Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,573
chart
#2,270
All reviews
Review RSS Feed
Feb. 3, 2025
awesome service its really helped my brand
Using app
3 months
Total reviews
2
Average rating
5.0
So happy to hear Klaviyo has helped your brand. We appreciate your support!
Feb. 2, 2025
Leider können wir die App absolut nicht empfehlen. Egal für wlechen Shop ich Klaviyo verwenden. Jedes, jedes, jedes, jedes mal suche ich nach dem Link um die Subscription Seite direkt aufzurufen. Unglaub das dieser so schlecht zu erreichen und versteckt ist!!!!!
Es tut uns leid, dass Sie eine negative Erfahrung mit Klaviyo gemacht haben, und wir würden Ihnen gerne helfen. Ich empfehle Ihnen, sich an unser Support-Team unter klaviyo.com/support zu wenden. Ein Mitglied unseres Teams wird sich mit Ihnen in Verbindung setzen, um Ihnen bei allen Problemen zu helfen, die Sie haben!
Feb. 1, 2025
Gettting too expensive
Thank you for your feedback! Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that you suppress them. You do not pay for suppressed profiles, but you maintain the data so that you can unsuppress profiles in order to send communications to them at future times. If you prefer to keep them active, the Appreciation Discount that we’re offering to many loyal customers limits the email plan spend increase to 25%. We encourage customers to look for additional communications sent on Jan. 21 to best understand how these changes impact their specific plan and to understand our new flexible pricing features, including auto-downgrade and Flexible Sending.
Jan. 31, 2025
Parfait pour mettre en place des flux marketing. Malgré mes compétences très peu étendues sur le marketing pour le e-commerce, avec Klaviyo j'ai pu apprendre rapidement grâce à leur flux déjà pré établi. Je recommande vraiment cette application pour tous ceux qu'ils veulent agrandir leur flux clients et leur chiffre d'affaires.
Nous aimons entendre cela – merci beaucoup !
Jan. 30, 2025
So helpful wow best customer service in a long time
Thank you for your support!
Jan. 30, 2025
Best tool for the most ROI for marketing!
That's what we strive for! Thank you for your review :)
Jan. 30, 2025
Easy integration with shopify, great customer service, and once you get the hang of designing emails its really easy to use.
Thank you for your positive review!
Jan. 30, 2025
Pour avoir testé d'autres alternatives, Klavyio est vraiment l'option d'emailing que nous avons trouvé la plus aboutie. les possibilités de segmentations reliées à l'activité de nos clients sont shopify sont multiples et les flow d'automation sont une réelle source de croissance de chiffre d'affaires.
Merci beaucoup pour les 5 étoiles! 🌟
Jan. 30, 2025
We migrated from another ecommerce platform to Shopify and the Klaviyo integration allows us to do 10x more than before. The customer service team is amazing. And by far the best email platform on the market. I had Ellie N just help me with our account since our migration and it saved me hours on hours trying to sort out some issues
We are so happy to hear you're loving the platform so far, and we'll make sure to pass on the positive feedback to Ellie!
Jan. 30, 2025
Klaviyo has transformed our Email Marketing! From how easy and intuitive it is to use, to the quality of the template and build options to the segregation of data. Highly recommend!
Thank you for your positive review!
July 24, 2025
Great to use so far - still learning though
Thanks for the 5 stars!
Jan. 29, 2025
Terrible changes to pricing!!! RUN AWAY and save your money! We have been a Klaviyo user for around 3 years now. We have around 13,000 active profiles in our list but we generally never send emails to all active profiles. We are on a 1000 active profile plan which allows us to send 10,000 emails (plan price $30/Month) and we are ok with these numbers. Now Klaviyo decides they want to make more money so on February 18, 2025 they are going to force us to move to a higher plan with 13,000 active profiles with 130,000 email sends automatically (plan set at $300/Month), that's a huge and unjustified jump especially given that we are not utilizing our current monthly email sends limit anyways. Honestly, these pricing changes do not make any sense given that the number of active profiles are simply data points in a database that costs Klaviyo nothing to keep. You should be charged for the number of email sends and not for the number of active profiles in a database. Totally non-sensical and greedy move! Save your money and move to another service at this point honestly.
Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that you suppress them. You do not pay for suppressed profiles, but you maintain the data so that you can unsuppress to send communications to them at future times. If you prefer to keep them active, the Appreciation Discount that we’re offering to many loyal customers limits the email plan spend increase to 25%. We encourage customers to look for additional communications sent on Jan. 21 so that they can best understand how these changes impact their specific plan and to understand our new flexible pricing features, including auto-downgrade and Flexible Sending.
Jan. 29, 2025
Great marketing tool
We're happy you're loving Klaviyo! Thanks for the 5-star review.