Klaviyo: Email Marketing & SMS
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customer service is really really really bad .... talking to a bot that is not even set properly, again these companies rely on AI but are not able to assist their customer who pay few hundreds per months ! Also they increased their price alot ! before it was based on email sent now on the size of the number of customer. i mean if i pay that much i expect at least a quality service. really really bad guys, you have bad customer service
Thank you for your feedback - we always strive to provide the best customer service possible, and a member of our support leadership team will be reaching out to you to help assist.
Thanks for the 5 stars! 🤩
Superbe appli pour les séquences d'emails. Facile d'utilisation et la version gratuite suffit pour démarrer
Merci beaucoup pour la critique 5 étoiles !
Great system for emails. Love how it tracks revenue from emails.
Thank you for the 5 star review!!
Thanks so much for the 5 stars!
Thank you for the 5 stars! 🌟
One stop shop - SMS, Email and Reviews! It makes our life so much simpler!
So glad we can make things a little easier for you! Thank you so much for the review 😃
False pricing plan. If you open pricing plan from the app page, then you will see that you can buy 20$ plan with 5000 emails. However, after installation I've tried to update plan, and the cheapest version is for 140$ only!
Thank you for your review! Customers are required to be on an email plan that matches or exceeds your active profile count. We will show you a plan that fits the number of active profiles in your account, so if the plan you are seeing is $140, that means you have 6,001 – 6,500 active profiles in your account. If you want to be on a lower plan, we recommend suppressing profiles so they don't count towards your active profile count. You can also read more on our pricing philosophy here: https://www.klaviyo.com/blog/pricing-philosophy
Thanks so much for the 5 star review!
good
We appreciate the positive review!
as a first time e-commerce go with Klaviyo
Thank you for the positive review!!
Love it, so many great options and possibilities! It's just amazng an easy to use.
We love to hear this - thank you! 😊
Overpriced and useless if you're running a multi-lingual store. While they offer email translations, which are fine those are useless as one cannot translate the newsletter popup banner at all. After multiple attempts to talk to customer service, they said it's not possible.
Thank you for your feedback. We're always working to improve Klaviyo and create the best experience for our customers, so we appreciate you sharing your experience.
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Thanks so much for the 5 star review!
BUENA APLICACION
¡Gracias por tu reseña de 5 estrellas!
Maura is super amazing! Best customer service you have by far.
Thank you for the 5 star review! We'll be sure to pass your kind words on to Maura!
Super tool, bringt sofort convertions steigetr massiv den Umsatz
Vielen Dank für die 5-Sterne-Bewertung!
So grateful to Julia for all her help. She was incredibly patient and clearly explained the fixes I needed to get it working how I needed. Such great service! Excellence and nothing less.
Thank you for much for your positive feedback - we will make sure we pass along the kinds words to Julia!
Tons of options, really easy to use! I love it
We love to hear this - thank you!
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