’ve had more issues with Klaviyo in the past 48 hours than I’ve had in 5 years with Mailchimp. The setup process gets stuck in a loop, the scheduled campaigns don’t send, the integrations don’t synch data properly. I had to email support 5 times in 2 days and not once were they helpful or even friendly. Their support seems to consists of a single person who can’t be bothered to offer any kind of assistance. When I finally managed to get my campaign delivered, it showed a big square blank instead of images. Klaviyo’s response? "It’s an Android issue, nothing we can do." Well guess what, I’m on an iPhone. Also, take into account that your card will be charged before you even send your first email, and rates are way overpriced for such a poor experience.

Super application gratuite pour l'automatisation d'envois et le suivi de la liste d'abonnés. Utilisation facile et précise

Great support from Mitch. Very easy to use. Very timely responses to emails and super easy to schedule a phone call to get questions answered.

I am really enjoying learning how to create campaigns and this app really is helping me get more comfortable with sending emails to my customers. From the step-by-step videos to the templates this app is AWESOME !!!! THANKS AGAIN!

Love this app! Costly but its worth it! I love the numerous features and convenience. You don't have to be a professional or have a degree to understand the functions of this app, which I love! anyone can make their marketing professional with Klaviyo!

Very easy to use and very deep! We are able to send great newsletter to our customers in only a few minutes!

Started of with mailchimp but think klaviyo has a nicer style to it. Easy to put together emails and implement flows.

This is a shocking app. Don't waste your time. They essentially lock you in by linking user opt-outs into their own platform and not updating it on shopify so if you want to switch you have to manually make the changes in Shopify. This is just disgraceful. I also sent out an email using their platform, changed the reply email to the business one and when i clicked send out it put my personal email in it which went to over 1000 addresses. I am absolutely dumbfounded about his terrible this platform is. Clearly developed by tech people who don't have a clue about UX or UI. Shocking. Other features that don't work properly: 1. Dashboard analytics are always displayed wrong. 2. Live map of campaigns doesn't work. 3. Shopify integration is only one way - waste of time. Save your money and time - look for something else.

The quality of their customer support is excellent and i would recommend this app to other merchants because of this. Reliable support can be crucial when trying to integrate any app to Shopify. Many thanks www.siriustechnologies.ca

My marketing skills are minimal. Klaviyo makes my marketing skills look professional!! Very easy to use, I have just launched a campaign with no difficulty what so ever. Must have app! Check out www.fitnfly.co.uk

The most frustrating service!! Upgraded my acct, created my first email and sent it out. We announced to our instagram following and had over 200 dms from people who never received it. THEY HAVE ONE JOB- and they can't even send it out the email. I also tried sending it to myself multiple times and could never find it anywhere in my email.

By far my favorite marketing app. The free plan offers a lot for new businesses and the pricing is very fair and scales with size. https://highzer0electronics.com/

I Used this app to send my first email marketing campaign and it was super easy using this platform!! Thank you to the awesome phone rep from shopify who suggested to download it!

I liked the app. It's a little more expensive than MailChimp, but it gives you much better control about your emails. If you not familiar with advanced email marketing you shouldn't use it. But if you want to be an email marketing guru and make from your subscribers a lof of $$$ Klaviyo the way you go!

User friendly, no tricks. It is allowing us to reach more potential customers and to organize and plan the emails in a constructive way.

Its a robust app for sending email campaigns. I wouldnt call it simple to use though. Everything you have to start from scratch. My main negative with it is the price. We have a large database of 39000 subscribers and Klaviyo is charging us USD $600 a month for the app which I think is ridiculous. Once upon a time with traditional bricks and mortar stores, a database of 39000 was considered huge. But with ecommerce, you reach these kind of numbers in a much shorter period. The only reason I have stuck with Klaviyo is because you can create dynamic (always updating) audiences to use in Facebook advertising. ie. we can advertise to customers who have bought product X but not Y. Once other email apps have this feature Im afraid I will be abandoning ship. Sorry guys, but paying $600 a month for an email program is insane. You are being too greedy.

Loving the help getting this off the ground, and the functionality is incredible! So excited to see the results we can get.

Pour l'instant tout va bien, même pour un novice comme moi. J'ai tatonné quelques heures pour configurer un minimum. j'affinerais après...bref à essayer.

So far so good, I am happy with it and I like the templates, just sent my first email out, but wish the free plan was a bit more subscribers...Don't think I will be able to try it out for long before I need to change plan.

So far, so good. Very easy to use. I like what you get for the incredible price point. This is so much smoother than my other CRM.