All reviews

Rating Breakdown

  • 5
    85% (2,195 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (27 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,049)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2024

I felt overwhelmed and had absolutely no idea how to clean my list, or send newsletters and basically needed help every step of the way. Klaviyo support team were fantastic, they made everything so easy to do and understand. Highly recommend this app :)

Using app

About 4 years

Total reviews

6

Average rating

4.8

1 / 5 Share

Sept. 25, 2024

Very bad support

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 24, 2024

Using app

5 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 23, 2024

Terrible customer service. Goes in circles. Very unhelpful people answering tell me why things are the way they are. The way they are isn't working...

Using app

About 23 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for sharing your feedback, and we're sorry to hear about your experience. A member of our support leadership team is reaching out to you directly via the support ticket thread to ensure your concerns are addressed. We value your input and are eager to hear more from you to resolve the issue.

5 / 5 Share

Sept. 23, 2024

Klaviyo makes it easy to setup our automations. Easy to use as well!

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review. We agree our flows are top notch.

5 / 5 Share

Sept. 23, 2024

We are loving Klaviyo Email Marketing & SMS. I am not the best at sending emails. Mostly because I don't know what to send, but I noticed that when I looked at my calendar view it gave my ideas for emails and SMS messages as well as task to do inside my business operations such as monitoring inventory and planning future campaigns and more. They are the best I've used so far.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We love reading this, and you're absolutely right—when email and SMS come together, they’re unstoppable. We're thrilled Klaviyo is helping you with ideas and business operations. Keep up the great work!

5 / 5 Share

Sept. 21, 2024

Seamless integration with Shopify. A great way to target by segmenting customers. Complete ease of use for email automation with flows and targeted sending. User friendly email template creation and many more reason why Klaviyo is the best email platform

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Good

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Easy set up, easy to use.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review.

5 / 5 Share

Sept. 20, 2024

absolutely incredible help!! I appreciate the patience and quick responses to get my issue resolved

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We’re always here to assist if you need anything—don’t hesitate to reach out.

5 / 5 Share

Sept. 20, 2024

Store

Stile'

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

So fast and easy to use!

Store

Wounds

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Amazing costumer support!! Fast, knowledgeable and kind. Janelle went above and beyond to help me!!

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Amazing customer service, beautiful app.

Using app

26 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Great email marketing platform for us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

"My experience with Klaviyo Email Marketing & SMS has been great by sending my customers personalized, targeted campaigns that drive engagement and boost sales. Through segmentation, I can tailor emails and texts based on customer behavior, ensuring that each message is relevant and timely. The platform's automation tools allow me to easily set up workflows, like welcome series, cart abandonment reminders, and post-purchase follow-ups, which have significantly improved customer retention and conversion rates."

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Awesome tool !

Using app

About 4 years

Total reviews

2

Average rating

5.0